Dynamex

Poorest excuse of a company. After having four no call, no shows, they finally show up this morning, and only half do their job. They brought in the things we purchased, assembled one, and said that they couldn’t set up the other because «it wasn’t on [my] list,» when in fact, we paid for them to assemble everything. I have never dealt with such disrespect, lack of care, and unprofessionalism from a company in my entire life. IKEA should have a decreased credibility for hiring such a company to do their deliveries. IKEA should do their own deliveries from now on, because this is ridiculous and I shouldn’t have to put up with this. I’ve had to take off work for the entire week because of the continuous «they’ll come tomorrow, I promise» phone calls I’ve had to make daily.
This company should shut down. Permanently.

I have scheduled an ikea delivery 3 times and it still has not been delivered. These people are rude and liars. I already had ikea refund my delivery fee but still no delivery. If I do t have the items tomorrow I’m going personally to ikea to demand a further refund. Stay tuned. I’m only giving a star because Unilocal makes me. They should have negative stars

We had ordered some furniture for delivery from IKEA … a sofa and ottoman. Dynamex did a great job with bringing the furniture to our house and putting it in place. The delivery was scheduled for Sunday and I was told it would be within a 4 hour window. I received an automated call early on Saturday evening, giving me a window of 9 AM to 1 PM for the delivery. The delivery driver called on Sunday AM when he was about ½ hour out from arrival and then arrived promptly after that. They were on-​time within the first half of the delivery window. The drivers were very nice and they put the sofa right where we wanted it! It was a big heavy sofa and they easily took it up the stairs and around the corners without any damage to anything. Very pleased with their service. honestly could not have been better!
I truly get a little bit nervous when having furniture delivered… will I have to wait all day? Will everything be ok and undamaged when it arrives? Will I feel safe and ok about letting the delivery staff into the house? On all of these Dynamex delivered and exceeded by expectations!

Unbelievably shoddy customer service. I was supposed to have an item delivered yesterday and was to receive a notice the day before with a 4-​hour delivery window. No calls were ever made to me. Called to inquire and was promised calls back. After a few hours of calling to check (no one ever called back), found out that item is not being delivered at all today. Even their phone service people told me that they do not have enough drivers, have problems with their drivers, and are not able to keep up.
Was told item would definitely be delivered today. After not getting promised call with 4-​hour window, I finally called and was told that my item would arrive this morning. No delivery. Feel like I’m being held ransom by this horrible company that has my sofa. Now I’ve called and they have zero information on my item and said there was no delivery window at all.
Never use this company, ever. I am shocked that they have a contract with IKEA and will not buy anything online from IKEA while they still use this company.

Completely worthless shipping company. Promised same day. Hah yeah right. Had some furniture coming for 4^th of July, but now won’t make it because the dispatcher «couldn’t get ahold of the driver» for over 4 hours. When they finally did reach him, they wanted to just come on over 5 hours late when I’m now no longer home. Do NOT waste time or money with these morons. Complete lack of professionalism and you’d be better hiring ransoms off of craigslist.

Worthless. Promised a same day delivery by 9pm. Called a bit before 9 and told the driver went home for the day. Not even a heads-​up phone call. Don’t waste your time with these guys — rent a truck from Home Depot and do it yourself.