Cake Cafe

Appears to be closed. The for lease sign was out front, parking lot empty. It was good while it lasted

Terrible Terrible Terrible! !!! I came in around Feb 4, 2014 and ordered 2 dozen cupcakes for my birthday Feb 10. One dozen was for my bday Feb 10 and the other dozen was for my friends bday on Feb 12. I paid for them and the manager kindly told me they would be ready by my birthday. I come for them on my birthday and she tells me they’re not made. I ask why. She goes to say the baker just didn’t make the batter last night so he didn’t make them. Huhn? Wth? I already paid for these and she assured me they would be ready. I told her it defeats the purpose because they’re not ready on my bday. I said ok you get another shot. They’re also for my friends bday on the 12^th. Will they be ready? Sure she said. Come back on the 12^th, they haven’t been made… she goes to tell me that the baker didn’t make any carrot cake batter so we can’t fill your order. And guess what! The baker is standing there doing nothing. You can’t make him do it? He works for you, how does he still have a job!!! Lady please give me my money back sheesh! That is no way to do business! Please stay away from here!!! They are not even a cheap imitation for cakes by coco! Just terrible! Please go anywhere else!

I dropped into this location b/​c I had a sweet tooth one day and I pass it all the time. I was greeted with a smile right off which is always a great thing. I wanted a cupcake but they said they only make them on certain days so i had to settle for a piece of cake but it was pretty tasty. They sell all types of sweets from flavored popcorn to cakes, brownies, etc. Give it a try if you are ever in the area

I am 50 years old and this was the most horrifying experience I have had with any business.
Unfortunately my experience with Cake Café was horrible, disappointing, mind boggling and utterly disgusting. I learned about Cake Café through their commercial. Since they are located in the South Dekalb Community, I decided to solicit their business to make a specialty cake for my son’s graduation celebration. I met with one of their staff members for a hour going over the logo and the designs on the cake. Prior to the event, I emailed the General Manager and asked her if all was okay and if they needed further clarity. As a customer I did EVERYTHING that I was suppose to do. I paid the required deposit and went back the day before the event as agreed and paid them the final balance. The day before the event I am standing in there business telling them how excited I am about the graduation and I can’t wait for my son to see the cake. Cake Café was to have delivered my cake to Gordon Biersch Restaurant on Sunday, May 18 at 11:00 a.m. When I arrived at the restaurant at 11:30 a.m., there was no cake and they never contacted me to say anything was wrong. Upon contacting them I was given two varying stories — they had an emergency evacuation and the cake decorator was in an accident at 4 a.m. Sunday morning. Even if she was in an accident on Sunday morning, the cake should have been completed before then. Nonetheless, I never got my Morehouse cake, but aside from that, I was shocked when the manager stated she would have to review my invoice before deciding whether to give me a refund. Now I am total disbelief! It’s not rocket science — I ordered and paid $ 347.75 for a cake that I didn’t get. Please tell me what she had to review. A day later, (after several emails and phone calls) the manager decided that I was indeed owed a refund, and proceeded to draft my account for an additional $ 347.75 versus refunding my money. Of course now Cake Café has impacted my finances in the amount of $ 695.50 and she, the manager could not understand why I was relentlessly calling her. What would seem like a simple business arrangement turned into an awful nightmare and may I repeat the obvious fact, I never got the cake I paid for and ordered.
In summary, this was a dreadful, terrible experience and I would never ever recommend this particular business to anyone and while they took on an arrogant, unprofessional attitude, at least I know the 40 guests I had in attendance at my event as well as the restaurant staff and managers know not to use Cake Café for their bakery needs.
I will also add that while in their location on the day before my event, I purchased 4 slices of cake (caramel, chocolate, strawberry and keylime). The only one worth even mentioning was the key lime and it wasn’t great — barely good.

I ordered a cake on April 1^st 2014 for my daughters 17^th birthday on the 4^th and I just knew the cake would be devine. I’ve had caramel cake from there before and it was delish so I didn’t question whether I’d be getting a good cake or not. So anyway, I was scheduled to pick up the cake at 12 noon and it wasn’t even ready. We were in the lobby area for 10 min before someone even gave a **** that we were there. I had to use the restroom and it was disgusting!!! The bathtub was filled with what looked like feces and urine of some kind. I could not believe my eyes! This establishment has gotten much exposure through the media and you’d think they’d be much cleaner. Very nasty and disgusted with the customer service. I wish I hadn’t prepaid but this was definitely a learning experience. The suppose to be strawberry swirl cake was gross and it didn’t even taste like strawberries. The icing tasted like colored whipped butter & sugat. Anyway, we trashed it and purchased a cake from Café Aroma in Suwanee. Now their cake was AWESOME! Loved it
Café Aromas Bakery Café
1064 Old Peachtree Rd NW,
Lawrenceville, GA
CAKE CAFE needs to make some changes. They should not even be open… Smdh

Cake and popcorn are great! My favorites are the key lime and the cheese popcorn. Service is not so great. Lots of waiting unless you are getting something already packaged. Took almost 30 mins to ice 12 cupcakes. My advice would be to phone ahead but you will probably want to add to your order once you get there and smell the goodies baking in there!

