PMA Medical Specialists – Audubon Square

Called four times asking if there were any cancellations. It had been two days that I was experiencing fever, aches, chills, bad headache and severe ear pain, etc. The last time I called was 4:15pm and the front desk said the doctor just finished with her last patient and the office closes at 4:30. I live 2 minutes from the office, I told her I could be there in 2 minutes, she put me on hold for literally 10 minutes and then got back to me telling me Dr. Nguyen had left between that time. The office closes at 4:30 and from what I was told, Dr. Nguyen finished with her last patient at 4:15pm when I called. I wish the well being of their patients were important to them. It’s a shame Dr. Nguyen had 15 min before the office closed and she left early instead of seeing a patient that called 4 times that day begging to be seen with the above symptoms, that lived 2 min away, and she couldn’t go to the emergency room because she had her five-​year-​old son with her and no one to watch him. And the front desk didn’t even ask what my symptoms were, I had to tell them while begging to come in. Never back to that location! It’s a shame healthcare is taken so lightly here!