K Spa & Nails

About two years ago, my husband purchased a gift certificate for me for Christmas and since I work… a lot… I wasn’t able to use it until June. Luckily I showed them my GC before they started into my «deluxe mani-​pedi» because Mimi said she would not honor it! HUH? She said that it expires after 6 months! WTF. And no apology– just a «It expired». I decided to leave and never go back. Fast forward to yesterday, Valentines Day. I needed a manicure because the salon that I now go to regularly was closed. I decided to give Spa K another try. Low and behold, Mimi (the manager) did my manicure. I decided to give her the benefit of the doubt. She was pretty cold. I mean, I don’t like to have long conversations but I do appreciate someone who doesn’t make me feel like I’m imposing on them. This is the first time that a manicure hurt. She dug into my cuticles and OUCH! they are still sore today. When I went to hand her a tip (20% on a $ 15 manicure) she said «put it there» and pointed to the table. So I started wondering if I was supposed to give her more than 20% because she seemed unmoved. Not saying that I expect a «thank you» — but it just seemed like she was really angry and not happy.
I won’t go back.

So, I stopped here while out running errands and noticed their «all natural products — healthier for you» sign. I found a parking spot nearby and paused to make a quick phone call from my car. While sitting and chatting, I glanced into my rear view window and noticed an asian man wearing jeans and a winter vest drop a small plastic bag of what appeared to be trash at the curb directly behind me and then I noticed that he proceeded to kick it into the storm drain! He then turned and walked quickly back into the Nail Spa. Needless to say I did not support this business and am now looking for the proper city authority to call as well.

This is now the place I go every time for eyebrow waxing. There is rarely ever a wait. A different technician has seen me every time, and they are all great!
I had one manicure here a while back, and it was great too! I don’t get manicures or pedicures often which is why I haven’t gone back for this service, not because it wasn’t a good experience.
The amenities are clean and I find the staff friendly and professional.

I’ve been coming here for years. The owner is great! Service is outstanding. And they always have the latest.

So I’ve been going here for a little over a year. The place is small but clean. They use Sanisoak in all the basins. The massage chairs are better than I’ve sat in at any other salon. The deluxe pedi is only $ 28 and the regular $ 18. They just started doing a special deluxe which comes with a hot stone massage for $ 35. The special deluxe is awesome! Well if I’m raving about this place so much, then why only 2 stars? Here it goes…
When I first started going there the tech I first got was Kathy. She was ok, nothing special. She did do a decent job so I kept seeing her. About two months of going and I find out she quit. So then I end up with Thi. She was pretty good but talked A LOT and you couldn’t understand a word she was saying so its an hour long pedicure where you can’t relax because she doesn’t stop talking to you. I kept going to Thi because she did an excellent job on my feet. Kept seeing Thi for about 6 months and then she quit. Luck of the draw and my new tech is Lisa. She’s awesome! Even better than Thi! Things start looking better! Lisa barely speaks to you at all which is nice sometimes, and if you feel like talking she can carry a conversation. So I go in on June 9^th and Lisa is on vacation. I end up with Mimi who is the owner of the salon. I start thinking, wow can’t get any better than this! WRONG!!! Can’t get any worse than this!!! Mimi kept cutting into the side of my nails all the way up to the cuticle and would not stop. You tell her what you want, she starts doing that for a minute then goes back to the torture and when you plead with her to stop, she calls you a big baby (ahem my toe was bleeding!) and then stops doing your pedicure and passes you off to her 16 year old daughter (I’m guessing on the age). So thanks to Mimi I have a lovely infection in both my big toes! It’s now the 22^nd and its still extremely painful, red, and swollen. Spent a $ 20 copay to go to my doctor and there’s nothing she can do. If it doesn’t get better in 2 weeks with soaking and bacitracin ointment then I’m supposed to go back so she can see if she can numb the toe and inject antibiotics into the site. Talk about an expensive pedicure! The other issue I have with them is the way they execute on designs. I usually get a design on the big toes. However with every person I’ve seen here, NONE of them are even ok on designs. Lisa is barely up to ok. No one ever gives you what you ask for in terms of design. I’ve even been bringing in pictures of the designs I want, they seem confident, say yes and then I have some weird crap on my feet. So once I ask for only a simple daisy in the middle of each big toe with nothing else. After a few minutes, I look down down and there’s all these weird lines and dots with colors. All I ask for was a daisy! Ugh I’m so dissatisfied! I’m not sure I’ll ever go back even to just go to Lisa. I may just start driving all the way back to Acworth from Tucker to see Linh at Elite Nail Spa. Elite is very expensive but it’s 5 star service every time.

The visit started off pleasantly because no one was in the salon, but as soon as another customer came in things got chaotic, they started rushing me, to the point that she cut my big toe, and three days later its still throbbing… I brought my own polish, and thankfully so, because the color selection is awful… polish was applied too thick and then they rushed me out as well because more people needed the pedicure chair so the nail polish was nicked and I need to fix it when I got home. Also the lady would not quit hassling me and other customers about additional services. So annoying, not relaxing at all! Will not go back again!

I’ve been going here for quite some time and no matter how much time has passed between visits they always remember me and exactly how I like the water temperature (hot please!!)
They always do such a great job, and are quick to remedy anything that I’m not happy about without making a big production out of it. The chairs are newer and oh so comfy.
I’ve only had one bad, bad experience here: a new nail tech who had a muscular disorder of some kind kept twitching. Not a good thing when they are using an electronic nail file, and yep, she slipped and filed off a good portion of skin. Hurt like heck!
I jumped up and the owner was quick to replace her and do my nails herself. There wasn’t a discount given to me, but I was in shock and just didn’t think to ask. I’ve been back since and twitchy is no longer there. I’m not discriminating, its just that common sense should prevail when someone in this condition is holding an instrument that could hurt a customer is asking for a job.
They have a loyalty card program where you get a discount off your next mani when all the cards have been stamped. That’s nice too.

I’ve been there twice during the weekend and there was no wait which was nice!
The salon has really nice, new massage chairs and great prices — $ 18 for a pedi, $ 10 for a mani, $ 26 for both and $ 7 for brow wax.
Jenny did a great job on my eyebrow wax and Van did my pedicure and was very thorough! Will definitely be returning!
One thing to watch out for though– they will ask if you want your calluses scrubbed and if you say yes, they charge more $.

ManiPedi $ 26 ($ 4 for salt). Clean tidy place. They hurt my left toe, feet polish was too thick to dry and it smudged. Hand polish lasted only two days before chipping bad.
I did go back to have ‘em repaired and got Mimi (manager) and she repaired my hands for free. I didn’t mention the toes. I think they do poor cuticle work. I will not go back.