Bergerons Appliance Service

I called Bergeron’s Appliance on the recommendation of my sister who had her dryer fixed by Norman. My freezer was leaving water in the lower part of the frig. Norman was prompt ad professional. He fixed the freezer and showed me how to maintain the drain lines. I will definitely call him again if something else breaks down.

We called Norman Bergeron to take a look at our freezer. It was shutting off periodically. After a $ 80 «diagnostic» (as in he will take a guess, no actual diagnostics) fee, he informed us that it was the defrost timer ($ 10.99 part). He said it would be $ 215 to repair the fridge (and he would fix it again if it broke within 90 days), including the diagnostic fee. Fine, we cheerfully paid it to know it was fixed. We went out and purchased groceries, next day (Sat), freezer dead again. Called him, he answered and said he could not come out until Monday. He told us to bang on the front controller if it happened again, we did and it would work for a bit, but break after a few days. It has been about a month and we get phone calls occasionally. Finally, he calls back and he wants to charge use another ~$ 150 to replace another controller ($ 15 part). Either this should have been done the first time, or he replaced the wrong part, but somehow I am supposed to pay another $ 150 because this guy does not know what he is doing, or is a scam artist. $ 365 to replace $ 30 worth of parts, and he lives 10 miles away.