The Vue at Park Towers

I was impressed by the high rise living and thought it would be luxurious. I was so wrong.
Issue #1: Roaches, lots of them!
From day 1 there were roaches, not just one or two but literally tens of them I killed everyday. I bought professional grade pesticide, had their exterminators spray & even down boric acid. They never stopped coming. I talked to people on the high floors and they have the same issues.
2. No Parking
Had to wait 2 full weeks for a parking spot. Before then I had to pay $ 5 every night for a Hampton Inn guest pass. Rip off!!!
3. Poor Management
The only helpful person is Eboni the manager. She does what she can but overall the property is poorly managed.
4. Thin Walls
I hear my neighbors have conversations all the time. Without even trying to ease drop I hear everything.
The reality is there are plenty of apartments in the area that are competitively priced. Go to one of them instead. This place looks nice but is a nightmare. The final straw for me was when I saw a roach in my stainless steel fridge. Disgusting. You can do better and if you like luxury you will not be happy here in the long run. I hope this helps!

This is the worst apartment/​community I have ever lived in. If anyone ever tells you this is a good place to live, run the other way as fast as you can. First off the elevators are constantly broken, tile cracked, doors falling off, long wait times just to get up to your apartment. Oh and then there’s the parking situation, it’s a joke. The office staff is so incompetent they can’t even keep a simple spread sheet that prevents double booked parking spots, so when you go home and try to park in your reserved spot there’s always someone else in it. Their fix for that? Park in visitor parking! HELLO there is never any visitor parking available! Then they tell you to go pay to park at the hotels if there’s no visitor parking! YOU WANT ME TO PAY TO PARK AT MY OWN HOME??? Give me a break! The office staff is rude, non attentive and a complete joke. The only awesome person in the office is the younger guy that’s been there for a while. Shoutout to him for being awesome. The parking garage gate is also constantly broken so just anyone can come in and park where ever. Soooooo safe. Oh let’s not forget the armed robbery that happened in the garage about a year and a half ago. Their fix for that? Hire security for 2 months and then get rid of security and put a bunch of cameras up. What a joke. Also they had a hustler boot guy going around on weekends booting visitors cars before he should have, he would then hustle you for cash to take the boot off. There is hardly enough visitor spots to accommodate all the residents here, my friends always have to PAY to park at the hotels close by. Oh yea and then there’s the little problem of people urinating off the side of their balconies down on other residents. The offices response, oh yea can’t really do anything about that. I can’t wait to get out of this hell hole. Their rent prices are ridiculous for what really goes on here. I would rather live under an overpass then this place. Hopefully I’ve saved you the worst renting experience of your life. If I could rate The Vue a ZERO I would!

This place looks beautiful and the location is perfect, but the amount of issues far out weigh the positives.
Theses are the few issues I’ve encountered:
Parking: it’s tight, cramped, and there’s an ongoing issue with non-​residents obtaining access to the garage and taking your assigned spot.
Elevators: there are four (including the freight elevator). At night and on weekends, only one to two are operating so residents must give themselves extra time to get up/​down.
Staff: it’s getting better. The woman who was in charge with the billing, etc. didn’t seem to have a good grasp on her responsibilities. Rent wouldn’t be taken out and credits wouldn’t be applied. There were too many excuses, but to my understanding, someone new has stepped in, so here’s hoping…
Rent: it’s too high for what you’re getting. The apartments look like they were done quickly and cost effectively. Cabinets were not correct measured to fit appliances, blinds were not measured to factor in carpet, etc.
Cable: you have to have Comcast. If you’ve done business with them before than I know you cringed once you read that. And they’re fully aware they’re your only option, as well.
There are a few good points…
The people who work in the concierge are friendly and helpful! Unfortunately, I’ve noticed that they take the brunt of the residents complaints even though they have nothing to do with it.
The location is perfect!!!

AUGUST, 2013 — I’ve never lived in an apartment that I wanted to get out of so badly. I’ve lived here only one year and I will NOT be renewing my lease. The amenities sound great, but the actuality of living here SUCKS.
Maintenance has entered my apartment without any notice, nor did they knock on my door. Three times in one month this happened. NOT ONCE did I actually call maintenance to request a person to come to my apartment. Also, they hardly ever put notices on your door that pest control will be spraying, which means that my pets are not put up and away when the pest control guy comes to spray. A couple weeks later, maintenance painted my front door (without my knowledge) and left my door wide open while the paint dried. Once again, I have pets! No one ever gives any warning they will be in your apartment. I don’t know about other people, but I value my privacy.
Speaking of privacy, I have none because I can hear my neighbors through my paper-​thin walls. My neighbors are totally inconsiderate and they are constantly partying. I looked up their names on the internet and come to find out, both the woman and the man who live in that apartment have criminal records and mugshots posted all over the internet. Management claims they do background checks on everyone in the building. This is clearly not true. And to top that off, they have the audacity to register noise complaints against me and my spouse, when they’re the ones causing all the noise.
The elevators rarely work (there are three). At least one of them is always stuck on a floor and never comes down to the lobby. Sometimes there are two that don’t work and it takes 10 minutes just to get an elevator.
A few months ago when I was on the elevator there was also a dog on the elevator with me (who was with a dog walker) and it lunged at me and bit me, ripping my pants (but not my skin, thankfully). When I brought this to management s attention, they were very apologetic (at first) and but then did nothing to remedy the situation, nor would they tell me who the dog owners were so I could register a formal complaint with animal control. Instead, they told me they would professionally repair my pants. Unacceptable.
And while on the topic of dogs, the dog park might seem like a nice amenity, but every time I take my dog out there, there are constantly dogs not on leashes and they poop everywhere and the owners don’t clean it up (even though there are several poopy stations located around the park). Tenants are constantly letting their dog poop in the areas where it is clearly marked «Do not walk your pet in this area.» No one follows any rules. I just want to go outside and walk my dog in peace. Tenants take no pride in keeping the grounds nice. Twice tenants have allowed their dogs to poop on the elevator and then it stays there for 6 hours before someone will come clean it up. Disgusting.
And last but certainly not least, I get a notice on my door telling me my lease is about to expire. The letter says July 15 on the top, but it was not taped on my door until the 23^rd. In the letter, it tells me that I must sign a new lease by end of business on the 23^rd but I didn t even get the letter until 8pm on the 23^rd. When I called management to inquire about the date discrepancy they said that it was a computer error. Apparently, management has something against proof reading before taping it to my door. And if that wasn’t enough, I had already turned in my 60 day notice three weeks prior (July 2^nd).
UPDATE OCTOBER 2013: One month after moving out of this apartment, I have yet to receive a letter of any sort from management explaining to me whether or not I get my deposit back. I emailed management to inquire about their procedure when tenants move out. The response was there was a stain on the carpet and the painters said «something» was around the bedroom door. This is their move-​out procedure? What about a Walkthrough Report? How about some documentation that shows a stain on the carpet cost $ 150? I am so fed up with this apartment complex that I don’t even care to inquire about it! The unprofessionalism is out of this world.
This is the most expensive apartment I’ve ever lived in, and it is also the worst apartment I’ve ever lived in. You certainly do NOT get what you pay for. Never in my life has it made me pissy to come home every day. The tenants who live here are rude as well as the management. Good bye, Park Towers, and good riddance.
PS…please be wary of the reviews on
…the leasing company has flooded it with good reviews and that say nothing but amazing things about management (more specifically «Mel»). It’s really pathetic.