J Miles Salon

Stylist uses the best products for maintaining or creating healthy hair. Chooses nondamaging procedures over short-​term, damaging techniques for managing hair. Go here to maintain good hair health or to create it. Your hair will be happy Also, offers advice on how to care for your own hair in-​person and through e-​mailed newsletters. Cozy, cool vibe without being pretentious Very professional

I bought a mani-​pedi deal on Groupon and was very excited to try a new place. When I called and tried to book an appointment, they set me up for one a month after I originally asked for it. I had to cancel but immediately reset my appointment (again, they had no openings until weeks after I wanted it).
The day finally came and I called to let them know I was in route for my appointment and they told me I was 30 minutes late. I checked the automated email confirmation and I was NOT 30 minutes late. Nevertheless, the manicurist proceeded to tell me specifically to press the redeem button on my Groupon app so that she could write down the confirmation number under the bar code. This seemed silly to me because once you press the button, it assumes you’ve already gotten your service, which, obviously, I didn’t. Once I told her it’s marked as redeemed, she told me there was nothing she could do and I couldn’t come in for the service at that point. I was completely annoyed, as I had waited weeks for the appointment and then the day of was lied to about my appointment time and was told to redeem a service I never had done!
Needless to say, I got my money back and made sure my friends who were considering going knew to take there business elsewhere.
I’m sure it’s probably a nice little salon, but the way they conduct business (at least on the mani-​pedi end of the business) is unprofessional and shady.

I went in for an offer on Twitter. I’d commented about trying the salon soon and the salon responded to my tweet and offered a free service. So, I tried it.
I went in a bit unsure because when it comes to my hair, I generally stick to places/​people that I have been referred to. And given that I was getting a free service, I wasn’t sure about how well it would be done (for the simple fact that I wasn’t paying full price). Walking in, the salon was clean, quiet, and very professional.
First off, the shampoo was great. I have no idea what she put in it (I was distracted by my issue of Jet magazine), but her shampooing technique and the smell was great. She used a masque on my hair, as well. I saw the results of the shampoo/​condition when my hair was being blown out. It was very soft and sleek– it didn’t seem weighed down by products in the least. (I’ll have to post an update if I have anything else to say about the after effects of the shampoo/​condition.)
I am a very easy client. I don’t care how it looks, how it’s parted, or if it has curls/​flips/​straight, whatever. As long as it looks good and is healthy and styled. I am easy to please. I told the stylist so and she played up my layers and curled the ends according to the layers in my hair.
Leaving the salon, my hair looked great, flowed well, and feels healthy. I plan to come back!