Jackson J Richard, DVM

Jack in the box has always been a favorite of mine. But I went to this one, and my experience was not good at all. They got my food right, but they gave me the wrong soda, and didn’t give me any of the sauces I asked twice for. The person who took my order and was at the window kept laughing and messing around with his coworker. Not a good experience at all

Rich Jackson is the BEST! He loves your pets as much as you do! He is very thorough and explains step by step during your appointment. If you are looking for amazing place to take your pet, you have found the right place!!! Again, Rich Jackson is who you want to see!
Monday — Thursday 7:30am — 9:00 pm
Friday — 7:30am — 6:00pm
Saturday — 8:00am — 5:00pm
Sunday — Closed
For emergencies — (530) 823‑5166

Dr. Rich has been a lifesaver to our Family. He is always very patient with us and taking the time to explain everything to us and all of our options. I no longer live in the Auburn area but will always continue to drive the one hour commute each way to continue seeing him for all my Furry kids. The staff at Animal Medical Center is wonderful and I would recommend them to anyone looking for quality and trustworthy care. I cannot say enough good things about Dr. Rich and his staff.

I only gave this place a star because this review system requires the reviewer to give a star rating. Rather than a star, I really give this veterinary center TOTAL thumbs down! Afterall, bottom line, such an establishment claims to exist to IMPROVE the health/​well-​being of living beings, vs. KILL THEM!
I feel compelled to WARN ALL about the careless practices at Animal Medical Center in Auburn, CA. When I took my newly adopted beloved bird in simply for a wing check and opinion (no treatment requested, and NO treatment OK’d) regarding the best strategy to maintain her wings, a bill of perfect health was granted by the first vet (Rich Jackson) who examined her. (Please note: she was a completely blind bird — see cockatiel «Buttercup» on their Facebook page — and had been for nearly her entire life. She was adopted at an early age by an avian vet who always kept her in tip top health. When this vet passed away, I adopted her. Shortly after, I not only wanted an opinion on her wings and appropriate wing maintenance given her special needs, I also wanted to establish her with a new doctor while she was in good health.)
An exam and opinion is all I requested; however, Dr. Rich Jackson went a step further: when Buttercup struggled and bit him as he held her, he commented repeatedly that her beak hurt him. He said he’ll trim it. (He didn’t ask, he told!) I replied that she has it just the way she needs it to climb around her cage (remember, she’s blind), but before I even realized what was happening, he had taken out a tool and trimmed it! THIS was a SELF-​SERVING action! He did NOT listen to (or care about?) my information! At his hand she became critically injured immediately after this morning exam.
I’d removed all items in her cage that she’d used to climb on and upward with the past 18 or more years, as upon returning home from the vet appt. she proved she could no longer grip onto these items. She had also been very adept at gripping the bars of her cage, but the tip of her beak that was curled enough to grip with, was GONE because Rich Jackson took it off! But to put her into a completely different space would be absolutely devastating to her! So I introduced her to the new spot (now on the floor of the cage) where I put her food and water dishes. I observed her for a long time, every few minutes through the course of the day to see if she was OK remaining on the floor. Eventually I had to leave for a bit for an appointment. Someone else in the household agreed to keep a close eye on her. It wasn’t long before I got a call stating she’d fallen on her back trying to climb up the bars and appeared to be seriously injured.
I raced back home. She was clearly suffering! She couldn’t perch nor even grip my finger with her feet. I called the clinic and Dr. Kent Jackson (Rich’s brother) said to bring her back immediately. I rushed her back there (HUGE MISTAKE!). He made it out that he could/​would see her in an emergency time frame. First of all, when I got there (takes a minimum of 30 minutes for me to drive there) NO ONE was around, although the front door was unlocked. It didn’t look as though anyone had been present since they closed for the day. I began trying to reach someone via my phone. Eventually (about 45 minutes later) a security guard came through the door, but he was just trying to find out whose vehicle was parked in the back. Ultimately it was AT LEAST an hour, AFTER I arrived, before the doctor arrived. (He had told me when I first placed the emergency call that he was close by.) Just after he arrived he disappeared outside with the security guard (for about 10 minutes). When he finally came back in he couldn’t get the lights on in the exam area of the building (many minutes spent to take care of that issue). THEN he took a phone call (another 10 or so minutes). THEN, when he finally did examine my bird he shot her up with 2 injections, claiming they’re to provide nutrients and antibiotics. They were obviously painful to her (one in her abdomen, the other in her wing). She died within seconds (literally less than a minute) afterward. THIS was a bird they BOTH deemed was in perfect health less than 12 hours prior! According to her behavior at home (BEFORE her 1^st vet appt.) she was happy, healthy, and adjusting to her new home wonderfully! After her first trip to the Animal Medical Center in Auburn, CA, SHE SUFFERED GREATLY for HOURS at the hand of Dr. Rich Jackson, and was then KILLED by Dr. Kent Jackson! You decide for yourself if you think you should chance bringing your loved ones to this place. I recommend exercising EXTREME caution in doing so!

The best Vet in the world! I just can’t say enough good things about Dr. Rich Jackson and his staff. The caring and compassion he has for animals is second to none. He has cared for all my babies and I would trust him with my medical care :) My doggie loves going there. The clinic has a very calming presence about it and I have never experienced any difficulties or anxiety trying to get my pup inside. Dr. Rich has a great effect on animals and you can deffinately tell that he truly LOVES the work that he does. Thank you for being such a wonderful part of our lives!

I called the Animal Medical Center in Auburn because my dog dislocated his elbow and was in a lot of pain. Dr. Rich Jackson was still willing to see us and check my dog out that day. My family and I are forever grateful for this man because he is one of the few doctors that show compassion and care regardless of your income. I highly recommend this vet because his heart is in the right place.

If you have ever worried about your pet getting correct and thorough care, just go see Rich, and you should feel that you no longer need to worry about the quality of care. We live 5 hours from his AMC (Animal Medical Center in Auburn) and make that trip because we trust him more with our cat than any local Vet.
check out