Department of Driver Services

As far as DMVs go, I prefer this one. 5 years ago I came around 8:30am Saturday and was in and out in less than 15 minutes. Today I thought I’d come at 7:30. That was a mistake. I learned at this location people show up at opening and then just trickle in the rest of the day. I was still out in 40 min, which I realize is good in comparison. Next time I won’t be setting an alarm and I’ll just come in once the line has died down. Hopefully next time is no time soon!

So efficient it’s almost hard to believe! Great, kind people working there. I have been in and out in 15 minutes on two separate occasions.

I had read that this was the fastest DDS in Atlanta and they were not lying! I came here at 12:07PM and waited about 15 minutes for my number to be called, took the tests and was out of there by 12:45! I should also mention that the clerks were so kind and helpful! They were very sweet and patient with me being a first time driver. If you ever need to renew your license, apply for your license, or get an ID, come to this location. You’ll be ready to go in a jiffy!

They didn’t have a printer and I had to go back for a print out that they needed. Something you can easily google and print. You would think they have a printer for basic paper print outs…

Arrived here on a Thursday, before 8am, and the service was incredibly efficient, fast, and get this… friendly!
One of us was here for a drivers license renewal, the other of us was here for a new state ID. We were both in & out of here within 30 mins.
Social Security Card, past drivers license, or state ID, a piece of mail with current address, and either birth certificate, or US passport should suffice for everything here.

As far as DMVs go, the service at this location is actually not bad. They really try to implement different ways to make the process more efficient. I’ve never had to wait more than 20 minutes for my ticket to be called, and it’s never taken more than 5 minutes to handle my issues.
The building itself is more like a hovel and seems a little sketchy at first. There is free parking though and the surrounding area is never too traffic congested.

Not open on Mon.
Hours Tu-​Fri 730 – 630. Sat 730-​noon.
Cash or card accepted.
Simple rules. That you can actually find, along with ID required and forms accepted, online.
Wed, 8am, wait only long enough to do the form and go to the ladies.
Nice people (seriously).
If you don’t have your original birth certif or SS card, you still get that temp paper license — and 120 days to return with originals — or a copy of your birth certificate, which will be accepted if you are born in GA. And they actually volunteer this information.
Best DMV ever.

Terrible.
I came on a Wednesday since they’re closed on Mondays and according to their website, Tuesday is their busiest day. When I got there, I met a friend of mine leaving and she said that she was completely finished within twenty minutes. Perfect!
When I got inside, a gentleman took my documents looked them over and gave me both a form and a number. I filled everything out and waited to be called. I sat for maybe thirty mins and nothing. In fact, it seemed they had skipped over my number completely so I returned to the gentleman and asked what was up. He said, «no, you’re fine, your number hasn’t been called yet». So, I sat back down and waited some more, probably another thirty minutes – still nothing. So, I got up and asked a different employee who told me the same thing the guy had said and then breezed right by me. Okkk
A few minutes later she came back over to where I was sitting and asked to see my number again. Then she said, «oh yeahhhhh, you missed your number!!!» I started to explain that no, I most certainly did NOT miss my number. I was paying close attention to the numbers being called, but instead I decided to just smile and apologize.
She set me up on a computer so I could take the road signs test. I passed with flying colors and then went back up to her window. «You done taking that test already?» She yelled.
«Yes». I said, somewhat confused.
«Well, Did ya take both parts?»
**in my mind I said, «no you didn’t tell me there were two parts”**
But in reality, I just ran back to the computer and finished. Afterwards, she took my picture, scanned my documents and gave me my temporary license. She said I’d have the actual card within ten days. With that, finally, after an hour and a half, I was able to leave.
These people were completely slow and unprofessional. I wish none of us had to go there but I realize it’s a necessary evil.

