DriveSafe – Aurora

Not impressed.
In the driving «classes» the teacher said they were basically there to «fill up» the required class time. Kids were drawing pictures and other useless busy work, instead of learning valuable information about safe driving.
Drivesafe advertises «2 hour behind the wheel» drives, but the instructors take 10 – 15 minutes of that time for paperwork and other administrative protocol which should NOT be included in the «behind the wheel» time. Saying the student will receive 2 full hours of «behind the wheel» is false advertising. If it’s not 120 minutes, then say so!
This time adds up when you consider that out of five 2-​hr behind the wheel sessions, the student ends up with not 10 hours, but 8.5 or 9 hours instead. That’s one paid hour GONE. And when you consider what they charge for that hour that they «take away», it’s a pretty penny out of the customer’s pocket. I will say that the driving instructors themselves seemed to do an okay job. Not a whole lot of instruction, but our son reported that they were pretty relaxed.
We were told they had a money back guarantee for any remaining lessons when we signed up. They said that if a customer wasn’t satisfied or moved away or something prior to finishing out the lessons, they would refund the unused portion. But when we decided to cash out on the rest of this joke of a program, we were given the run around and then a huge hassle. Deborah at the Tech Center said she had NEVER made this verbal promise to us and refused to give us the refund. After speaking with someone higher up in the chain of command (which seems to be the standard mode of operations with this company) she called us back and said that her supervisor would authorize a credit for the rest of our purchase.
Bottom line, we were very disappointed with not only the program itself, but the people running it and would not recommend it.
If you’re a decent driver, you can teach your own kid to drive far better than this company. Save your money.
UPDATE: Since writing this review, I have seen TWO car accidents on the road in my area involving Drivesafe vehicles. Hmmm.