Auburn Oaks Care Center

A family member had long term declining health issues and was a resident several times at AOCC for periods of a week to several months. Often the family had to depend on phone calls and emails to follow and assist in her care due to travelling distance. Communications and the nursing care was excellent. The nursing staff was always helpful when she needed help with comfort in bed, physical therapy, pain management or bathrooming. In one lengthy residence there the social worker, Erin, arranged several meetings with representatives of outside resources. In her last weeks there the staff doctor was involved several times a day with her and the family. Visiting friends from Auburn also remarked on the care and cleanliness of the facility.

I just spent twelve days here after a total hip replacement. Once I was put in a private room, moved mainly because my roommate liked her tv on 24/​7, I was very pleased.
The staff was courteous and professional, everyone from the housekeeping team through the RN’s. The CNAs seemed to be the people doing the most visible work and we’re always sweet and quick to come running when the call button was pushed. I rarely had to wait longer than fifteen minutes. Considering how many people they care for and the potential for possible emergency situations I thought fifteen minutes was fast.
The PT crew is very professional and very thorough. I had both physical therapy and occupational therapy twice a day. I took full advantage of it, never refusing, because I knew the more I had the quicker I would get better and get home.
The facility is up to date and clean. My room was very nice, more like a good hotel except for the hospital bed. I had a pleasant view of trees and my own bath. There was even a chair for guests that folded out into a twin cot. The food was pretty good for institutional and they bend over backwards to give you what you want with extra snacks. In fact I had the best ever chili bean soup and cornbread and asked for the recipe.
I am home now but wanted anyone unsure of whether this skilled nursing place was a good choice to know that it’s an excellent choice.

My Mother had broken her hip and was transferred to Auburn Oaks from the hospital. Our family had never experienced this type of event happening in the family before, so we were very concerned about her care and who was taking care of her. Not only did Auburn Oaks take care of her physical needs expertly, they also treated her like she was their family. Everyone from the top like Nina, to the R.N.‘s, like Chris, to the O.T.‘s, P.T.‘s to the C.N.A.‘s like Elisabeth. They not only met the needs of my mother physically and emotionally, but treated us with care and was always on top of any concerns we may have had. Excellent facility. AWESOME!!!
«5 STARS»
THANK YOU TO ALL OF THEIR EMPLOYEES.
CYNTHIA