if it weren’t for helpful Unilocalers uploading pictures of this place, I would have totally missed it. I felt like I was pulling into the parking lot of some minimum security prison. all that was missing was a tall fence and some barbed wire around the double-​wide goodness of this establishment.
i didn’t have too much to do when i got there because i had opted to do my paperwork online before i came. just like any DMV, you get a number when you walk in. then, you sit and wait (and, in some cases, wait… and wait… and wait.) all told, i think my wait was somewhere between 30 and 45 minutes at 9:15am on a Wednesday.
the person who processed my request for a transfer license was fast and efficient but pleasant, which is pretty atypical at the DMV. i think it took me about 5 – 10 minutes to take my picture, have my documents copied, do a quick «vision test,» and pay.
i still love the Philly DMV more though bc:
(1) they have a more streamlined process that gets people in and out much more quickly.
(2) they give you a REAL (as in laminated) copy of your license before you leave. here, you have to wait for the laminated copy to be mailed to you at your home address.
(3) the customer service reps let you take a look at your photo and retake the picture if you don’t like what you see. thank goodness, my usual state of «hot mess» did not come across in the photo — otherwise, i would have had an embarrassing 5 years ahead of me each time i’d have to show my license.
nb: the parking lot is FREE for people with business at the DMV. they take all sorts of payment, which is great. JUST MAKE SURE YOU HAVE ALL THE DOCUMENTS THEY REQUEST!

In and out within 40min. This is definitely the anomaly when it comes to government. Fast, courteous, and friendly way to go for the busiest DDS in the Atlanta area.

Easy experience. Polite teller. Not bad for government work.
I went on a Friday at 10 AM to do an out-​of-​state transfer, and the wait was about 10 minutes.
The trick is to do your research ahead of time about:
What to bring in.
When to go
The DDS (no, not a dentist) website has a handy feature showing you when wait-​times are best and worst. USE IT.

This is the best dmv I ever visit. In and out in 20 mins. Regina the agent was fast and cheerful ! Change how I think about dmv. Good job Georgia

I never thought I’d miss California DMV. Compared to Georgia it is the height of efficiency.
Apparently the only Department of Driver Services office in Atlanta is located in a run-​down trailer in a forlorn parking lot near Turner field. (Siri thinks it’s on the other side of the street and down two blocks.) As soon as I got out of the car, panhandlers approached. Nice.
But here’s the deal: you need more documents to get a GA drivers license than you do to get a passport. I now have to go back with proof that my social security number is my social security number. My social security card is in a safety deposit box in a bank. They’ll take my last W-​2. «You can go home and come back with your W-​2. We’re open to 6:30.»
The staffer, bless her heart as they say in Georgia as a preamble to trashing someone, was only doing her job. She claimed every state would soon adopt these rules, that it is a federal requirement,
Here’s a suggestion: why don’t we move to a national identity card like every other nation in the world?

I’m not sure if I should be embarrassed about reviewing the DMV lol.
I came on a Thursday afternoon to change my state license over from CA to GA. Let me preface the rest of this review by expressing how much it tore me up inside to have them pry my beautiful California L’s out of my reluctant hands, never to be seen again!
Anyway, just know that if you reference their site and do what YOU’RE supposed to do, this process is ridiculously fast and easy.
They check your documents at the front desk, and if you don’t have your shit together you’re NOT getting a number.
From the time I checked in to the time I got my temporary license, it was 25 minutes flat. I kid you not! The employees were SO nice, too. The lady that assisted me even let me say goodbye to my old license (kidding, but only if you think that’s weird lol).

I understand everyone has different experiences at the DMV, mostly bad, but I went in 10 min after they opened to get my motorcycle license and was impressed. Plenty parking, easy to get there, yeah it looks like a double-​wide but everyone was professional and everything moved really quickly! I had about 20 – 30 people ahead of me and was in and out of there in less than 20 minutes. Special mention to the woman who processed my license, Sharonda Clark (I made a point to remember) was aces! Nice, speedy and professional! I’ve been to this DMV twice now and have been pleasantly surprised both times. The first time was considerably busier but they still moved quite efficiently for what they had to deal with.

CHECK THE BRAVES SCHEDULE BEFORE COMING HERE – until they move to Cobb County, anyway. You do not want to be driving around trying to find this trailer with no signage while the traffic cops are yelling at you to get to the Orange lot or whatever. They don’t care if you aren’t going to the game and are just trying to find the DMV trailer. They won’t help you find it, and they will berate you for not magically knowing how to go to the DMV and navigate Braves traffic at the same time.
But once you make it through the police gauntlet, this DMV office is actually pretty efficient. After you clear the weird line at the front door, the whole process goes fairly quickly. The people working there were all nice and seemed like they were sincerely trying to help people get what they needed so they could get on with their day. I was in and out in about 45 minutes for my license renewal.

