The receptionists and technicians were just simply divine! They are lovely and pleasant. They took the time to answer all my complicated questions.(New patient) The doctor seemed to rush a little or maybe it was me. The office was kind of packed and she was the only doctor I seen on site. However my overall experience was extremely pleasant. I would definitely go back for another eye exam. The glasses are way too rich for my blood. Just a friendly reminder if you’re getting the prescription to order eye glasses from some where else, make sure to ask the doctor for your pupillary distance.
Mack L.
Tu valoración: 2 Cary, NC
The eye doctors here are great. Unfortunately their staff is not. Rude, unorganized and unprofessional about sums it up. I will never go here again. On another note, the Lens Crafters at this location is amazing. Great customer service and incredibly knowledgeable staff. I will get my prescription elsewhere and still come to the LensCrafters here.
D D.
Tu valoración: 2 Atlanta, GA
On 2 separate occasions I needed to call to get something about my prescription. I had to call 3 times to get the answer. They kept telling me they would find out and call me back. Never got a call back. No follow up. Left messages and talked to people too who said they would call back.
Slick M.
Tu valoración: 5 Washington, DC
The five stars are for Tiffany. Best customer service ever. her phone manner is as good as it gets. I called and talked to someone about getting a copy of my prescription and dealt with a person who was lacking in those departments, and I never received my prescription in the mail. When I called back, I was pleasantly surprised at the difference in customer service. Thanks Tiffany!