The UPS Store

First, my experience did involve a package not of normal sizing so I do understand my situation will be vastly different from most people. I just moved to the area and needed to ship a product I sold on eBay and found this place. Upon entering I was greeted with a very professional personality. I say professional because there was no excitement or enjoyment in the greeting, just an extremely formal greeting. This isn’t a bad thing but just something I wanted to make note of. When I showed them my item which needed to be boxed up, I was told immediately that they probably didn’t have anything that would work and sent me to another store that may have the box. Again, this isn’t necessarily a bad thing but it was a bit disappointing to have to drive 10 miles further out of my way just to get a box. So, I wouldn’t say my experience was bad just lackluster and inconvenient.

Awesome customer service! So helpful & friendly & it is so nice to find a shipping store open past 1 on a Saturday!

I’ve had a PO box at a UPS store for 9 years, and have always had good experiences. Today I went to ship a prepaid UPS package and the staff refused to put a simple piece of tape on the box to make it more secure. Keep in mind the box is only 6“x4“x3″.
This exact store has done this in the past (as recently as 1.5 months ago) as well as other stores, and this time they pointed to the retail rack and told me to buy a roll of packing tape. I will forego using a prepaid UPS label and pay out of pocket at FedEx instead. Do not expect customer service at this location.

Excellent customer service, you are greeted by such friendly store employees. Family friendly atmosphere!

This is the best UPS Store I’ve ever been to. I’m an internet retailer and just dropped off 8 large boxes with all prepaid shipping labels. In this case the store makes no money off this drop off. They sent an employee out who carried in boxes for me while the manager held the door. I never write reviews but this service was absolutely top notch. Best ever…