Kimes Nursing and Rehab Center

This place embodies the stereotype of nightmarish nursing home facilities.
My paternal grandparents lived (and died) here back when it was still a family business. The care they received was very poor, probably a 2.5 star on this site. After their passing, Kimes changed hands and became a Medicare facility. We’d heard that they had greatly improved, and were pleased to hear that they offered a rehabilitation ward as well as a nursing home ward.
The only change that had occurred was a steep drop in quality. Dropping from the low level of quality they were maintaining already means they’ve hit rock bottom and started drilling.
My grandmother went into the rehabilitation ward after a period of hospitalization. She lived at Kimes for one week. During that time, the nurses:
— messed up her medications
— completely screwed up her medication schedule
— prepared the foods she was specifically NOT to eat
— failed to prepare her foods properly (pureed — my grandmother couldn’t swallow solid foods)
— promised to call in prescriptions for my grandmother then failed to do so
— failed to give my grandmother the physical therapy she was supposed to receive on a daily basis
— tried to keep her an extra week, despite the Medicare nurse’s recommendation to the contrary
All in one week. IN ONE WEEK.
Not to mention that the nurses never opened her window curtains for her during the day, despite repeated requests that they do so, and the light in her room was burned out and never fixed, despite multiple work orders requested, so she stayed in this dark, awful, cave-​like environment while trying to recover her strength.
When you have a loved one who is ill and needs care, the last thing you want is to feel like you have to be with them in the rehabilitation facility ²⁴⁄₇ to keep the nurses from killing her with either inattention or incompetence. I’m completely fed up with Kimes and wish from the bottom of my heart that they’d close down or fire everyone and hire a competent staff.
Don’t mess with people’s loved ones, Kimes. Care for them like they’re family. That’s what you’re SUPPOSED to do.