Chase Bank

Would give –1 star if I could. Took me 45 minutes to get a cashiers check. Never more than 2 tellers at any given time. Don’t even think about coming up here later than 4pm, or bend over if you do. I saw one lady stand at the counter for 25 minutes while I was in line. What the fuck was she doing? God this chase alone sucks I just wish the automatic deposit machine could give me checks too. Piss on this place

I recently switched from BBVA Compass Bank after almost 10 years — maybe it was the quirky commercials that sucked me in!
When I first came in Mary-​Anne was able to quickly sign me up (I had to get an appointment) along with explaining all the nitty gritty details.
One of the BIG +++ of this branch is that they have a card printer so you are able to receive your debit card that day. I don’t know if all the branches have this — I know the location on Hampden doesn’t. The days of stalking the mail is over. They were also able to print me some temp checks with my name on them.
Saturday’s are pretty busy I’ve noticed they try their best to try to move everyone through as fast and efficient as possible.

As someone who is a self proclaimed ‘app whore’ I am totally in love with the Chase App it truly is an amazing app! I have noticed most banking apps are nothing more then a space taker on my phone I can check my balance once in while. The Chase App allows to REALLY bank!
Very glad I made the switch to Chase!

I had some problems with a conglomerate company refunding me only on the debit card that they had on file. I no longer have that card but fear not as Joe My banker, has always been overly helpful in any matter that I had to discuss. In fact, I only go to Joe when I have an issue regardless if he is off that day. I will wait just to have him discuss with me. He remembers me by name every time. He is great but wanted you to know the overall staff are just phenomenal, I chose to keep going to Joe as my issue spanned out for at least a month and it was easier not have to get anyone up to speed on the issue. I would recommend this branch to anyone who believes customer service should be #1 priority.