Umm… yeah, so I came here to update my address after a failed try at the Marietta location. It was probably around 2:30 PM when I got to the parking lot and approximately 2:50 PM by the time I found a parking space. It’s not that the lot is very big. There just wasn’t anyone leaving. At one point I double parked to go inside and get a ticket. That was a waste of time because the line to get a ticket was wrapped around the corner.
I finally found parking just to find out that the trailer had been cleared out because someone in line threatened to shoot a DDS employee. Apparently they caught him by the time I walked up because when I stepped inside they were back to business. You’d think the line would be shorter, but it wasn’t a big jump (mostly just the white people ran).
Fortunately, I brought all of the required documents on this trip so next time I need to change my address or renew my license I can do it online. Yup, I’m SECURE! Take that, TSA. :)

You know, the idea that dreams go to die at the DMV might be a thing of the past. There is hope for us yet, ladies and gentlemen, and I want to say that it’s all possible starting here.
The fact that the staff came outside, met all of the weary needers-​of-​things, handed out clipboards and pens with appropriate forms, and were actually NICE, was a great sign. I couldn’t believe my eyes. They actually said «Good morning, sir. How can we help you today?» I almost had an aneurism.
Inside, they were just as nice. Fun, bubbly, and overtly helpful. They made it a really quick and less painful operation than it had to be for sure. For that, I am very thankful.
The only Debbie Downer thing I can say is the way they tend to form the line. It’s so counterintuitive and doesn’t exactly have rhyme or reason. It was odd telling later arrivals where the line started. Prepare for dirty looks!
ID/​license acquired. I’m going on break, dudes.

Really? A 4 star experience at a DMV? You’re darn right!
We arrived before the office opened, and there was a significant line of people waiting outside. Once the doors opened, staff members began handing out clipboards, pens and forms to those in line to expedite the process. They were super helpful, especially since the Mr and I were sharing proof of residency documents.
Once inside, we waited in a long, but quickly moving queue. Received our numbers and sat in the spacious waiting area.
A few things I noticed:
— Space is brightly lit and clean
— As opposed to my most recent North Carolina license experience, your photo is taken at the service counter. Much faster.
— They accept credit/​debit cards, whereas NC DMV only accepts cash or (maybe) check
— All the staff members we encountered were friendly, enthusiastic and adept at their work. Nothing took an inordinate amount of time.
Fortunately, though, I opted for the 8-​year license length. Hope I don’t have to come back here for a long time. But whenever I do, I look forward to an incredibly positive experience.

Before you leave home, double, TRIPLE check you have everything you need.
I arrived at 12pm on a Thursday, despite the fact that the DDS website showed that average wait times for a Thursday are 40 mins or more (cool feature!). Thursday was the only day I could go, so I was prepared to wait.
The «entrance» door leads you smack into the long line of people. You literally open the door and run into people. If they are nice, they’ll point you to the end of the line. If they’re not, you’ll have to stand there for a few bewildered seconds and get dirty looks from everyone because they think you are trying to skip the line.
So I get there, the line is long. I find the end and wait. 45 minutes later I’m 2 people to the front of the line, when I’m looking at a sign on the wall and realize… I don’t have all the documents I need. The funny thing is that the whole point of that first line is to make sure you DO have all your documents. It just takes 45 mins to find out. Many, many people were missing items: young, new drivers were missing certifications about school attendance, people trying to renew their license were missing something showing their SSN. So– take the extra time to figure out that you have everything you need.
I come back around 1:45ish and the line is much shorter. I made it through the first line in about 10 minutes, filled out my paperwork in about 5 minutes, and maybe 2 minutes after I finished my paperwork my number was called for processing. I was out by 2:30.
I’d give this location a B+ for functioning quickly, but a D– for layout and first-​tier staffing. This place is a trailer. No really. It’s a large trailer as if Georgia DDS is temporary. For as busy as this facility is, they could really use an upgrade to a real building. In this new building the «entrance» door shouldn’t lead you into the halfway point of the line. In both my experiences (same day, of course) the initial line was long and it just seemed like they really could use a few more employees… especially because on multiple occasions those front line employees got bogged down with «problem» customers.
But overall — visit was OK. Pretty much exactly what I expected.