LensCrafters

Raven i assumed the manager was very knowledgeable she took great care of my eye needs. Breanna was very very help she picked put my frames for me. Very pleasant experience. Oh yea the eye doctor was also and his staff

Dr. Fong was awesome! I came in concerned I had an eye infection and she really listened and conducted a thorough exam. She explained everything she was doing and was very reassuring. I left with clear instructions and a smile. The front room woman was also very friendly but I didn’t catch her name!

My only mission was to get out of there with new glasses this morning. Mission accomplished. I found frames I liked, and the people were helpful. More importantly though, I REALLY liked Dr. Warstadt, the doctor in the side office where you can get a prescription exam. $ 85 for the exam which seems reasonable, and most importantly my prescription is laser accurate, and Dr. Warstadt is EXTREMELY competent. I would thoroughly recommend this place just for him alone. Good job, LensCrafters.

Very pleased with the service I received at this location! Such helpful and friendly staff (thank your for your patience, Wex!) The store also had a very wide selection of frames to choose from, and they really do have your glasses ready the same day! I’ve never been to Lenscrafters before, but I will be a repeat customer of theirs for sure.

They slow, overpriced, and unreliable. I was looking for an upgrade, so after 12 years of using CostCo, I decided to try this company. They sold me prescription glasses that are way heavier and thicker for 50% higher price that I would have paid at CostCo, and I would have gotten my glasses earlier. Later on, they explain to me that they could sell me the same quality lenses as CostCo, and they quoted me a price the would have been almost twice of what I would have paid at their competitor. I had to chase after my orders, all well overdue, getting them up to 3 weeks after their promised delivery date. As a matter of fact, I am still waiting on one of the pair of glasses that I ordered. I would strongly advise to STAY AWAY FROM LensCrafters at that location.

I also left a review under Dr Warstadt’s name, but just in case: I visited the eye doctor here and had a great experience. Great as far as visiting a doctor, at least. Service was reasonably quick, the staff was really helpful, and Dr Healey was great. I was even sad when they said they didn’t need to see me for another year. If all doctors were this pleasant I might visit them more often!
That said, the selection of glasses on site was pretty subpar, to me. Everyone knows about Zenni and Coastal these days, so I can’t understand selling $ 300 DKNY frames. I’m stingy, though. I wanted a pair of glasses in an hour but they said they didn’t have the lenses I need in stock, AND I couldn’t find any glasses for under $ 150 anyway. My eyes were dilated so maybe I just couldn’t read… ha. Anyway, come for the doctor but order your glasses online like a normal person is the lesson here.

I made fun of my friend who told me this Lenscrafters was somehow better than the one down the street. The selection actually was bigger and the service was better as well.

I had a truly delightful experience at this location. Everybody from the front desk staff to the doctor and the really nice lady who helped me with glass fitting was friendly, professional and helpful. I am buying contact lenses after a long time, so I had a lot of questions and my doctor was really patient with me and went over all the queries and concerns that I had about the lenses of my choice (price and quality). I was really pressed for time and they were happy to work along with me and and I out of there in a giffy with not one but two brand new pair of trial contact lenses and will be going back there in less than an hour to get my brand new glasses. What I truly liked about them was that they listened to my needs and did not push me to buy or add anything superfluous or excessive with my order. My only qualm is their frame price (but it might be true for any lens crafter). I wanted to keep it within $ 150 and it was really difficult to find anything stylish within that budget. Finally found one from their clearance selection (which is pretty big) that I liked. I would highly recommend this store and will be back next year for another set of contact lenses and eye glasses.