District at Vinings

It’s like the wild west over there, the management company does not care how loud it is. I have called to complain about tenants with vehicles with no mufflers running around at all hours of the night (4:56 am right now, one just went through that woke me up) but not even the promised return phone call.
I am a neighbor to the property, I can’t imagine what it would be like to actually live there. Horrible.

I have lived in this complex for almost three years and I love it. Before Trinity Properties took over, there were quite a few issues with the property. Since they are still fairly new, there will be an initial adjustment for them and residents.
I know everyone has a different experience with their individual apartments; we all live in different buildings. For me, the office and maintenance staff are great. Will is one of the gentlemen here from the old company and he knows a lot of the current issues. Randy, Patrick and the rest of maintenance will always take care of you.
The office staff has shown just how much they care about the resident’s comfort. Everyone, including the manager, is friendly and approachable. They want to make this property feel like more than an apartment complex. Sure, I have had maintenance and neighbor issues too. I have found that being patient and giving the office time is the best method.
If you want to live here; give it a shot. If it is not for you, fine. I will tell you this: there is no better area to live ITP with a school like Teasley Elementary. Thanks for reading my review.

I never write reviews, but if I can keep someone from making a tremendous mistake… I will. DO NOT LIVE HERE! The management and staff are HORRENDOUS to deal with! They have a smart a$$ answer for everything. The pipes burst in my apartment and it took a long, miserable month to get it fixed. They flooded my apt twice. I never knew what was going on or who I’d come home to in my apt. One day I came home and my shower walls were missing. If I thought calling the better business burea would get them in trouble, I’d do it in a heartbeat. Save yourself the headache!

New management has made some changes such as noticing that the workout machines are broken and labeling them «out of order.» However, they have not attempted to replace them. Rather than notify residents that the pool is closed because they are waiting on the health inspector, they simply chain it shut. They only have landscaping visit sections that people complain about; my side of the complex was not mowed for 3 weeks. They still have not trimmed bushes that hang over sidewalks and the lakes are not cleaned — they are filthy and full of trash. Half of the fountains are off or working improperly; walking paths are being covered in vines and underbrush. The dog poop disposal trash cans are only emptied every few weeks and the baggies are rarely refilled, even though they like to say that they are a dog-​friendly complex — I definitively do not feel that they are meeting their end of the contract after paying a $ 400 pet fee. New residents have to pay pet rent, too. The larger front metal gate is left open at all hours (WHY am I paying for living in a gated community) for weeks on end and the new management has yet to even try to replace the drop bar on it. The new ownership/​leasing agency made a quick sale, planted a few trees and added a few rocks, and has the landscaping mow the grass in the entrance, and they’re done. When the office is called to discuss a complaint or make a request, office personnel is extremely patronizing and talks down to residents, saying things like «this is how it is done at all other complexes so that’s how we do and that’s the way it is.» Additional fees have been added without proper documentation or billing; gutters are filled with leaves, broken and spilling water. Potholes are not filled. Management does not maintain proper lighting — street lights go on and off all night so that pedestrians and dog walkers cannot see for safety. Laundry facilities are promoted but not maintained or supervised — there is always trash and the floors are filthy and have not been cleaned since I moved in 6 months ago.

The ONLY reason i gave 1 star is because of the location. This place is HORRIBLE. I moved in about a month and a half ago and I wanted to move out the second day I lived here. I would have too long of a post if I described every detail, but long story short DO NOT MOVE HERE. My apartment was «renovated» but the reality is, everything was done poorly, and it seems like they really just put a bandaid on a gunshot wound thinking that would make it better. The rent is entirely too high to live with roaches, my air has broken TWICE in one month, no hot water for a few days, half of the outlets and light fixtures in my apartment were not working for an entire WEEK and it only got f ixed because i constantly called and went to the office until they fixed it. DO YOURSELF A FAVOR AND STAY FAR AWAY. I will be breaking my lease as soon as I find a better place. They look good at face value but when you move in it will be a NIGHTMARE.

