Olansky Dermatology Associates

I had poor experience with aesthetician who did Rejuvapen. They left me waiting 1 hr 20 min with numbing cream on my face. I had lip twitching, aching teeth, and my eyelids were hard to close when cream was finally removed. For the procedure, they did only one very light and patchy pass over my face barely treating my nose, forehead creases, and crow’s feet. She did manage to leave 3 – 4 blood blisters (i.e., bruises) under my eyes, and I’ll look like I have 2 black eyes for the next week or so. She also seemed very defensive when I asked questions like what needle depth she used or if I could see a mirror after the treatment. The aesthetician made this experience too stressful for me, and I wasn’t happy with the quality of service.
I think Rejuvapen is great, but I’ll go elsewhere for the procedure.
In response to Elaine B. at Olansky — no need to worry with MY next Rejuvapen visit. But here are 3 suggestions to make the experience better for other clients:
1. Don’t give them black eyes.
2. Don’t make them wait 1 hour 20 minutes with very uncomfortable numbing cream on their face. Your office requires at least 1 hour of numbing. After checking several other reputable dermatologists, most recommend 20 – 30 minutes. The 1+ hour of numbing seems excessive, and I’ve mentioned this several times to Olansky aestheticians and office staff with absolutely no response or explanation from anyone at Olansky.
3. Deliver the service that you describe. I was told that Rejuvapen treatment would cover my entire face (all the nooks and crannies), but the aestheticians only came close to delivering this for possibly 1 of the 3 treatments I received. For the other 2 visits, the aesthetician either treated less than my full face or did only one pass with light/​spotty coverage (from what I’ve read, decent microneedling involves 2 – 3 passes over the face and neck). Olansky charges close to the top end of the price range for microneedling, so such a poor experience is disappointing and frustrating to me.

Well the staff might not be the most pleasant and welcoming but I loved my peel results! I am happy with the outcome. Thanks Rebecca!

When I hit 30, I started noticing brown spots and fine lines on my face. Within the next few years, not only did I see more spots, they were also getting darker. I also had pretty severe acne as a teenager, so add on acne scars. Let’s just say, I wasn’t thrilled about looking in the mirror every day. I started seeing Rebecca at Olansky Dermatology several months before my wedding last year. I had never had anything done to my face before, so I was pretty nervous. She was super patient and informative and answered all of my questions before each procedure. She suggested a plan that included a combination of services and products. I have had peels and microneedling (Rejuvapen) and LOVE the results. My spots have become significantly lighter. My acne scars and fine lines have also become less noticeable, and I don’t feel like my skin looks dull anymore. I LOVE the products she recommended. Rebecca has been FANTASTIC and I would recommend her to anyone!

My review is based on my experience here on Dr Jodi Ganz since I started seeing her and her staffs for the past 4 years.
Let’s just by saying I used to have flawless skin. Ok, I am sure someone will protest and say most of us are almost born with flawless skin. I never have acne or breakout even when I was a teen. I never have a single issue with my skin, period. Then after living in Atlanta for the past many many years have gotten me developing seasonal allergies and triggers the demon namely eczema in me and developed worst on my face. Yes, God is fair. I had struggled with managing eczema for those early period and Dr. Ganz has always been there for me.
Nowadays, occasionally I may have faint pink patches on my face when the weather changes drastically but I am doing well. Those days when my face would have red angry itchy patches were gone.
This morning I had another appointment after a long absence and posed Dr. Ganz with my new issue– a 4 mm dark patch/​mole that grew on my lower lip. I guess the sun + convertible may have caused it. Dr. Ganz suggested to remove it and send it to the lab. She explained to me the procedures and the various steps that she would be performing. I was more than happy to agree and wanted to have the procedure done right away. I am not one who donned dark or red lipsticks all the time, so when a light sheer gloss cannot cover the dark patch, that needs to go.
I would not go into the graphic details of the procedure, just say I did not feel a thing when Dr. Ganz shaved off that patch and gave the wound a couple of stitches.
Dr. Ganz is always very patient, personable and cheery. Her staffs/​assistants are always friendly. Waiting time is probably the shortest of all the medical offices I have been.
Yeah, I don’t look too pretty at this moment, but I do not really care since I know the wound will heal and stitches will be out this coming Friday.
In the mean time, just no hot drinks and more SPF lipstick or glosses from now on.

