What a great experience. I brought my mother here when her general dentist told her she would be losing a tooth and needed an implant. The office staff was so helpful. They answered a lot of my questions over the phone and helped me schedule an appointment that worked with our schedule. The office itself is very nice. Simple and cozy and the Zen garden is incredible. They told me that Dr. Pumphrey does the gardening himself! :-) we were taken back on time and the doctor came in after just a couple minutes with his very nice assistant. Dr. Pumphrey was so wonderful. He has a very soothing, gentle demeanor. He made my nervous mother feel very comfortable and explained his plan for her very thoroughly. To diagnose her he took a scan, that took just a minute, and was able to show us a 3-D image of her tooth, show us the concerns and explain the solution. I love the high-tech aspect! While we were in the dental chair, my mom started coughing and Christine came right in with two bottles of water. What a wow! Super impressed how they anticipated our unspoken need. He recommended a very conservative treatment plan. He was very considerate of her time, her travel schedule, and the potential for discomfort. I really felt he was giving us his honest recommendation with no regard for anyone but his patient. I will update my review after her service, but so far I would not change a thing! Thank you Dr. Pumphrey and your wonderful team.