Atlanta Gastroenterology Associates

The Doctors are great BUT their Billing office is on a major power trip. Tanitra will not respond to my questions as to why I’m getting bills from years ago that I never received. Their Collection Agency, Uptain Group screamed profanity at me. No answers from anyone, JUST GIVE US MONEY NOW!!!

The only reason I’m giving Atlanta Gastro 1 star is for the doctor I saw for my procedure. He was great, for the brief time I saw him at my initial appointment, before the anesthesia, and my follow up afterwards.
But the billing at AGA is just freakin’ awful! They use a company called Galen Advisors, and I swear there’s no one actually working there because if you try to call with questions no one answers. Also, even though my procedure was done in 2011 and paid in full I just got another bill in the mail yesterday — 18 months later — for several hundred dollars! Obviously I’m calling to dispute it since I have all of receipts, but geesh will anyone even answer?
I hear AGA has the best doctors in town, but my goodness y’all, fix your billing department to provide decent service to your patients!

DON’T WAST YOUR TIME! I admit, Getting an appointment was no problem, I got right in. The Doctor seemed thorough, and ordered several tests, blood work, ultrasounds, etc. SO, off i went. My blood work was done the same day, and I still don’t know what my results are (4 weeks later). My nurse failed to tell me to fast before my ultrasound, so I wasted my time, the ultrasound techs time, etc. so I had to go back (it’s been a week) and I still haven’t heard a damn thing. I’ve called about ½ dozen times, and left ½ dozen messages to follow up, and the nurse calls me back to tell me to call «tomorrow between 1−3pm», so I do, and I get the voice mail, This is going on day 4 now. I still don’t know what’ wrong with me (I feel great by the way) But still, a call with my test results would be nice. They have a very prompt billing department, I got my bill in no time. With that said, I will be taking my innards elsewhere.

I was recommended to Dr. Friedman by my pediatric gastroenterologist. I was sad when I turned 21 and could no longer see my ped’s guy but that’s just the way the cookie crumbles. I initially had an appointment with Dr. Friedman that had to be canceled and I was assigned to another doctor because Dr. Friedman was going to be out for an extended period of time. After meeting with the newly assigned doctor I decided to be done with this practice and go elsewhere. I went somewhere else about 3 times (I am picky about my gastro doc) but then ultimately went back to Dr. Friedman. I knew there was a reason my pediatric doctor referred me to him… he is the best.
Dr. Friedman is really easy to talk to, he listens and he takes his time. This practice has a ton of doctors and overall the office is totally chaotic, but when it’s time for my appointment I feel like I get the appropriate attention from the doctor. I do not like doctors who are not personable and prefer doctor’s who have a sense of humor which seems to be hard to come by. I will continue to see Dr. Friedman as long as he is practicing and as long as I’m in the Atlanta area. He is the best!
The one area of improvement for this practice is the staff in the office. The front desk ladies aren’t the most helpful and the schedulers can be rude depending on who you get when you call. I wish this practice was smaller because I think that is the main problem for this office — it’s size. Appointments take longer here than at other practices but I am willing to make that sacrifice to see a great doctor.