Mister Hotshine Car Wash

They have their days here. I only come here when I’m in the area and have time for a car wash.

I’m a monthly member and took my car in to get cleaned. While they were finishing my car the woman who sprays scents in the cars as they leave was maneuvering a Cadillac Escalade past my car while the owner was driving it. I looked over and the SUV hit my Audi. I realized after leaving that it was in fact damaged. I called the manager asking him to review the tapes so I could find the woman. He told me at least three times that he would and get back to me by the end of the day. I called again and he said he would look and get back to me. He never did and now my car is damaged. I am cancelling my membership and will NEVER use this place again.

Bad service. The new owners seems like they don’t care. Employees talking all the time and people waiting for their cars. They use old and smelly rags for inside the car. They don’t take the extra of the product that they use to shine the tires and then all the car is spay with that. Last time

BEWARE. They will damage your car and give absolutely ZERO attempt in rectifying the situation.
After getting my car washed, I arrived home and noticed the emblem on my front grill was missing on my brand new Hyundai Sonata. I called back to see if they had found it on the line, they put my on hold for 15 minutes. After the wait, they then told me they’d ask their manager to check but could NOT Stop the line until the car was shut down 2 hours later. Considering the emblem was on my car before I showed up to the car wash, it without fell off in the wash. After another 10 minute wait, they said they’d look when the car wash shut down and call me back. I never got a call. I’ll also never come back.

These guys always do a great job. For some reason they lost one of my floor mats. They apologized and ordered a new set. Love it when people just fix it!

Be sure you know the Unlimited Car Wash package is auto renewal each month. I was not told by them at the time of sale. I wouldn’t have signed up for auto-​renewal car wash. I think it was a little shifty sales job. The car wash is fine — but I probably wont be back due to trust. I called the national office and they agreed to cancel and refund the money. Sounded like they were use to it.

Is it the cheapest? No
Does it take a little extra time? Yes
Are the employees courteous and friendly? Yes
You get what you pay for, and every time I’ve been to this car wash, I have never been disappointed. In fact, when I was there today, I opened my car door, and I didn’t even recognize the interior. It had been that bad, and they had made it that good.

Really impressed by this car wash. Full serve wash was excellent. Couldn’t even recognize my car it was so clean. Attendants were very nice and professional. The waiting area inside had plenty of seating, and if you’re against A/​C you can wait outside. Either way they announce when your car is ready over the PA system.

This is my 2^nd and LAST time at this location. The first time was bad enough… the workers don’t care about cleaning your car unless it’s higher end… this visit today only reaffirms that sentiment!
As I watched the workers, they were all going to town working meticulously on all the nice Mercedes, BMWs, Land Rovers and other high end cars. When it came to my car (not one of the above) however, it did not turn out so well…
The tunnel was was ok… it’s the detailing at the end that was lacking. First, they «dry wiped» all my inside windows… no cleaner sprayed whatsoever… smeared all of them. No dusting of the dash, console or door panels at all. Took the rubber floor mats out, washed and cleaned the passenger side ones, left the drivers side ones laying on the ground… still dirty. Vacuumed all of the passenger side and driver rear… but not the driver front!
The guy called that my car was ready over the PA, I approached him and asked «are you sure?»
Proceeded to say yes… it was then that I had to show him the lack of vacuuming, lack of dusting, and the fact that all my drivers side mats were still laying on the ground. He attempted to redo, I stopped him and asked for manager. After showing the manager and expressing my dissatisfaction I ended up with a full refund… however will not be returning ever again to this location. I guess cleaning a Kia is not as exciting or glamorous as cleaning a Mercedes or Land Rover!
Maybe the Ponce location is better and cares more… who knows.

On three separate occasions during the same visit I saw my car sitting for 15 to 20 min without anyone even near it, while cars that came after me were being worked on feverishly. The first time it was sitting so long they had to run it through the wash again because it had completely dried. I was there well over an hour for an exterior wash + super clean. All in all, the experience was pretty bad. So bad, in fact, I was given a coupon for a free wash next time. Doubt if I’ll use it though. I had way better luck here when it was Cactus. Too bad it changed.

Came to get my car washed today and I asked if they could wipe down my leather seats in the process. They charged me $ 40 and I’ve been waiting for an hour and a half and it’s still not finished. This will be the last time I come here. No warning that it was gonna take two hours to vacuum out my car and wipe down the seats. Ridiculous.