Women get to a certain age and are disappointed in the condition of their skin… That was me, until I discovered the miracle worker, Rebecca Bryant Crowe. She is the medical esthetician at Olansky. I struggle with melasma and dull skin. She recommended a chemical peel program and explained the process and procedure clearly. Peels are not for the faint of heart, as they do exactly that… Peel off the top layer. However, that is how the magic happens. Follow her instructions, be patient and in a week’s time, you will start to see radiant skin come through. Women no longer have to accept their aging skin, there are many things we can do! I am an RN and I trust Rebecca’s medical knowledge and skill. Do it for yourself! Trust the process! Having beautiful skin takes a little work, but it is soooo worth it! If you have a procedure, make sure to have a full understanding of any down time. I have referred multiple people and highly recommend Rebecca.

Don’t come here — these people were horrible. My wife visited this dermatologist for a peel. The treatment was very aggressive and then the aesthetician Rebecca applied make-​up after the peel without asking for permission to do so. It is widely documented that you are not supposed to do this because it blocks the pores which defeats the point of cleansing. While Rebecca says this product comes from a vendor whose make-​up don’t block pores, we are skeptical of the claims being made by the cosmetic vendor. Put it this way — my wife has spoken with several dermatologists since this review — in particular the ones which have consistent 4 and 5 star reviews on Unilocal — and those dermatologists advise against using such products after a peel. The fact that Olanskey Associates sells the product they applied suggests a conflict of interest.
It seems to us that they would rather compromise the customers skin care to make a few bucks selling cosmetic products, rather than follow what is widely regarded as best practice by most well regarded dermatologists.
As one of the reviewers previously posted they made her skin worse not better. My wife shares this perspective. We will never do business with these people again. My wife is in tears after going here for a peel.

I have been seeing Rebecca Bryant for over a year now and my skin has never looked better! I would highly recommend anyone looking for a Licensed Clinical Esthetician to make an appointment with Rebecca!

I have no idea why there are anything but 5 star reviews for this dermatology clinic. For years I was treated by David Olansky. He was a superb physician and I was quite concerned when he retired. I shouldn’t have been. He recommended I see Dr Baender and she is, if anything, even more thorough. My most recent experience was with David Olansky who performed MOH’s surgery. He is exceptional in terms of his patient care and follow up. He called me at home the evening after my surgery and I mentioned some bleeding. He didn’t hesitate to tell me to come in that morning without an appointment so he could take a look and re dress the wound. Unheard of service and care. His assistant is the best most gentle I’ve ever encountered. I would recommend them without hesitation!

Was referred to Olansky for a rash and met with Lisa Weiss. Lisa was nice but like most of the poor reviews of this office it has to do with the staff. You see in my opinion within metro-​Atlanta there is no need to tolerate a bad restaurant experience OR a bad medical office experience NO MATTER how good the doctor or PA is. They don’t tell you where to park when you make an appointment AND they don’t tell you that they don’t validate parking! And the staff has ZERO customer service presence you rotate between ‘I don’t know what to do’ and ‘customers really bother me’. I got a prescription that was ridiculously high even for a generic but appears to be working. I will not be returning for my follow-​up. Hopefully Lisa Weiss will move to another practice

I’m giving this business one star because the reception staff is incompetent — I never made it in to see a doctor. I scheduled an appointment with a receptionist, which took a while over the phone because she was talking to other people and seemed distracted. After a very long silence, I asked «are you still there?» and she replied «oh yeah, sorry» and we finally set a date and time. The appointment was set for one month in advance, which is a long wait, but I understand there’s a lot of volume, so I was willing to wait. But a week before my appointment, I received a text to confirm — for the wrong date. I called the office and told them they had it wrong, and the receptionist insisted that I was the one who had it wrong. I insisted that it was the office/​receptionist that was wrong, but I was willing to reschedule my appointment anyway. I was told the next available appointment was in another month! I had already waited close to a month, and then due to the receptionist’s error, I was supposed to wait another month? Nope! I cancelled my appointment altogether, and I’ll be shopping for a new Dermatologist now. Plenty of options in Atlanta. I can’t comment on the Doctors in this office, but I can say the reception staff is terrible.

I LOVED Dr. Alan Olansky. He retired and his patients went to Dr. Kelli Baender. I did NOT like her at all. Rude. Argumentative. Obnoxious. Just overall, was not comfortable with her. I’m switching to another dermatologist practice. And what do you know… she got bad reviews on ’

Jodi Ganz is a great dermatologist: professional, warm and friendly, knowledgeable. Go see her! That is all.

