Richter & Son Towing Recovery

Tow truck driver impatient after arriving two hours late and driving by Location. Also they «DO NOT» put drive shafts back on its not there responsibility after they take it off plus he was in a hurry to get to next job and when talking to management they were short with us too

My wife and I are moving from Maine to California, travelling across the country on a shoestring budget. To cover any road hazards we got AAA before we moved. As we drove through Iowa, late at night, in the rain, I started to nod off. I realized I needed to get off the road and get some rest so I took the next exit (173) that had a sign for a welcome center. We drove a bit down the road and realized that it wasn’t likely to be a rest stop style welcome center so I pulled in the a farm driveway to turn around. Well, when I backed up I realized that there was an 8′ ditch and had nearly tipped the 6×12 travel trailer my pickup was towing into that ditch. Clearly my wife, dog, two pet bunnies and I were stuck and the cusp of deep trouble, far from home, in the middle of nowhere. Calling the AAA that I thought would save us I was told that they didn’t cover our type of trailer and that I would have to make our own payment arrangements with the tow operator. Well, this wasn’t music to our ears, we have everything we’ve got sunk into the move and our new lives across the country and this is the exact reason we got AAA in the first place. Well, a short time later a tow truck arrived in the 3am rain and got us quickly and professionally out of the ditch. The tow operator was courteous, professional, and very competent. After pulling us free, he directed me as I backed out onto the road and when I looked to him for what we owed him he told me «Drive safely and have a good night.», I looked at him shocked and asked «We’re all set?» and he simply repeated «Drive safe.»
God bless you Gary Richter, you saved our tails and proved that there truly are good people out there in this world. I would and will recommend Richter and Son Towing to anyone I know. AAA should be honored to have this kind of upstanding American as one of their contractors. I can’t thank you enough and will repay you somehow when we get ourselves settled in our new life.