At first glance the complex is great! I am a resident here and I’ve had countless issues with management and the maintenance people. The newest management team Trinity Property Consultants are just as rude and inconsiderate as the previous management people. I put in a service request for a broken garbage disposal and a backed up dishwasher in December 2014 and they JUST came to fix it March 2015. I called just about every week about the issue. Meanwhile everything in my sink cabinets began to mold due to the garbage disposal leaking. I had to put towels all over my kitchen floor because the sink would just leak for no reason. And imagine washing dishes in a one sided sink. The most recent issue I had was the maintenance was them RANDOMLY tampering with my locks. I came home in the evening and I got in okay. I was home all evening and when I left for work the next day I could not lock the door. I had to take off work to wait on the office to open because I refused to leave my door unlocked. Once they opened they refused to give me an explanation as to why I was locked out of my home where I pay rent on time every month at. It’s RIDICULOUS. When I spoke to several People in the office they had nasty attitudes with me as if it was my fault that my locks were tampered with. Now I feel completely unsafe. I came home at 5 pm and my room mate came home around 7. I was in my house and the maintenance man could have knocked to do whatever he needed to do with my locks. They leave the gates open at the complex so any CREEEP could come on the grounds when ever they please. I never put in a derive request for anything since my sink was fixed so its very concerning that my house was pinpointed. It’s frightening that you can’t trust people who have access to your home and are suppose to be there to assist when there is a problem. These factors make it impossible to continue living here. I’ll be thankful when my lease is up. I often wonder why this place has been taken under new management 3 times since I moved here. I can kinda understand why!

Apartment complex with so much potential. Sadly, it’s ran by incompetent people. Front office is HORRIFIC at communication with residents. Never answers phones, slow with responding to messages (if ever), and does a poor guy of communicating issues such as online bill pay being disabled for the month, inspection date/​time, construction, etc.
Example: I travel often for work and had no idea online bill pay was down. Called and left numerous messages leading up to the payment due date that I was out of town, what can I do, can I bring it on the 4^th when I fly home, etc. No response, no understanding, no explanation. Just a blank stare, late fee, and a «we’re sorry but we can’t do anything. No, there is no current manager» from the office worker.
Exceptional relationship with residents? Nope. But hey, we’ll do our best to help you with that gas leak smell and intermittent water issues. Here are some half assed kitchen upgrades. lol
The units and complex itself is older but not bad. Location and price is the best part and you just have to hope you don’t deal with the office too much. If I sucked at my job half as much as they do, I’d be fired.

DONT DO IT!!! Run fast!!! Location is great but not worth the headache. No water at times, management is horrible, not helpful maintenace. Go read reviews on apartment ratings.

Good luck if you want your deposit back. I moved in March and it is now September. They don’t answer the phone half the time. Everyone I talk to tell me they will call me back but that never happens. Im so frustrated with the way they have handled me, I don’t know what else to do to get my deposit back.

I was supposed to move in here today I was told after giving a 300 deposit a 75 application fee and a 250 processing fee that my apartment would be ready today. I was also told the carpets would be replaced it would be painted from top to bottom and cleaned. After signing the lease they gave me a form to check the problems in the apartment. First of all none of those three things were done any apartment should at least do those three things. I went back to the office to tell them the place was not ready I took pictures and the leasing guy Marty was trying to be helpful the manager on the other hand could not care less I was told it was up to there discretion what was done in the apartments. Are you kidding me? That manager needs to be fired. He tried to just give me a pat on the head and send me on my way. Like I would just say ok and forget about it. So now I’m paying for an apartment I’m not living in. Listen to the reviews on the other sites. Move somewhere else. They look ok from the outside but look like a 29 a night motel on the inside.

Please be aware guys, if you see all the good reviews below it’s from the management themselves, read more for the right review as a customer.
Do not fall for the external appearance or beauty of this community, I made the same mistake too. The problems you face when you move here are 1) no hot water occasionally an the maintenance staff rudely responds to heat the water on stove. 2) water clog in bathrooms, they think this is mystery and never could fix it 3) poor door and window insulation; with this the living room gets unusually cold and electric bill shoot up, the management argues saying this is the worst winter an you should expect cold in your living room, and even the bills are normal for a 2 bedroom ($ 200)
4) roaches are your nosy neighbors, please close the doors all the time. 5) molds are common here to cause you cancer and other health issues. 6) on top of all these be prepared to hear train sounds at night a the tracks are very close.
I can go on and on and on…

Great place to live! Never have any issues with my apartment. Office staff is very helpful.