Publix

On yesterday I choose to patronize this establishment due to the ticket master. Upon entering I quickly got into the customer service line, i held the second place. Moments later a cashier walked a customer from her register over to the customer service register, where she proceeds to place this customer at the front of the line. The gentlemen in front of me immediately spoke up. The employee that was running the register «Nene» ignored him. I then spoke up and Nene ignored me. I asked to speak with a supervisor and he failed to correct the actions of his employee. I could not believe the customer service I was received at this Publix Supermarket.

Came her to pick up a birthday cake for two co-​workers. Wound up with a buggy full of stuff bcause Publix is always good at putting high end items in Buy 1 Get 1 Free. The good thing is you don’t have to purchase two and still get the good deal. I loveeeee this store. Everyone is friendly. Always have samples of food. The main produce guy us always on the floor and helpful. I was in a handicapped cart and people always assist me even when I don’t ask. Always a pleasure shopping at Publix.

The bakery is an absolute nightmare. Placed an online order 2 days in advance for cakes to be picked up at 8:15 AM. Arrived late (8:50) and one, I was standing there with 4 people just looking at me. And two. THE FREAKING CAKES WERE NOT READY. Thus making me stand around for 10 extra minutes. This location is convenient to my client site but something being convenient sometimes isn’t worth it. The whole bakery staff (minus 1 guy, Tony) acted as if having a cake not ready AFTER pick up wasn’t a big deal. Wrong.

Always a well stocked clean store but the biggest plus is the folks that work there say hello, or smile… The BOGO’s (buy one get one) are the reason I go!
I had a missing last week and called and the associate told me just to return with my receipt. I did so the next day and the Customer Service clerk was very apologetic and handled my refund with an extra discount for their error!
LOVE THIS STORE. wish we had another in between East Point and Hapeville.

Horrible horrible horrible!!! They messed up my god daughter’s cake order first. My best friend downsized her cake because it was going to be too much cake left over. They failed to do that and still tried to charge her regular price! The next day I picked up my daughter’s cake for her birthday and the cake was completely wrong! I ordered an Little Mermaid 10 in cake and 24 cupcakes. The cake was a rainbow cake. I politely asked them to do it over and they still couldn’t get it right. So I took the redid cake and left because I was pressed for time. The cake was $ 21 which is overpriced and higher than the cupcakes which were $ 14 for 24 cupcakes!!! Never again!!! They get one star because I have to and because they where delicious!!!

I’ve never been so agitated in my entire life. If you go to the deli section you will have 4+ employees take 20 – 30 minutes per sandwich or slicing meat or cheese. I’ve never seen people move at such a snail pace. Never go here. Unless you don’t mind wasting your entire day for the most mediocre sandwich.

Never order a sub sandwich from here. What seemed like a 5 minute task took 45 minutes. The employees are more concerned with making friends rather than being attentive to the customer at hand. I’m a simple person, all I want is meat, lettuce, cheese and tomatoes. So what I’m not understanding is why I am asked almost 5 times what I want on my sandwich. Once I get home, I’m expecting an exceptional sandwich considering that it took so long to receive it. The bread was hard and I almost broke my tooth!

I like publix as a store but I just can’t get with their prices. I mean it’s generally the same items you see at Kroger just at a higher price. I can say the produce is always fresh but never quite ripe yet. Also, this particular location is on the small side so the selection of items is kinda small. The neatness of the store is top notch and the customer service is great but because of the prices I only go for the BOGO deals. Oh and the deli chicken! Wait, and all our cakes!

I’m a Publix fan because no matter which one you go to, you can expect quality meats, fruit, and veggies. Also, it will be clean and well lit and the company does a good job training the employees in the area of customer service. This has been my experience.
This Publix is always, always so busy man. GGGGaaahhhhh Leeeeeeee! I can never park close and there is a never ending line in front of the sub station (but I understand… they’re the truth).
I’m glad they have Aprons available and the recipes, which I love. Also, I love their coupon program because they don’t mind taking off multiple coupons for the same product (restrictions apply).
I could go on and on about how delicious Publix’s fried chicken is and anything from their bakery, but don’t you already know that?
Anyway, this one on Camp Creek is a good bet, but don’t be in a hurry tho.

This is my local market of choice. It’s very disappointing when I receive less than stellar customer service, especially at the customer service counter.

I admit. I’m biased due to my family working for publix. But seriously, they ha e the best of the best. The service is always stellar and the place is immaculately clean. And they have self check out! Score!

If you are traveling and need to pick up snacks, fruits and incidentals, this is perfect as it is just up the block. You can get in and out fast. Service is good but you can check out yourself making it even faster. Fruits and veggies look fresh and taste delicious. Good place for shopping for locals and visitors a like.

I think it’s strange how when u got to customer service counter here… different employees give u different info. SMH
I get monthly money order here every month & for the past 8 months I had been getting 1 money order for my rent however, the last 2 months they had been telling me they have a limit and will have to print up 2 money orders & charge me twice for my request. And actually 1 lady must didn’t know how to count because she printed up 3 money orders & I was charged 3x.
Ok so it’s been like 4x I come in to get $ 1’s for Saturdays and tonight I was told I can’t withdraw $ from my credit card w/​out purchasing something. Ok this I’ve never been asked to do. Normally, I withdraw the $ and exchange to get the $ 1’s.
I like this store but, I need all their employees to be trained properly so, they provide us customers with the right information for us customers.

