8 opiniones sobre Appliance Factory & Mattress Kingdom
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Steven R.
Tu valoración: 5 Denver, CO
We were recommended this store by a friend who had a great experience with this store. We went to buy a fridge freezer but wasn’t sure exactly what our needs were. Both Anthony and Galina were very helpful explaining what the options were within our price range, also very patient with us as we did take a little while to make a decision. The setting up of the fridge freezer in our home was set up ver professionally and the guys went out of their way for us, moving our old fridge into the garage for us and setting up our new model where we wanted it. We will need further appliances in the future and won’t hesitate to go back there when we are ready.
Amber M.
Tu valoración: 5 Aurora, CO
Great service and price. Team took care of my needs. Will be back for more appliances when needed.
Faith B.
Tu valoración: 5 Westminster, CO
I cannot say enough great things about Bob, the salesman, he was very helpful in every aspect of purchasing appliances. We are building a house and started looking at appliances back in January, 8 months ago. In May Kitchenmaid re-vamped their models and Bob emailed me the catalog of Kitchenmaid appliances with the conversion equivalents to the new models, it was very helpful. Bob additionally emailed me when they received the new floor models in so we could look at them. Yesterday, we finally have a confirmed closing date on our house, because Bob has been so incredible, we drove from Westminster to Aurora to purchase everything we had decided on. Bob and the manager checked competeters website to insure we were priced matched at the lowest price and I was also given information on their low price guarantee. Thank you :)
Lexie M.
Tu valoración: 5 Aurora, CO
William was a great sales representative. He helped us a lot on our dish washer and range purchase. He’s very knowledgable on the different products and recommend using him for your next purchase.
Pam L.
Tu valoración: 4 Aurora, CO
The store salesman, Iman(spelling) was very polite and eager to assist us to find the best possible deal. After we had made the decision and purchased our appliances, we left the store awaiting the delivery day. The very next day the salesman, called us to inform us that there had been a(billing, sales tax) mistake and we were over charged. He immediately credited our account and emailed the receipt to us. We were incorrectly overcharged and we still thought that was a great deal, then received a call to tell us about their error and received immediate credit, that is definitely great customer service in my book! I’m happy to say when I need other appliances I will definitely make Appliance Factory in Aurora my first stop. I was a little upset that they didn’t accept American Express, but I’ve found that there are more and more places who don’t.
Ana M.
Tu valoración: 1 Aurora, CO
Well, if the new appliance does not work they will not replace it unless they service it 3 times. So basically I bought washer and dryer I could not use for over 3 weeks. not cool. It was worse then pulling teeth …
Kim A.
Tu valoración: 5 Aurora, CO
I purchased a range, microwave and dishwasher from this location yesterday and Bob and Imani were great. I had already worked out details via email with Bob which was super helpful. They even prepared the paperwork for me for a rebate and included a stamped envelope to mail! I’m hoping the delivery and installation go just as good.
Jese S.
Tu valoración: 3 Aurora, CO
It’s an appliance store, complete with Appliances and Mattresses. I needed to find out if something I bought a few years back at another location was under warranty because it kinda stopped working today. Bob was happy to look up my records and print me out a new invoice copy that had all the information I would need to get the services I needed. There was another couple when I arrived to pick up the copy but he acknowledged me and asked for a moment. He went over everything again, made sure to point out the number I needed to call and I was on my way. I can’t give them a bad or stellar review as it was just a quick visit. I have always been able to find a decent deal from this chain of stores and one that saved me 1500 on a fridge cause it had a few dings on the outside which my cabinets have hidden and a small dimple on the front which honestly. I never notice.