Jiffy Lube

Stopped in for a quick oil change and it will be my last time here. First off they had the the wrong year of my vehicle in the computer and and when I told Vince the correct year he didn’t believe me and me feel like a jack ass when he yelled across the shop to check with the technician. I also told him the address was incorrect in the computer and he ignored that part and tried to up sell me stuff I didn’t want. A lady pulled in behind me around 5:15 and you could hear the employees complaining that it’s gonna stop them from getting done early. Lastly and the main reason I will NEVER be back to jiffy Lube again is because I checked in on Unilocal and closed the app. When I reopened the app to show the promo code for 10 bucks off Vince had an attitude about it. The coupon code was gone and I couldn’t check in again and Vince did not honor it. When I was searching through my Unilocal app to see if I could find it Vince was acting completely annoyed and paced his office huffing and puffing like a jerk. So good for you Vince you just lost a customer over your piss poor attitude and the extra 10 bucks you made off of me. So I will take my 2 vehicles elsewhere from now on. Enjoy your 10 bucks I’m sure it’s worth this review and lost business.
Btw if you are going to offer free coffee you need to put out more than just cups, sugar, creamer, and stirrers maybe try putting coffee out?

After a botched oil change, my car was leaking oil and required another. Since I was in the area I stopped here to fix the issue quickly. They looked at my car immediately and even called me downstairs to see the issue firsthand. I thought it was very considerate of the guy (I think Frank was his name) to show me and explain what had likely occurred. He even had the guy upstairs turn on the car so I could see what happened when the car was running. The service was very quick. Jess at the desk applied a coupon that helped lessen the blow of having another oil change 2 days after my last. She made sure I had documentation to bring to the first place so that I could get a refund for the botched job. Thanks for great customer service! :) Much appreciated. I’ll be back for my next oil change.

TERRIBLE! I WILL NEVER TAKE MY CAR TO THIS JIFFY LUBE LOCATION AND I DON’T ADVISE THAT YOU DO EITHER.
Making a mistake is one thing, but refusing to acknowledge your mistake is unforgivable. The short story is they left my radiator cap loose and on my way out of town on a long trip, the car overheated because all of the coolant had evaporated. When I called to tell them, the manager completely refused to consider the possibility that it was their fault. And I KNOW it was their fault. I had the oil changed 2 days before my trip and NOBODY else was under the hood in those two days. Never had a problem prior to this and haven’t had a problem since.
I tried multiple times to reach the local franchise. No response. I called corporate and they forwarded my inquiry. No response. I don’t do business with anyone that cares that little about their customers. And let me be clear. I don’t want anything from them. I’m not looking to get anything for free. I just like being treated with respect. They have earned this extremely bad review!

I went for an oil change and they tried to up sell me with a few things I know I didn’t need. As far as customer service goes, they say the right things but convey it poorly.

I like this Jiffy Lube a lot. They rotate tires which Auto Sheen does not. They have a $ 10 off Unilocal coupon if you check in there. The prices are a bit much for thinks like windsheild wipers and air filters, but the basic oil change is a fair price.

I got my oil changed here recently and had about as good an experience as you can get while getting work done on your car.
I pulled up and was greeted by the happiest guy ever, who let me know what I had to do (nothing.) and I went and sat in the waiting area. There was coffee and tons of magazines, some I wasn’t expecting (Nylon? Really? Sweet.) I had a consultation after 5 – 10 min. and the girl was informative about what my car needed, but not pushy about any of the recommended services, which I really appreciate. After that, I didn’t even have enough time to finish reading my magazine because my car done so quickly!
I think what really left me feeling great about this place is that it’s such a rarity to get good customer service from people that seem to enjoy what they do. Everyone seemed happy there, it made me happy to be there, and it makes me want to give happy people my business to keep the happiness going around. Maybe now I’ll actually be consistent about getting my oil changed on time!

I usually go here to have my car serviced. The staff is very professional and curtious… They always have some sort of discount or coupon out if you ask for it… Other then that the pricing is pretty competitive… I will continue to go back. Oh yeah! they have complimentory coffe too!

single women stay away from this place my friend went here and they charged her $ 125 for things she didnt need and couldnt afford