H&R Block

Horrible. Absolutely Horrible. They claim to know stuff but the truth is they don’t. Most of them seem to be just number cruncher’s. I was being asked to fill out the wrong form at first. I researched it on the IRS and pointed it out. It took about 30 minutes of convincing for me to show they were wrong and I (along with IRS) was right. I had to file taxes for multiple states and for each state I ended up telling them which figure should go where. At the end of it all I paid them over $ 300. I did all the research and digging around by myself and told them how my taxes needed to be filed. They knew absolutely nothing. The lady helping me was so terrible at her job that she was putting the federal returns in the state envelopes.
I would never recommend anyone going to H&R Block. I am never going back there myself.

My experience with Gaines was far less commendable. Hurried and distracted, he made a large error on my return. When I asked him what to do about it, he said that it was «Up to me, but the IRS probably won’t notice.» Up to me? I was astounded that an Enrolled Agent and Block preparer would (wink, wink) condone cheating on a customer’s taxes. I had to insist that he correct the return. The correction cost me 1,000 dollars, but at least I can say that I don’t cheat on my taxes.
This guy is incomprehensible.

I’ve had my taxes done here three years in a row and I have never been disappointed. If you go here, ask for Marvin Gaines. He has yearts of experience and is an «enrolled agent»…which means he has to participate in quite a bit of continuing education. He also teaches other agents that work for H&R Block if I remember correctly. I have had some somewhat complex tax situations the last few years and whatever question that I have had, Marvin has always had a clear and concise answer. I highly recommend this guy if you are looking for someone that will do a good job on your tax return.