Um… yeah
So I mostly shop at Publix because everything tends to be fresher. I remember when I first moved to the southside and was trying to feel my way thru grocery stores so I thought that the only Publix stores that existed were this one and the one on Cascade. Everything I did was on Cascade and Camp Creek… until I went to Kroger on Cascade and got grapes that went bad a day later.
Everyone knows (say that in a Phaedra voice) that the Camp Creek Marketplace stays swamped with people. It used to be times of day you could go up there and not get caught in traffic. That doesn’t exist anymore. It’s like all of Atlanta discovered this area at one time.
Now on to Publix… it’s an okay store but it’s not ever up to Publix standards to me. I stopped going there because the guy who was the manager about 3 years ago was very hood-rat-ish…like I caught him in a shouting match with one of his employees and throwing a hissy fit. Luckily Publix rotates their managers around. I went to this store more recently only because a friend went there. Let’s talk about all the expired stuff we found on the shelves and the grapes that had mold on them! *clutches pearls*
I wrote corporate about it so hopefully they fixed the issue.
Oh their bakery is good. I can say that. Every time I had a cake made there it has never failed me.
Buuuut I am glad I sit right in between camp creek and douglasville… I’ll keep going to Douglasville.
#Yelp100

Thank heavens for this Publix! Our area has a very, very limited number of quality grocery stores. Because of this, this Publix is often packed. I would not recommend going around lunch time or on the weekends. You’ll be circling the parking lot looking for a space like it’s the day after Thanksgiving a the mall. My favorite time is to go on a Sunday morning — it’s as quiet as can be.
For the most part, the staff are super friendly. When it’s raining, it’s like they make it their mission that no customer get a drop of rain on them.
A downside — they’re not great about expiration dates. I’ve often bought products that should have long shelf lives and noticed they were about to expire… or, I’ve bought things that were expired. For instance, I bought a type of cheese there that was expired (didn’t bother to take it back because it’s such a hassle to get in and out of there). For at least a month they had other containers that had expired on the shelf.
Also, they could always use more cashiers and registers open — always.

While publix is one of the cleanest grocery stores, it is one of the higest when it comes to prices. I like that I can get fresh sushi and recipes.

The $ 5 coupons are now for orders that are over $ 40 or more.
I’m sadden about the fruit in the produce section. I have gone in several times to buy peaches and a couple of times been told that Peaches aren’t in season. Maybe its because Im from GA, or maybe it because I now see watermelons in the stores in December, that I have a hard time accepting that peaches arent in season in the «Peach State». Heck, we should have peaches when no other state in the nation can get them.
Even when they have had them, they are covered with fruit gnats. Who wants to buy fruit that has little insects swarming over them?
There is an older lady named Betty that is a cashier, I love going into her line. She is quick, and makes me laugh each time before I leave. She makes the parking hassles at the Publix worth it.
I have recently become more conscience of not just leaving my buggy near a curb and this Publix makes it hard to do so, there is not a buggy return section on each parking row, sometimes they are 2 – 3 lanes over. So you have to either walk it back up to the store or go 2 – 3 lanes over from where you are parked to return the buggy. I don’t like that.

Thank goodness for options! I was so excited when this Publix opened with Camp Creek Marketplace 6 years ago. Based on the parking and long lines a lot of other people were excited too. Thanks to the Apron’s counter I’ve expanded my palette and recipe books.
Nestled centrally in the heart Camp Creek Marketplace, everything at this Publix is great except for the bakery. Sure the deli, seafood and checkout lines long during drive time and on Sunday afternoons, but at least store associates and management are friendly.
Every time I’ve attempted to order or simply ask a question I’m almost never acknowledged by bakery associates. Of course I could start the conversation off by saying «excuse me» or «hello» but the bakery associates at other Publix locations always beat me to the punch. After giving this bakery several chances for redemption, if I’m seeking baked goods or a cake these days I just drive to another location. I seriously think the bakery associates should shadow the Apron’s counter associates at least they know how to engage and interact with shoppers.

I like Publix. They’ve really done great with all of their buy one get one items placed right in front as you enter, but there is the act of entering that you need to do. You see, traffic here is horrible and if you get a parking spot, regardless of the location of the spot, you’re pretty lucky.
I do love their deli for sandwiches, but like any publix, don’t visit the deli around lunch time or dinner time. Noon and 7pm are definitely going to be slow going, but the food is often worth the wait.
No hot/​salad bar here, like other locations, but there are still plenty of the publix staples you’re used to, from quality groceries to good customer service. Parking and traffic aside, great store

This location isn’t of great quality as some of the other locations that I have visited, but it’s close. At any publix you expect great quality and service in every department. Well at this location you will get that only in the seafood dept and at check out. Other than that it’s just like the average supermarket.
I love their calypso cookies they are made daily and usually I can find them at most locations, but for some reason this location is always out when I want some and I have to drive to fairburn! The cookies are so worth the drive and only Publix have these cookies.
I still love Publix, the produce is always fresh and I love their fresh baked coconut custard pie (simply delicious). Also, they usually have someone preparing new hot dishes, they give me good ideas for dinner and I love the different recipes.