We were fortunate enough to have a technician from APL come to fix our dryer after struggling for nearly a week with a different company to even show up(we later discovered that technician did not actually replace our heating element, although we were charged $ 350 for it!) We were put on their schedule one evening, the APL technician arrived first thing the next morning, was very professional, and did a thorough job. He ended up needing an additional part, but my husband had to leave for work. He even came back later that evening(after hours) to finish the job at a time that was convenient for us. He explained things to us as he worked and after. He also let our dryer go through a cycle before he left to make sure no additional error codes showed up, something the previous company did not do. The rate was also cheaper. I cannot even tell you how frustrated we were with this previous company, and I so wish that we had called APL initially and saved ourselves the headache of dealing with unprofessional scammers. However, I am thankful that they were quick to respond and provided service that was beyond excellent. We are new to Atlanta(have only been here a year) and have had two awful experiences now with other appliance repair companies. We will ONLY be calling APL for all of our appliance repair needs from now on. I highly recommend this company!
Muamera D.
Tu valoración: 5 Lawrenceville, GA
My experience with APL was great, definitely a 5 star. Scheduling was very easy — The technician was very professional and was able to come the same day and on time to fix my dishwasher. He did a great job explaining to me what the problem was and gave me a very fair price! Great job! I will definitely call APL Services for all of my future appliance repairs.
Kim S.
Tu valoración: 1 Atlanta, GA
I called this company to fix my Bosch dishwasher. Their website shows they are certified and when I phoned, they said they were certified. When the technician came, he started taking apart the dishwasher and said I needed to replace the control panel. He said the part would take two weeks and made me pay half down. I had to tell him to put the dishwasher back together. The next morning there was a big puddle by the dishwasher. I had to turn the water off and get another repair company. This company y does not do warranty work. They also misdiagnosed the problem. The actual Bosch repairman replaced a valve, and now the dishwasher works perfectly.