Flax Dental

There is no better dentist than Dr. Flax. I have been a patient for over 25 years and never ceased to be amazed at the quality of work and level of personal service here.

Saw him «recommended» in a magazine-​thought wow now I have the best dentist in Atlanta. Little did I know this was totally self-​promotion not earned. Best advertising money could buy.
Went to him for what I believed was a bite issue. In constant pain the whole four months he bilked me out of approximately 4,000.00– wouldn’t fix the bite issue until I paid to have my teeth cleaned and diagnosed me with gum disease and had to have a costly antibiotic, with a set of x-​rays and teeth molds, «Had» to have a «bite retainer» and finally four months later and numerous visits to check– for what I have no idea-​a bite adjustment happened-​not one but two since he couldn’t get it right the first time-​and he charged me twice!!!
Never did get it right, the constant pain remained. I had asked several times if one bothersome tooth was ok and was constantly reassured that it was fine. Wrong! After going to another dentist, who removed the crown, serious decay was found underneath it. My whole problem had been that tooth-​not anything else.
Also, I had the sincere pleasure of being referred to as «being addicted to dentistry» by Dr.Flax. Really? What an asinine thing to say when someone is in constant pain and asking for your help and all you do is keep bilking their money and disrespecting them.
I left owing Dr. Flax a small balance from the second bite adjustment-​I was through with him and his treatment. I thought about it and felt that I would not be a good steward of my money paying him yet again for something he did not do.
This is my experience-​I would not recommend him to work on my dogs teeth.

I called to see how the 6 month process worked and that i was interested in getting started to straighten my son 12 yrs old and re-​straighten my daughter 19 yrs old teeth.(bad with retainer) The lady seemed irritated with my question and gave me a number to refer my son to since he is under 15 yrs old. She proceeded to hang up and i stopped her and said what about my daughter she is 19 yrs old and i wanted to get info on their 6 month process. She appeared irritated again and i could hear a slight huff in her voice before she said hold on and went to transfer me to someone else. Congrats on the booming business, clearly you are not impressed in anyway to obtain new customers.
(FOR THE RICH & FAMOUS ONLY!!)

Best dentist in Atlanta hands-​down and a wonderful person on top of that. Well trained and attentive staff practicing state-​of-​the-​art dentistry with old-​fashioned customer services. Highly recommended. This review is from a dentist-​phobe — if that helps. I know they’ve helped me enormously in getting and keeping my dental health. I’ve been a patient for years. I’ve had to visit a couple of other dental professionals over the years and they both looked in my mouth and said «wow. who did this work?» This is impressive, and also a little odd. But I could tell that they were truly impressed. Apparently Dr. Flax’s is a practice doing dental art for other dentists. But for me its the place that keeps me healthy and where I know I’m getting the best that I can get.

This was the last of 4 dentists I visited for «smile consultations». I had braces when I was in high school but was never really good about using my retainers so my teeth are only mostly straight. Since then, I’ve also had 2 professional bleachings (3 years apart) and more recently, a deep cleaning for gum issues that are starting to become a problem. My point is, my teeth look fine and no one would ever have anything bad to say about them, but they certainly aren’t Hollywood perfect either.
I’ve always been intrigued by veneers and the way they can improve a B– smile to an A++ smile so after thinking about them, and saving up, for the last 6 years or so (I had heard that veneers were approx $ 1k each), I finally decided this would be the year to start seriously considering getting veneers and Googled my way to 4 cosmetic dentists with fantastic reviews. NOTE: I automatically crossed off the Atlanta Center for Cosmetic Dentistry because I knew it would be insanely expensive simply because it’s a «name» everyone knows and thinks of first when it comes to veneers.
Below, I’m going to review THIS particular practice and link you to the other dentists so I can keep these reviews as relevant as possible. Also, keep in mind that I’m reviewing these practices for COSMETIC dentistry only. If I were to guess, all 4 of these would be great choices for general dentistry.
Dentist #1: Dr. Boulden (
)
+ spent 90% of my appointment talking to the Dr.
+ tried to «up-​sell» me on a new perio-​tray technology for my gum issues
— $ 1700 per veneer
Dentist #2: Dr. Giesler (
)
+ spent 85% of my appointment talking to the Dr.
+ quoted me $ 1500 total for bleaching & bonding to achieve the look I wanted without veneers
+ $ 1500 per veneer if I really want to go that route
Dentist #3: Dr. Patel (
)
— spent 50% of my appointment talking to the Dr.
— he said the perio-​tray (as suggested by Dr. Boulden) is a gimmick & that bonding (as suggested by Dr. Giesler) is not a good option for me.
— $ 2000 per veneer
Dentist #4: Dr. Flax
+ Saw an endorsement for Dr. Flax in an issue of Sky Magazine while on one of my many business trips so he appears to be well recognized & respected in the cosmetic dentistry world. Of course, I knew this would equal $$$ but I scheduled a consult anyway to see what that amount would actually be.
— When I first called to schedule a «smile consultation», the lady started to explain that the whole process would entail 3 separate visits. When I asked if that’s the same smile consultation that’s listed as being complimentary on the website, she said, «Oh. No, that consult is just to see if you’re a good candidate for what you want to do but we won’t be able to provide you with any pricing or quotes. The cost for the 3 visits for us to fully evaluate your mouth and provide you with a quote is $ 360.» Umm, maybe this is just me but isn’t the whole point of a consultation to help me figure out how much money it would cost for you to get me the results I want? If I ALREADY knew that I wanted to get my teeth done here and was ready to shell out $ 360, I wouldn’t need a consultation. Also, notice how I’ve already gotten complimentary consults from 3 other dentists so what I’m asking for probably isn’t that unreasonable. Despite all this, I scheduled an appointment for the «complimentary» consult.
+ At 8PM the day before my appointment, Dr. Flax calls me on my cell just to say hello & see what he could do to make my visit more pleasant. This is a nice personal touch, but at the same time, it weirded me out a bit.
+ As soon as I was greeted in the waiting room by a lady in a suit and given a tour of the office, I knew this place would be the most expensive option out of the 4 places I’m considering. There’s no doubt that this practice is one of the most technologically advanced dental offices in Atlanta.
— Unlike all the other consults, there was no examination of my teeth or even pictures taken (guess that’ll happen with the $ 360 option), just alot of pointless small talk.
— Only 15% of my appointment was actually spent talking to the Dr.
— No quotes were given. I realize it’s hard to tell me EXACTLY how much I might spend, but can’t you even tell me how much ON AVERAGE you charge per veneer?
SUMMARY: Definitely a good doctor with plenty of happy patients. However, I felt like he was too busy to actually care as much about each individual as the other doctors I met. Also, given the technology they have set up in this office and their inability to give me a quote without me paying $ 360 upfront, I’m going to guess everything is super expensive here (with quality to match I’m assuming). I won’t hesitate to give them a call when I win the lottery and need dental work done.