Grace E Wu, DDS

OMG! Never will I go back. I have had two dentists since then tell me the crown Wu put on was BAD and does not fit proper. I called office and sent certified letter with other dentist statements and xrays asking for my money back and received NO reply. Please stay away from this Dentist!!!
I was having trouble with her filing on a perfectly good tooth above the crown trying to make the crown fit and the crown was wrong. It was the 2^nd time I had been back and it still was not right. I questioned it and she didn’t really have a reply.

The equipment was very dated and Dr. Wu is the opposite of personable. She spent about 3 minutes with me, checked only one side of my mouth and her dental hygienist did most of the evaluating, which is very different from what I’ve experienced in the past. Would not go again.

I am very please with the service that I receive at Radiant Smile. I’ve been a patient for 2 years. My hygienist is Anna and she is on point when it comes to my cleanings. Very knowledgeable. Dr. Wu is pleasant and has done a great job with my teeth thus far.

Do not give Dr. Wu any of your time and certainly do not trust her with your teeth. As some of the other reviews go, I had minimal dental issues prior to changing to her office. My husband and I will never go back. We should have done more research prior to choosing this office, but the location was great in reference to our apartment so we decided to give her a shot. Little did we know, I’d end up with a host of problems after only one visit.
To begin with, her bedside manner leaves you feeling like just another paycheck in her pocket. Very cold and little emotion, certainly not a welcoming environment on her part. The staff, however, was a bit better. We both saw her back in March, and he was given a clean bill of health. I was told the metal fillings I had (total of four) had to be replaced with porcelain, despite never having an issue with them nor ever having a toothache in my life. She simply said they don’t last long, so it was time to replace. I trusted her because I’m not a dentist; I never thought she may have underlying motives or be incompetent.
The next week I had all of them done at the same time. Everything seemed to go smoothly, and my only instructions were not to eat for two hours. No problem, I thought, I’m going home to go to bed because I had come from work. I didn’t eat anything until at least 5 – 6 hours post procedure, and it was soft food because my mouth was still tender. About a month later, I developed a horrible toothache in one of those teeth. Called to make an appointment as soon as the office opened the next morning, and a week later went in to see the root canal specialist. He clearly saw on the x-​ray that there was a patch of decay under the new filling. He acted quite disappointed when he found out Dr. Wu had placed the filling. The verdict was either pull the tooth or have a root canal done. I opted for the root canal because I’m young. However, I had just about maxed out my yearly deductible on the fillings. That was a huge expense I did not have the money for but I needed something done, I was miserable. I have yet to have the crown placed because I don’t want to give those idiots anymore of my hard earned money.
I spoke with the staff at my former dentist (who I only left due to being OTP, the same dentist I’ve had since childhood) who confirmed the fillings would eventually need to be replaced, but stated there’s no reason to do so unless the person is having problems or pain. Neither of which was the case for me. Also, three of the four fillings were in molars that are next to reach other so that area was quite vulnerable, yet she said it was fine to do them all at once. Again, she’s the pro so I listened.
Recently, I have felt something different, like a hole, in the fourth tooth that is separated from the other three. I had my husband take a look, and sure enough part of the filling has chipped off/​out. I followed the only directions given and I certainly haven’t been chewing on rocks or ice.
You better believe my husband and I are going to report this nonsense to the Better Business Bureau because something isn’t right with the way they do business. The worst part is they are still open so they are clearly screwing with other people too. I just can’t come up with any other explanation that she is either an awful practitioner or she’s a crook. I do know I never had major issues like this until I saw her and it only took a month after seeing her for the first time to begin.
Think twice before you go here, despite your reasons. Give your business to someone who cares and at least makes you feel like more than money in the bank.

DO NOT GO HERE! Broke a back tooth and needed a crown. Convinced me I needed a non-​necessary root canal… from another dentist who was not covered under my insurance… but was the «only one she referred patients» After the root canal, had the crown put on. Decided to check out other dental options… had two dentists and oral surgeons tell me that dr. Wu botched the crown and that it would need to be replaced. Both dentists told me that dr wu should replace it since she installed it incorrectly the first time. That was a no-​go. She would put another crown on to replace it, but not for free. Tried to get my X-​rays before and after the crown to give to my current dentist. Couldn’t get them. My dentist replaced the crown because it was so ill fitting it had allowed air to get underneath and caused a blood clot… which I would have never felt or known due to the unnecessary root canal.
All that aside. Had another filling fall out that she had done. And dr. Wu had the worst bedside manner I’ve ever seen on a health care professional.
If this review keeps even one person from getting endangered and duped by this crazy dentist then it’s a good thing.

