Cisco’s Den

I had heard great things about Cisco’s Den from a friend of mine and recently decided to give it a try with just a one-​night stay for my dog. I called a few days ahead of time and was able to make an appointment. When my plans changed, I called multiple times to make sure I could adjust my drop off time, but was never able to reach anyone at the number they had asked me to call. I finally got a response through email. That wasn’t a big deal, just not great customer service for a first-​time customer.
On the day of my scheduled drop-​off, I arrived to see that the outdoor dogs runs were not only unclean, but the smell hit me as soon as I exited my vehicle. I don’t have extremely high standards for boarding my dog, but cleanliness should be a priority at any facility. When I asked if I could view the kennel my dog would be staying in, I was told I could not see it, but I could take a look at the dog runs. The sight and smell of the dog runs made me think twice about leaving my dog there. If this is what the outside of the facility looked like, I couldn’t imagine what the inside (where they don’t allow customers) would be like. I opted to not leave my dog there and quickly left and made other arrangements. Thankfully, this was not an emergency situation and I wasn’t forced to leave my dog there in those conditions. I’m sure the people that run the place are very nice, but I immediately did not feel comfortable leaving my dog in their care based on the sanitary conditions I could see.

HORRIBLE board at your own risk. My dog came home extremely dehydrated, and had cuts all over his face. Very unprofessional owners and staff.

I have not personally boarded my dog but can attest to the friendly and dedicated staff. The animals are well cared for, spacious indoor/​outdoor kennels and the grounds taken well care for.
I am so impressed with this facility. The people I spoke with have dealt with are amazing caring people. Several of the staff (including Deb) went SO out of their way to assist me in a situation. Their ‘assisting“me meant they not only graciously helped me but stayed up until after 10PM to help me! Unbelievable their love and compassion for animals.
I can’t say enough good about their business and business practices.

Just to be clear I WAS NOT FIRED DEB I QUIT after you failed to pay me after ³¹⁄₂ weeks of work!!! Which true to your unprofessionalism you ended up walking over in your pajamas and shoving a personal check at me! after witch I left! YOU ARE A STRAIGHT UP LIAR! My character is not the problem here… The real problem is your facility that you never had a qualified employees before and my questions of operations manual and policies and procedures and med books made you very uneasy because you have NONE! You lie to your borders and tell them they are getting suite and stick them in wire fence kennels and say what they don’t know won’t hurt them your place is a mouseinfested hole… Bottom Line BEWARE bored at your own risk ask questions trust your gut. things are not as they appear…

Horrible… you couldn’t pay me to leave my lived pet here! Picked up my pet who appeared to have been sitting in his own feces and piss for who knows how long in a dark garage in a collapsible kennel.

My puppies have been to Cisco’s Den twice now. I high recommend this boarding facility. I have been to many other boarding facilities over the years and this by far is the best. Deb and Travis are awesome!!!

I am very happy with Cisco’s Den! I just picked up my Boxer from a week stay and I recommend boarding your dog here. I was looking for a place where she could run and play with other dogs all day and not be locked up in a cage for most of the day. Cisco’s Den was a perfect fit. I love how each dog has their own room and dog run and the outdoor play yard is great for playing with others. There is also an indoor play room which is nice for the evening or hotter days. The staff is very helpful and friendly. We also left our car during her stay and the shuttle service is great!
I highly recommend Cisco’s Den if you are looking for a place where your dog will be taken care of and can run and play all day.

Cisco’s Den is great!
My dog Roo is always well taken care of when we drop her off for boarding. She spends a lot of time with the employees outside playing. She Also plays with the other dogs, and gets the chance to swim in baby pools when weather permits.
Deb does an Awesome job keeping all the pups cared for and fed. The outside play area is always clean.
The best part about Cisco’s is that Deb sends me pictures of Roo throughout her stay, both to my email and on the Cisco’s Den Facebook page. This really makes me Happy knowing Roo is having the time of her life while I sometimes feel guilty for being away.
Thanks Deb, marv, Travis, Mike, and others!

This place is great! I have been boarding my huskies here for several years now. The place is ran by very caring and compassionate people. The shuttle to the airport and the parking at the kennels is a life saver!!! The dogs are well taken care of and it seems that they are on vacation here. My babies come home tired from all the playing. The prices are the best in town!!! Plus this is also a rescue place so that is helping the rescue! I highly recommend this kennel. Mike, Deb and all the staff is friendly accommodating and very nice!!!

My 2 beagle boys have been going to Cisco’s Den for over a year now using the daycare facility 2x a week and the overnight boarding on occasion. Spacious outdoor as well as indoor facilities, great location, WONDERFUL staff, and reasonable rates. Nowhere will you find a boarding facility that will care for your pets as well as Cisco’s Den.

I boarded my Chihuahua (11 yrs) and Golden Retriever (1 yr) here a couple of weeks ago and I HIGHLY RECOMMEND boarding your pets here or dropping off for daycare.
1. The indoor facility and kennels are very nice, a little beat up when it comes to paint but it’s made for dogs… they could care less. The runs are very spacious (small rooms) and the dogs have ²⁴⁄₇ access (doggy door) to their own outdoor area. I love this option because my dogs will hold it until it spills out of them.
2. The outdoor play area is huge and I like that it’s dirt because pea gravel or fake grass doesn’t seem very sanitary to me and smells awful. They also have little obstacles and pools (which my golden LOVES).
3. Making reservations was easy and could be done over email. I don’t speak very well over the phone and email helps me organize so this was a great option!
4. Drop off was simple. We filled out a small information sheet and the dog handler asked us very specific questions about our dogs and they seemed very comfortable with him. Usually my chihuahua barks his head off at men (and sometimes bites them) but he cuddled up to him instantly.
5. We picked up the next morning and I loved that we were able to see them playing in the play area when we picked up. I was initially concerned about our chihuahua because he’s old but he was the first one I saw when we pulled up. He was walking alongside another older dog. Our dogs were so calm it’s as if they weren’t even thinking of home. When we got out of our car, we were greeted by the same dog handler. He asked us who we were picking up and immediately knew who to grab and told us how they did.
Summary: I work in a vet hospital that offers free boarding for employees but I’d rather take them to Cisco’s Den. My dogs were happy which means I’m happy. Plus knowing that the money goes towards the rescues means a lot. If you’re looking for places to board your dogs, don’t get sucked in by all the unnecessary glam other boarding facilities have. Remember your prince/​princess is still a dog and what s/​he needs are good friends, a place to sleep, and some dirt to roll in.

i bought a groupon deal for this place a was excited to give it a try. DONT BOTHER the 2x i went my dogs were not being attended to when i came to get them. the place is a not clean (dog poop in yard) and i did not see fresh water outside (where the dogs are left unattented) and both times it was over 80 degrees. I am used to a different day care where there are always workers watching the dogs as well as cleaning up after them and they really know their temperments. I got what i paid for and i treat my dogs like children and the 1^st time i pulled out my gut kept saying dont leave them here i should have listened.