Charlie’s Tropic Heating & Air

I cannot say enough good things about Brent and the team that installed my AC. From the beginning Brent had wonderful communication, even up to this morning making sure that I knew that they were on their way. Brent showed up to make sure that the crew knew exactly what needed to be done and put in some sweat equity of his own. He made sure that I understood the entire process and he and the two gentlemen that were here installing it were nothing but professional. I want to thank them for making the process as easy as possible and I will definitely be recommending this company in the future.

We’ve had them for 2 years after installing one system and performing twice annually servicing and checks on both. Now they come in and tell me how bad one unit is due to rust, leaks, etc. and it should be replaced in near future.
I don’t believe all this has happened in six months and if they were doing good inspections and servicing it should have been caught on last semi– annual servicing.
Paying almost $ 300 a year to detect and prevent this type of damage and they take absolutely no responsibility for anything; but want to be one to replace system. Amazing! Can’t recommend them.

I have to admit I was concerned at first I could not locate much for recommendations online. Thought I would try them because they serviced our unit in the past before we bought the home. Randy was super, Fast and Deanna was friendly.
Their service charge was $ 59 and excellent in my mind but…
I Would have given them 5 stars but… the 30amp relay contact they replaced, I was charged $ 199 for and in this day and age I found them online for as low as $ 42.35 including shipping and that is me buying just 1.
I am sure they have local vendor who sells them in bulk for a much cheaper price.
So although the Service Charge was reasonable the parts expense I Believe was raised to keep the service reasonable.
I compare it to E-​bay and you may pay $ 59 for an item but they charge you $ 200 for shipping.
I Understand the concept just makes me feel taken to some small degree.

The office staff is friendly and the technicians seemed knowledgeable. Even though their hours say M-​F, they are on call in the evenings and weekends. It will cost you a little more but we already knew that!
They are Atlantic Beaches, FL Bryant Dealer. I have never heard of that brand but they are pretty proud of it.
They offer all the standard services, Residential & Commercial
Family Owned & Operated, Same Day Service, Planned Service Agreements, Service All Makes & Models, free in home estimates on New Equipment Installation and Replacement. Financing Available, Flat Rate Billing and .24 Hour Emergency Service