DO NOT go to this office. I would give them 0 stars if possible. Not only was the dentist who performed my two root canals the most condescending and unsympathetic jerk I’ve ever met, the office manager completely botched my insurance payments and now I owe thousands to a debt collector. The only positive is that I had the same dental tech each time and she was very nice.

absolute waste of money and time — In the past Grace E Wu removed 4 metal fillings on my teeth and replaced them with white fillings. Within week one of them fell out — after 1 month second did the same — I went to different dentist and I was told that tooth needs to be replaced with crown due to excessive damage. It literally fell apart. Since I changed dentist, I don’t have such a problems.

I had a great experience. She came referred by a family member and I am very happy to have my next cleaning scheduled. I was tempted to leave five stars and very well will make that change after another similar experience.
The dental hygienist was very gentle and did a great job. I’m excited I didn’t have any work for the dentist to do, but appreciate her advise and style.
Give it a shot. My first solid dental experience in Atlanta. Unfortunately by no means my first ATL experience.

Quick summary: Do not go here, once people drill away at your tooth it never comes back – and here, even the filling leaves you soon after.
They will deceive you and try to coerce you into paying for things you don’t need and can’t afford.
I only decided that they were actively trying to screw people over when a friend asked for a dentist recc, I said not here, and she said this was the place she was ‘fleeing’ after her fillings fell out and they conned her into getting terrible crowns.
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Never go here and I am pretty sure this place is not closed. Must make that clear just so people know to avoid it.
I’ve never been a person who dislikes the dentist or paranoid or anything – but the experience I had here was awful. I went in for my second appt with them after they decided to drop the price on some things so I could afford fillings only to have them tell me I had oodles more and that they would at that point do the most pressing work.
Oh, yeah, they also tried to bully me into getting work I plainly could not afford. I made very little money and they wanted more than 10% of my yearly take-​home pay and acted like I was an ass for not going into deeper debt.
Don’t let them talk you into re-​doing any of your old fillings.
Firstly, the drilling they did made one of my molars outrageously sharp, but most importantly, AFTER I had work done here I HAD TERRIBLE TOOTH PAIN. I had never had tooth pain before in my life. I went back after a month hoping it would go away and they just said it was another cavity. I thought that a cavity that was that close to hurting would be on the top of the list of things they would do. But no.
So, I get a new job with awesome, no copay dental under some of the best dentists in the country and rush there because of the pain I’ve been dealing with when flossing and biting.
TWO of my fillings are broken and half of the ‘cavities’ she wanted me to go into debt for are not even quite cavities yet and I should just watch them. They have most likely been broken since I got the work done. One was one she supposedly did and the other was on the tooth I had complained about that was adjacent yo where they did all the work.

DO NOT go to this office. Terrible customer service and extremely rude. After being told that my insurance company would cover all of the expenses for my visit, they sent me a bill for $ 300. The office manager never calls back and lies about what she has done to resolve the issue. They cancel appointments last minute (via text message) and the doctor does not have a good bed side manner. Horrible experience!

I went here one week before moving away from Atlanta. After explaining my situation, they rushed me in for drilling and fillings. Too much work in such a small amount of time. I was swollen for 5 days. By the time I made it to my destination, all three of my fillings had fallen out, leaving nerves exposed. I wasn’t in pain before but I definitely was after.

I’ve been to this dentist twice now and both times had a terrible experience. The first time I had a dental emergency, called several dentists, and chose this location since they were the only ones able to see me on such short notice. (I’m new in town and so did not have a regular dentist) I was told if I got there by two they could see me. I left work early, got there at fifteen til, and spent the next ten minutes trying to find parking. Finally I parked down the street on Virginia ave, since parking in the lot was impossible. I arrived at five til, filled out paperwork, and sat. I waited for two hours before I was seen. There was apparently a dental emergency earlier that morning that pushed back all her appointments; I was rather confused why they told me they could fit me in of they were already behind on schedule. Once I was seen by a nurse, she took an X-​ray and then told me they couldn’t fix my tooth that day; I’d have to either go back and wait in the waiting room for the POSSIBILITY they could see me, or make an appointment. I opted for an appointment; the earliest they could see me was in two weeks. I went ahead and scheduled that appointment, although I didn’t want to wait two weeks to fix my broken tooth. When I came back, they called me the day of to change my appointment time because of ANOTHER dental emergency. This time I came in, and only had to wait about thirty minutes. They fixed my tooth relatively quickly, and I was on my way. The next day I was experiencing very intense pain in my tooth and jaw, and called them to see if they could take a look at it; they were extremely rude on the phone and I finally just went to a different dentist who fixed me right up!