Chili’s

Lovee eating there! Amazing and friendly environment

Wow. This exceeded my expectations of what a «bad food experience» could be. For starters, they didn’t even have vegetables! When I asked the waitress the reason why, she said «the distributor hadn’t brought any». Very strange for a chain as big as this. In addition, I ordered the chile mango chicken (I might have messed the name up) and OMG, the chicken tasted/​felt a bit under cooked. Never in my life have I had such RUBBERY chicken. So strange! In fact, my stomach hurts as I type this…

The food was decent and service was okay. This restaurant now has payment kiosks at every table with no option to pay with cash. I’ve seen these at other places but they would always still bring a check and the kiosk was just another option. It would be nice if there was a cash option that would somehow let the server know we were ready to pay. We just left the cash out on the table until she noticed it. It was a leisure lunch so it wasn’t a problem that she didn’t come back for another 30 mins. We left around 2:00 pm, so I was a bit surprised how dirty/​messy the prep/​server area was since they had only been open for 2 to 3 hours. When entering and exiting the restroom you walk pass a prep/​server area, the counter tops were cluttered and the floor had scattered had food on it, lettuce, fries etc. Something I would expect to see after a busy Saturday night service. I don’t expect to be heading back to this place anytime soon.

This used to be a go to place to bring my daughter. It was good, quick and provided a fun atmosphere. However, the last few times, it has gone done hill. Despite the consistently good service provides, the quality of the food is sub par. It seems thrown together and doesn’t resemble the descriptions provided on the menu. I had to send my salad back because it wasn’t even the correct one. Once it came back, it was missing pretty much all the ingredients. The server was kind enough to take it off the menu but the chef clearly was sleeping behind the line.

Food was tasty but cold. Sat at the bar, waitress slow & forgetful. I have been here before & it WAS better. Not a good visit.

It’s a chain restaurant so you know what you’re going to get if you’ve been to any other Chili’s.
Started coming here after the one in Shrewsbury closed.
Food has always been good, the only slight exception was the all you can eat fajitas were a bit less quality than their normal fajitas.
Love the tablets on the tables.

Found a hair in my food. Disgusting. Came in to order for pickup. Burger was cooked so well done that it was black like charcoal. HORRIBLE PLACE, Managed very badly. DO NOT COME!

Quite possibly the worst meal I have ever had. Service friendly but slow. Started out great… And went downhill fast. We waited a loooong time for our food. With young kids that does not go over well. Food was cold, salty and flavorless. Table/​seat was dirty and bathroom smelled like it hadn’t been cleaned in a while. The kids meals were ok and a lite better. I guess I’m spoiled by my chilis in Maine!

It took so long for them to bring my chicken strips, I thought they had to go out back to pluck them. Won’t be eating there again.

My family and I come here often and they always treat us great. With that being said we always have the best service when Michelle is our server. She is very attentive and always engaged with her tables.
Chilis is my two kids favorite restaurant to go to.

I live in the area and this place is always my go to. The staff is great, plenty of tv’s in the bar area and the food is always great (especially the chips and salsa).

The food is as expected, tex-​mex chain restaurant style but it’s good nonetheless. The service and management is the problem. Hands down worst servers I’ve ever been waited ok by. Rude, inattentive, slow, no knowledge of the menu, and will keep you waiting for HOURS. Unacceptable.

I used to frequent this Chili’s quite a bit when I had long breaks in between classes. It was a place to grab a quick, filling lunch then leave; the average time spent waiting to be seated, ordering, receiving the food, eating and paying the bill was around 45 minutes.
Most days I was greeted and served by a woman named Robin who was enthusiastic and kind. She would remember me and the people I’d go with, and she would even go as far as to remember our orders! She is a wonderful waitress, and an even more fantastic person in general.
Whenever I went I would always order the ribeye. I have to admit, I regret going there so often and spending so much money on a slab of steak (~$ 17) that was either a hit or miss when it came to 1) the quality of the steak: some days the steaks were marbled and juicy, some days it was plain old cardboard or 2) whether or not the steak was cooked the way I requested it: I like my steak rare and more often than not they would give it to me medium well. If I was unsatisfied with my steak they would happily take it back for me, but unfortunately it would take too long and the person I’m with would already be done by the time I receive my new steak.
This Chili’s offers free WiFi but it seems to only work in the central area of the restaurant towards the kitchen. If you’re seated any further than the few booths close to where the waiters and waitresses leave to get your food then you probably won’t have much luck.
Overall this is a decent place to grab a quick bite to eat (during the lunch hours when they aren’t swamped with customers) if they cook your food correctly. It is a bit expensive, but some days it’s definitely worth it.

Absolutely horrible. Waited 20 minutes for waitress to order and another hour on the food. Also messed up my order. Very dirty tables, do not recommend at all.

I always liked Applebee’s but lately it’s not that good. But chilis has a better variety of food and drink and good prices. Awesome environment. They need to offer free wifi for the customers …:))

Auburn, we have a problem…
I can’t give a complete review of this restaurant, as my wife and I left after waiting 20 minutes for a waitress to come to our table. She was apparently too busy chatting it up with another waitress in the kitchen area. Funny how we were just about the only people there too.
This restaurant has a management issue.

WORST service i have EVER received!!!
Every time i go to chills i get fajitas without meat (I’m a vegetarian) when i tried to order it this time, the waiter was extremely rude. Not even «waiter rude» like «my worst enemy» rude.
He said he didn’t understand because without chicken its just peppers and onions. after asking him what other veggies that had, he didn’t even know or even check. He just continued to question and harass my decision. Didn’t offer another suggestion, just stood there and made me feel like shit. He was acting weird the whole time almost like he was on some sort of drugs…
Not only that, but halfway through my friend ordering her food, he walked away and didn’t come back for 5 minutes.
I wish i had gotten his name but i didn’t want to spend another second at this place. We paid for our appetizer and went to friendlys down the street.

Went there today ⁹⁄₂₃ because all the profits went to St. Jude Children’s Hospital. So because of that, they automatically get 5 stars.
Hey…it’s a chain but service was good, food was good and beer was cold.
I’d come back even when profits aren’t going to St. Jude.

The complimentary wifi did not work, the waitress ignored our empty drinks when she passed by multiple times, portions were much smaller than they should have been for the price ($ 5.99 for literally 8 nachos and $ 11+ for the Margarita Chicken which was definitely underwhelming), and to top it all off the check took forever to arrive. Only reason I am not giving this place a 1-​star is because the food was tasty, but this experience is going to be the last time I ever go to any Chili’s (and I have been coming to them for 10 years).

Angie was very pleasant and efficient. She was quick to offer suggestions when prompted.
The 2 for $ 20 is plenty of food.
The Texas fries were ok. The bacon and jalapeño were added after the cheese was melted, so they did not stick well. I would not get these again. The chips and salsa was huge. It must of contained at least a half of a bag that you would buy in the store.
The bacon ranch quasadilla was large and filled. Tasty.
The Cajun chicken pasta was not spicy at all. The Alfredo sauce tasted like velvetta. Not cool or tasty. It was very bland.
The oreo Molton explosion was awesome. It had an angel food type cake. Not usually a fan of this type but it was filled with a white cream, hot fudge, oreo’s and ice cream. Very yummy.