I visited the Mister Hotshine Car Wash on 1÷19÷15. Not only was it a work holiday for many people (MLK Day), but it was also a 65 degree January day in Atlanta, so the car wash was packed. It took about 10 minutes just to get my car picked up by one of the attendants to take back for its cleaning. I have a Honda CRV (smaller sized SUV) and I paid $ 20 plus tip for an exterior wash and a wipe down/​vacuum of the interior. This price seemed reasonable to me and is what I have paid at similar establishments.
The car wash itself is very large and has an open lobby. There are misc. items that you can browse and purchase (items for your car, items for the home, greeting cards, food and drink) and there is also free popcorn for waiting customers. The space was clean and comfortable with plenty of room to stand or sit. I did not have any memorable interactions with the staff, but they seemed pleasant enough and very focused on processing customers’ transactions and getting the cars in and out as quickly as possible.
I have two main complaints about the Mister Hotshine Car Wash:
1) The speaker system that they use to announce that your car is ready is too faint and it is difficult to hear which cars they are calling.
2) This car wash is fairly large and it is hard to keep an eye on where your car is/​where they are in the cleaning process. Additionally, given that this establishment is typically very crowded, there is not much of an opportunity to inspect your car after it is finished and have them correct any missed areas, as they are trying to move cars in and out quickly.
All in, I was at the car wash for about 40 minutes. They did a good job cleaning both the inside and outside especially since it had been months since my last wash. If you have time to wait, then this spot will do a good job with your car. If you want a less crowded experience, then I would suggest checking out the Buckhead’s Finest Car Wash on Roswell Road (though not sure if it is open during the Winter months).

Good quick job on cleaning car, but the slick-​ass salesmen will upsell you in the next package without going through pricing. I wonder if they hire used car salesmen to sell car washes.
Went here for years when it was Cactus, but today I question whether I’ll go back.

Very thorough, great job. For about the same cost, they do a million times better than Two Minute Car Wash up the road.

I’m very particular on how I like my car washed, but the ½ a dozen times or so, I’ve had no complaints. I always go during the week during lunch. A hand wash and dry for $ 5? Can’t beat it for the quality. Decent lounge and free popcorn!
Oh and if you don’t have tip money, they can give you cash back!

I’m giving two stars for the area. It’s in a great area. Close to home and work… too bad I won’t be back. I paid 30 bucks and my car was ready in 10 mins. Looks like they ran it through the water, dried it, and said it was clean ??? I guess my little scion wasn’t as important as the benz, lexus, and bmw’s. Needless to say im still on the look out for a car wash close to my new home!

I’ve given these guys two shots since they changed from Cactus to Mister Car Wash. I won’t offer a «third time’s a charm» chance.
First time around — they left dog hair in my car! Granted I have a very fuzzy pup but the front passenger’s seat still had long white hairs all over the inside door. I didn’t notice it until I got home and had to take the lint roller to it.
2^nd time around — they ripped the hood bug deflector off my car! My husband noticed it when I got home, and when I tried to call (twice) to see if they found it, I only got the shop’s voice mailbox and no one returned my call!
Mr. Car Wash — I want my $ 19.99 back and the $ 60 to get the new bug deflector for my 4Runner.

This place is great! Everyone was very nice and professional. Jerome did an awesome job detailing my convertible Volvo. He even cleaned out the top storage compartment. He took time to explain to me what he was going to do and asked if there was anything that I was concerned with. I’m definitely coming back!

Been to couple of car wash places and this pleased my wallet and my car. Got the wax combo and my car looks great for $ 40. Always jam packed on the weekends but they are very organized that the time goes by fast.
Wish they kept the old name though, preferred cactus over mr. hotshine…

Super pleased with my overall experience here. I was on my way to meet a friend for dinner and was in desperate need of a car wash. It was my first since purchasing my new car. Typically, I wouldn’t spend almost $ 30.00 on a car wash but I justified it that day. I really needed the interior of my car vacuumed so it was great they offered a basic package for $ 29.99 which included the light wax, vacuum service and hand dry.
The waiting area is huge and there’s plenty of chotchkies available for sale. Everything from car air freshners to my favorite, a tote that attaches to your passenger seat for trash. They also offer free coffee and other beverages as well.
I was impressed with their professionalism here and my looked fantastic inside and out when everything was completed. The best thing about my visit was it rained the next day, but the light wax that was added worked its magic and my car still looked clean for days after my initial visit. I definitely will return when in the area because it’s very close to my work and easily accessible. If you’re ever debating on paying about $ 30 for a decent car wash and interior vacuum job, you won’t be disappointed during your visit here. They definitely do a thorough job and your car will be clean for weeks!