Staples the Office Superstore

Came in for an ink cartridge and left with an ink cartridge. You thought I was going to leave you hanging like that? Naaaah!
So, as I stated earlier, I came in for an ink cartridge and when I walked in, no one greeted me, but that was no problem for me. I don’t come into a store to make conversation. They’ve remodeled and it’s definitely much easier to navigate throughout the store and it looks like they’ve made the signs bigger which is good.
When I found what I needed, I went to the checkout line and London was so helpful. She’s probably the most helpful employee I’ve encountered at Staples next to the other guy with the dreadlocks (his name escapes me). She answered every question that I had and she had no attitude! If you read my reviews, you know how much an attitude means to me. I can’t reiterate enough about how employees act as if you’re getting on their nerves.
Now, here’s the negatives of my visit:
When you’re looking for specific products or anything for that matter, you’re going to look at the price. I saw the pricetag for the ink cartridge was almost $ 4.00 cheaper than what other places had quoted me and I quickly picked it up and ran to the register. As London asked me the typical questions (did you find what you need, how are you, etc), I saw that the cartridge was actually going for $ 26 when on the pricetag, it said $ 23. I informed her of the mistake and she gave me the cartridge for the price that was stated on the tag. I know it seems petty, but there’s nothing worse than getting into line and realizing that the price is completely different than what you were quoted.
Other than that, it wasn’t a bad shopping experience.

if this staples was not located near my house i swear i would never come to this store!!! customer service sucks! professionalism sucks! helpfulness sucks. everything about this store is horrible

Nothing grand its an office supply store. This visit was a lot better because they had the things I was looking for in stock. On the plus side, they had some good sales to help stock my classroom.

I think this staples is undergoing remodeling as things were still out of place and there were just a ton of stuff laying around that I didn’t think should be on the floor for a customer to see.
If you haven’t seen the newly remodeled staples, think less of all horizontal isles like a supermarket but more bestbuy showroom style with some horizontal isles on the side.
Selection of stuff is not too bad. I think they carry more selection of pens now (I’m really OCD with my pens so I have to have a certain one) which I’m always grateful for. When I went, the copy center seemed to be pretty busy, so I guess people were printing stuff and sending stuff for the holidays?
Computer showcase was mainly showing high end mainstream laptops such as Asus, Acer, HP, and few Dell’s. I’m more of a Dell fan so I would like to see more of their selection such as the XPS series and whatnot. But it seems Staples is pushing the netbook/​ultrabook department so you’ll see plenty of those. They even have couple display stands dedicated for the microsoft surface tablets. If you wanted to play with one, head to staples.
Some other cool things I found of this place was their isle dedicated for kindle e-​readers. I didn’t think staples had a partnership with amazon or anything to have a dedicated row.
The only customer service I encountered was asking where their clearance section was since I was used to them being on the end of the isles, when I found it, pretty disappointing. Just random stuff thrown together. I like finding stuff I would actually use in Staples clearance such as mouses, laptop sleeves, etc for cheap.
Overall, typical Staples. Nothing too fancy, nor too extravagant.

How are you an office supply store and you are always out of supplies?
As I’ve said many times before, whoever did the planning for the Camp Creek Marketplace, really didnt define the shoppers that would come to this area.
I’ve been tryin to get refill pages for my Dayrunner, this entire year, and they still dont have the correct ones… and this is what… APRIL?
Never can find the jump drives I need, because I dont need one of those $ 60 one that are always on the shelf and normally have to ask someone to go in back and get me one of the $ 12 – 14 ones.
The guy in the copy center couldn’t tell me how to do the UPS shipping, and I had the $ 2 off UPS coupon, so he tells me… u are gonna have to come back tommorrow. Tommorrow??? U mean there isnt one person in all of Staples that can come and tell u, how to work the UPS scale, so we can ship my package today?