Swoozie’s

See all the reviews about the poor service? Believe them. Yes, the product selection is wonderful, but the store is a cacophonous mess and the staff is better suited for a career with Comcast customer service than they are for face-​to-​face interaction with people willing to pay high prices for decorated paper.

This is the perfect gift shop, especially if you need something fun for a female. Great for bachelorette/​bridal shower gifts. Lots of monogrammed items as well.
3 star’s because customer service was blah. They were busy setting up a new display when I walked in and I guess that means too busy to greet customers. Also, she offered to gift wrap my gift, for free, which was GREAT, however, I notice when my friend open the gift the price tags were still on! HELLLLO!!!

I use to shop here a lot… The staff is not friendly at all anymore. Not one person asked if they could help me, or if I needed anything. I was not impressed. There are plenty of places that I can go and find the same things.

I thought I loved this place, but the customer service was awful! After purchasing something to be ordered, I had to call to find out the product wasn’t even being made anymore. Then when I called back to order a newer version, Carolyn was EXTREMELY condescending!
Only when she had to ask me to repeat my last name 4 times, and then my card number 3 times (nerve-​racking, I know) was she the least bit apologetic.
They’re going to lose a lot of business if they don’t start treating people the right way!

Swoozie’s just makes me wish I were a tennis playing, chardonnay drinking Buckhead Betty. I don’t even like tennis or chardonnay, but this store makes me second guess my beliefs.
Are you looking for cute cocktail napkins, wine glasses, Styrofoam cups, and serving platters for the tennis court, lake house, beach house, mountain house, Fourth of July picnic, graduation shindig, or Bunko night with likeminded ladies? Then look no further; Swoozie’s is your place. I have absolutely no use for use for matching pink and green cocktail napkins, Tervis tumblers, koozies, and coasters that say «This may be the wine talking but I love wine», but I have to admit I want the whole set every time I’m in here.
I’ve definitely gotten a few Lilly Pulitzer phone iPhone cases here over the years, but mostly Swoozie’s is my go-​to store whenever I’m shopping for Mother’s Day, Valentine’s Day, and other little just because holidays for my Mom. The employees are all super friendly and do a great job with the complimentary gift wrap, but what’s really important is that everything I have ever purchased her has been a highly successful gift with Moms. Sure it’s a little pricey and not necessarily practical, but everything from Swoozie’s is just good preppy goodness guaranteed to be a hit with the lady of the hour.

I’m so glad this Swoozbie’s is still around! I loved the one on Peachtree but it closed and now this one is closest to me.
Still a great store for small gift items, fun and inexpensive jewelry (perfect for summer when you get all hot anyway and maybe want to be a little more casual a lot of days), stationery, and cute cocktail napkins and the like for festivities. I also love their deals on boxed notecards with monogramming, and they have a solid selection of greeting cards.
NPWH, too, which is always a plus!

Yes, Swoozies is expensive, but y’all have to pay for great swag! I’ve been to a bunch of bachelorette parties over the years, and almost every time the décor is from Party City. When I was on the quest for gear to surprise my college roommate for her wild weekend in Vegas, I knew Swoozie’s was the place to go.
For $ 60 — I got her a bachelorette wine glass, sash, tiara with a veil, party cups, napkins, and some other glittery girly fun. Since I had to pack everything up for the plane ride, the team at Swoozies was kind enough to give me extra paper and ribbon so I could make everything pretty and presentable after we landed.
Our bachelorette loved everything. I would highly recommend checking out this location when planning for any party. If anything, just walking around the cute store will get your creativity going!

Stopped by here since I saw they were having a sale. Found it kind of odd that they put their sale products outside the store (especially when it is 100+ degrees outside)…but OK. After walking around inside I came to two conclusions:
1. This place is super cute and has great gift ideas… BUT…
2. Things are WAY too expensive. Why are two baby burp cloths $ 22? Why is ONE baby bib $ 19??? There were monogram necklaces for $ 29 and $ 39…I feel like you can get actual designer monogram necklaces for just a little bit more. Things were simply just not worth it.
It’s a cute place with good gift ideas, but the price point is just too high. And like other reviewers have stated, not once person approached me to ask me if I needed help or had any questions. Their service is really not the best. Perhaps I won’t be back.

Ok, this place just totally sucks! We finally got our invites and realized that the outer envelopes were not lined as we had to order, so we waited 3 more days for them to come in. Then last night when we were putting the invites together we noticed that the inner envelopes didn’t fit in the outer envelopes; so we decided to just go with the outer envelopes and not use the inner envelopes. Then after putting all the invitations together and stamped we noticed that the outer envelopes they got us did not have the sealing gum on them. It is much too late to wait for them to do another reorder so I guess we’ll have to glue stick them together with creates another pain in the ass step of putting these things together. WTF is wrong with these people that work at Swoozies. I really wish I could give them negative stars!

I debated on whether to give this 2 or 3 starts. Went w/​because… the merchandise selection is varied, fun and alot of it.
My first time going back into Swoozie since the reopening. I went in on a Sunday to buy some baby presents. While the selection is great for both baby boys and girls, the service was not friendly, The two girls really didn’t much care if I was there or not. They were polite but I don’t think wanted to be bothered. Another gentleman (seemed to be known, a regular?) got great service. So I know they can do it if they want. That kind of turned me off.
In the future, I’ll try to find it someplace else and use this as a last resort. The old Swoozie @ Brookwood was so great — merchandise, friendly people so i was really disappointed in this one.