The customer service wasn’t great on my last visit but the caramel cake is good. I avoid the red velvet, I had it once, it tastes better from Publix. The slices are pretty large. Some are the traditional layered slices while others are shaped somewhat like a small brick. One slice is $ 4. You don’t dine in at the Candler rd. location, but you can at the Buckhead «popcorn and cake» location. They don’t like you to take pictures inside so you can just sneak photos… welcome to the new age in technology. There’s a lot of places to compare cake to in Atlanta. I give this place a 2.5−3.

I come here, and keep coming back, for the cake (the caramel cake, in particular). It is VERY good, and tastes like home-​made. The issue for me is the service. I know it’s a small business, run by the owner, but the service just needs some improvement. I placed an order over the phone and could barely hear because there was music/​noise in the background. I had to repeat myself several times. They asked for name, address, phone, email, which seemed excessive. Also, almost every time I go there I have to wait. The person helping customers seems very polite, just overwhelmed and I hate waiting 10 — 15 minutes to pick up a cake.

I picked up a slice of carmel cake and after on bite i was sold, hands down best Carmel cake i have ever tasted.

I love cake and Im not a big fan of popcorn. That is until I went to Cake Café. They changed my whole outlook on Popcorn they have over 300 flavors ranging from Lemon pepper to Cranberry. Yes Cranberry and its delicious not only is the staff nice. They made me feel like I was in my Grandma’s kitchen. The cake is soft and buttery and the cobbler was made in heaven (it just had to be). I would recommend this place to anyone! Tell em Erik sent you and watch the smile and samples come from everywhere!

I’ve had the opportunity to visit Cake Café Atlanta twice, and I have left with mixed feelings each time. Yesterday, the baby and I went and returned home slightly disappointed.
Pros:
Excellent and very friendly customer service
Cozy, clean store
Menu boasts a variety of goodies, including popcorn and chocolate-​covered pretzels, haystacks in addition to cobblers and cakes.
Offers huge slabs of cake for reasonable prices (definitely more for your money than the over-​frosted, overpriced Gigi’s cupcake)
Often samples are available
Cons:
Parking can be a nightmare
Small store means close quarters
Not all cakes on the menu are available everyday– I’m a german chocolate fan, but it hasn’t been available either time I’ve been there.
Often cakes are a little «dry». I am a caramel cake fanatic, and during my first visit, the caramel cake was slamming. Yesterday, it was dry and cornbread-​ish, as was the lemon poundcake slice that baby ordered. Not as memorable as Cakes by Coco-​which is consistently slamming!
Cookies are on the menu, but I’ve never seen them.
The popcorn isn’t on the same level as Topsy’s, Garrett’s or Popcorn Haven, but it’s not the worst.
I definitely will return and try other flavors of cakes.

Their cake is delicious! The hummingbird is my favorite!!!
Unfortunately, their customer service isn’t the best. If your’e placing an order intended to be ready at a certain time, get it well before it’s needed. I ended up having to come back several hours after my order was supposed to be ready, and didn’t receive much except several conflicting excuses and a dry apology. Although the owner’s assistant is a very pleasant woman, the owner has a bit of an attitude, which is so unfortunate because I have a difficult time supporting establishments with poor customer service.