I’m switching dermatologists after awful experiences at Olansky, and not even because of the dermatologists themselves — because of their awful staff!
First, when making my appointment, I asked if the visit would be covered by my insurance, and they said yes. Then, I received bills for $ 330, after insurance. $ 330 isn’t a negligible copay! $ 330 is a significant out of pocket expense which I should have been warned about!
Then, I called to get an estimate on a surgery they asked me to have. The woman in the billing department said «We can’t give you an exact estimate, we can only give you a range.» I said, «My mother works in the medical field, and you should work with my insurance to give me a firm estimate.» To which she responded «Your mother obviously hasn’t worked in the medical field for very long.» My mom has worked in the medical field for over a decade, b*tch!
Also, isn’t insulting customers’ mothers Things That Will Get You Fired 101?!
Then I called the front desk and asked if anyone else worked in billing, because the one woman was being rude and unhelpful. They transferred me to the billing manager, who basically threw a bunch of random terms at me, I imagine hoping I’d hang up.
It’s a bummer, because Dr. Ganz was super nice — too bad her staff is so terrible!

The doctors ordered tests that were unnecessary and did not tell me prior that it would cost me $ 400. Never again!

I have tried a few dermatologists and never had real success. one of my best friends had a great experience with Dr. Alan Olansky and suggested him to me. Dr. Alan Olansky is by far the cream of the crop. I initially saw him, because my skin was acting prepubescent and he sat with me to discuss how to remedy the situation. I never felt rushed and he took time to answer every question and concern.

The physicians are wonderful! The receptionists could use additional training in customer service. My husband just spoke with your receptionist and explained to her that he might be ten minutes late due to his having to drop our children off at school (I had surgery yesterday and am unable to drive). He was told that he had a five minute window or his appointment would be cancelled. Not one ounce of sympathy or understanding… THIS is how you lose patients and we’ve been loyal patients for over four years. You are better than this. Please do not allow rude receptionists to ruin your reputation.

Dr. David Olansky performed my MOHS surgery on a small growth on my lip.
All the logistical details were easy and painless — I have never had to wait long after checking in; plenty of parking (although you do have to pay); clear instructions from the nurse; easy check-​out.
The doctor was friendly and thoroughly explained the procedure. I don’t want to HAVE to go back again for another procedure, but if I do, I won’t hesitate to return to Olansky Dermatology.

I hardly ever visit a dermatologist, but 2012 is my year of health and I figured I better go get my skin checked out as part of that resolution; so I made appointment with Olansky since they are located across the street from my office.
Making the appointment was pretty painless with just a short call to the office, and they were able to see me the following week. About 2 days before my appointment I got a reminder call about my appointment which I guess is a good thing for people that don’t remember stuff like that.
The day of the appointment I walk across to Olansky where I go in and sign in at the desk. Then after signing in, signing their HIPAA permission form, and filling out an information sheet I’m told to wait in the lobby which as most people know seems like an eternity (maybe 20 minutes). After waiting a nurse comes out and escorts me to a room where I wait again for Doctor Ganz to come in to «look me over», which wasn’t so bad; maybe 5 minutes.
Dr. Ganz did a great job in my opinion; she seemed to be very knowledgeable about what she was doing and had a great personality. Everything turned out fine, and as all dermatologists that I’ve seen in the past she reminded me to use my sun block at all times.
If you are in the Buckhead area I would certainly recommend seeing Dr. Ganz at Olansky.

I love Olansky Determology so much that I have referred two friends to see Dr. Hodge. I love how personable Amy is. She takes the time to explain whats going on with your skin, solutions and steps to take to make you happy.

One of the great things I inherited from my father is crappy skin. I call myself «The Mole Man» because you could play connect the dots on my skin for days. Sexy, right?
As a result, I try to avoid sizzling my bare skin in the Summer, use lots of sun block and keep mostly covered up (aka white-​ass mofo) and I visit the dermatologist once a year for a check-​up to make sure nothing’s going all wonky.
Olansky Dermatology accepts my insurance so I started visiting them last year. The clinic is in the heart of Buckhead, just south of Lenox on Peachtree. Traffic is always a pain when going here, and parking is in the deck down the side street — no validation though. The office on the 5^th floor is nice and they get you in and out fairly quickly depending on what you need.
Dr. Jodi Ganz is the associate I meet with. She’s very nice, professional, and does a great job answering any questions you have, explaining about all the various skin oddities people can have, etc.
One thing that’s slightly annoying is that I get somewhat regular solicitations from them for cosmetic treatments, ie. botox, collagen treatments, etc. I suspect this may be due to the fact that they’re in Buckhead and many Betties up there like to get a little somethin-​somethin now and then to stay perty. As for me, I don’t care much for that. But I’m not above having an age spot or two burned off, mind you ($ 25 per treatment — not bad!).