I’ve done business here approx 6 years. I’ve bought multiple sets of tires and hand numerous oil changes on 5 separate vehicles. I recently sent my teenage daughter and 80 y/o dad to get a nail hole plugged in her little Yaris. They said the nail was too close to the wheel wall and she needed a new tire. They quoted the price of a new tire to her but would not give her a military discount because«the price of the tire is already deeply discounted». I called the other Goodyear store in town and they quoted the exact same sale price of the tire and would be more than happy to honor a military discount. I’ve been given the discount by some of the clerks and not been given the discount by another. The one’s that will not honor the discount will not change his mind and you are SOL. This has happened multiple times and I’ve bitten my tongue until now. They put the spare tire on her car and charged her $ 15 to do it. I sent my daughter to the Goodyear on Washington Road across from Davis Rd. Very nice store manager and good service. It’s shameful to believe that a business operates 2 miles outside of Ft Gordon’s Main gate with this type of ambiguity. This is not how you win new clients. My daughter told me that she was actually happy to not go back to the Maysfield location. She complained to the management the last time she was there getting an oil change that a large rat scurried across the waiting room floor. She said the clerk simply laughed at her.
David Q.
Tu valoración: 2 Raleigh, NC
Takes way too long, I’ve been here for 2 hours and there was only 2 other cars in front of me. I’m not usually impatient but this is kind of ridiculous. Still waiting… Good luck!