In a word… CRIMINAL! It would be a crime how the cakes, candies, and popcorn at Cake Café Atlanta would ruin my already «fluffy figure» if I lived in Atlanta. Yes, I have indeed been saved and spared additional weight gain as a matter of logistics! Hallelujah!
I discovered this sinful sugar haven thanks to Scoutmob, my fav coupon app (better than Groupon and Living Social thanks to no advanced coupon purchase being required). When I arrived, I was in no way put off by the jam-​packed parking lot. Upon entering, despite the crowd, I was immediately acknowledged and asked what I would like to order. My indecisiveness was quickly rewarded with a cake sampler of strawberry, caramel, key lime, and red velvet. I was also graced with a sample of yellow cheddar & caramel Chicago mix popcorn.
Let’s start with the popcorn… it was divine and probably the best I’ve ever tasted! I am a native northerner and it was unquestionably better to me than Garrett’s! The yellow cheddar was very cheesy, but not overpowering or too salty. The caramel had just the right amount of kettle sweetness and was perfect! And note, they have 110 flavors to satisfy your popcorn craving and any desire to exercise poor judgment!
And now for the cake… it’s just THE TRUTH! My favorite from my 4-​pc sampler was the red velvet. Being a baker and purveyor all things delicious, I was very impressed with the smooth texture and crumb of the cake. I’d simply describe it as a chunk of pure red goodness, topped with a light and fluffy frosting that’s not of the traditional cream cheese variety for which most southern red velvets are known.
The cake case was lined with a vast variety of layer cake slices, «chunks» of cake, and slices of pound cake. Additionally, popcorn was popping while peach cobbler, apple cobbler, German chocolate cake, caramel cake, and red velvet cakes were coming fresh out of the oven. And last, but certainly not least, the candy case is filled with everything from chocolate dipped Oreos to white peach truffles… DELECTABLE!!!
By now, I think you get the picture! Customer service accolades to Ms. Sheila and Chiquita… you’re simply the best! Respect and compliments to the gracious owner, Audrey, who’s doing it big and sweet in Decatur. I enjoyed my stay, and will come back again to TASTE LOVE!

Worst cupcakes I’ve ever eaten. It was dry, tasteless, and the icing tasted grainy, like it came from a can. The cake was very dense and not fluffy at all. Couldn’t even finish my cupcake. Glad I didn’t get the online deal for 20 cupcakes. The cupcakes were tiny.

Cake wasn’t bad but service was terrible. They need a healthy serving of better customer service. Plus the box the cake came in looked used. Won’t be going back.

I discovered this place a few months ago through Groupon. Needless to say, I’ve become a fan. I’d be here everyday if it wasn’t so far from my house. So far I have tried the caramel cake, the strawberry cake, and the pineapple cream cake. The caramel is by far my favorite. You can tell its the real home made stuff. The other two were good as well. I’ve also had the caramel, white cheddar, and cheddar popcorn. Again, the caramel is my favorite. A MUST TRY. The white cheddar use to be a must try too, but lately they’ve changed the recipe or something and its too greasy and salty for me. They also sell cupcakes, brownies, Girl Scout cookies, and Jelly Belly products :-).
The location of the bakery leaves much to be desired. It is an old house turned into a business. Every, and I do mean every, time that I have been here it has been packed. There are a few high tables and chairs inside, but you wouldn’t want to sit and enjoy your goodies because its so crowded and small. Parking is free and located in the front and side of the café, but it can be hard to get in and out of the driveway. The staff here are all very friendly and even though they stay busy, they try to assist you as quickly as they can and they let you sample whatever you want before you buy.

I am a die hard fan of Piece of Cake and one other bakery in East Point. In my mind, these are the ONLY two places to order cake in Atlanta.
I decided to give Cake Café a chance because the business received great reviews, it is black owned and in the general area of my neighborhood. On the day of my visit, Friday afternoon, service was slow. One woman, I believe it was the owner, was attempting to assist everyone. I selected a slice of the key lime cake even though I was hesitant because Piece of Cake’s key lime version is like heaven. There were hundreds of slices stuffed into the display case and to be honest it didn’t look very appetizing.
I was very disappointed in the flavor of the cake. It didn’t taste very fresh. The icing is spread thinly only on the top and sides it didn’t appear to be a traditional layered cake slice. The icing also tasted like someone tried to fancy up a store bought mixture.

My main purpose for stopping by the Cake Café was to get a bag of popcorn-​its DA BOMB.
Get the Chicago Mix. It would be nice if you could sit down and relax in there. The cake display, the day I went, wasn’t completely full. I guess that was a sign of a good day of business or well… not such a good day.
Anyway I stopped in just for the popcorn. I’ve had it several times at the Green Room in Buckhead and figured since I was in the area near the café I would pick up a bag. I’ve also tried the peach cobbler at the Green Room… it was delicious. Extremely butter but delicious.
Maybe I’ll try some cake next time I’m in there. However… the popcorn is a big hit in my book.

There is nothing bad you can say about this place. I have been a walking billboard for Cake Café since October 2010. For a person who didn’t really like popcorn and hated caramel I was converted with one sample of the caramel popcorn/​cheddar popcorn mix. And don’t get me started on the cakes! Awesomeness! I have all my friends and family hooked. Can’t go to Decatur without stopping at Cake Café!

These cakes are so awesome. They baked a cake for a wedding I was in and I had to find out who makes them. I have been a fan ever since. I have tried every flavor and I must say they are all delicious with the exception of red velvet. It just didn’t have that authentic southern taste I am used to. Outstanding customer service. I can tell these people love what they do. They also have dairy free ice cream, popcorn, pies, and many other treats. You will not be disappointed.