Fence Factory

I choose the Fence Factory, because I needed a sliding gate for my entrance to my property. I was contacted by a sales rep/​contractor that was very good at estimating and came back with a very costly gate. Still I hired them as wanting a good gate/​fence I felt that with a name like Fence Factory they knew what they were doing. The quality of work was way below the expectations and especially for the price they wanted. I ordered a regal gate (prison bars) and got a ghetto gate, that due to my issues and the lack of the 1^st crew knowing what they were doing the whole job was taken out and restarted. The second crew came and did a quality job, but left the cement pilings from the first job and covered them up. This was a disaster! If we had not be vigilant in checking on what they were doing, we would have had a chipped spray painted, located in the wrong place gate. We now have a very nice gate that the wind will shut, however, I wanted a 28 foot opening and they gave me a 27 foot. I do not want them back to fix or do anything else! I will not hire them again as you pay top dollar for a very low quality job. Caution if you do hire them for anything do your vigilance and inspect inspect inspect. I am very surprised that this company is in business, I will not be a return customer.

Fence Factory did a terrible job installing temporary fence on a house I’m remodeling. Nothing is straight and the gate won’t roll. When I called the manager in the Atascadero store he wasn’t interested in talking. I would use anyone other than fence factory.
Chad 805−801−4240

I just finished designing, building and installing a custom iron gate setup for my parents’ property. Robert at the Fence Factory was great at walking me through all the different parts, options, pricing and so forth. Pricing was very reasonable, but the know-​how was ever far more valuable.
Previously I visited a few big box stores that had a few odd iron fence pieces, but not that much in the way of selection or knowledge. From what I can tell, neither Lowes nor Home Depot dabbles much in iron fencing, despite doing several other things well.
At Fence Factory, they put in special orders on Mondays and they arrive Tuesday afternoon of that same week. We were able to order up gates that were not stocked items and grab them at 2pm the following day. Much of their vendor stock comes from southern California, so lead times aren’t too bad. Just make sure to order in advance so you won’t wait around for parts.
Overall, the project came together quite nicely. For the few decorative parts that Fence Factor didn’t stock, Paso Robles Welding and Steel filled in the gaps. If you’re doing an iron fence in this area, make sure to check out both stores, as both have items which doesn’t overlap the other.

The service reps helped me find EXACTLY what I needed. They also gave me tips on how to get the job done. They have a huge selection to choose from and were very friendly about answering all my questions, no matter how basic and detailed. The prices weren’t bad at all. I’m pleased and happy I came in.

I went to The Fence Factory about seven years ago when I was building a 4,000 sq. ft. custom house on an acre of land, and needed a lot of fencing. The guy at the counter told me they were closing in 10 minutes, and I needed to leave. It was 12:45 PM on a Saturday. Nothing like chasing a customer away who has money.
I love how The Fence Factory commericals portray (supposed) Home Depot employees as sloven idiots. The fact is, I got great service and MUCH BETTER PRICES at Home Depot. The people at Home Depot have always been friendly, helpful and informative. They are far more professional than the three people I have encountered at The Fence Factory on three different visits there.
I don’t know why I bothered to go back to their store today, but it was a big MISTAKE. I encountered a young man behind the counter that looked like he just crawled out from under a rock. In fact, I have seen better groomed and more polite people lying drunk on the sidewalk in San Francisco. He was rude and insulting. I will not go back there again.

This place is just what it says — Fences — They have the parts, the know how and the prices. Use them!