Vorillas Management

Do not move into 615 ½ Hudson. Vorillas Management consistently ignores emails and only occasionally answers the phone — there is no option to leave a voice mail. Over the past several months our hot water has not been working at least two dozen times — as it is again not working right now. We have had to go for almost an entire week with no hot water for showers and no way to properly clean dishes. I have no idea if they manage their other properties as badly but I would strongly urge you not to move into 615 ½ Hudson.

Yeah, I call the management office all the time.
I’m now having another issue about a broken hallway light on my floor in the building. It’s extremely dark and unsafe at night to walk into my apartment & it’s been out over a week. Seriously? «How many landlords does it take to screw in a lightbulb?».
*edit* Had to follow up every day to ask about status of broken light. One phone call resulted in the management office telling me «if it’s just a broken light, why don’t you fix it yourself?». ITS NOT OUR JOB, that’s why!

Repairs get done when you pay your rent people ! I’ve been a tenant of theirs for 12 years now and whenever I have an issue it gets taken care of !! Emergencies do happen that sometimes can’t be taken care of right away due to parts etc etc, but when they can do something about it they always have !! My toilet bowl died christmas eve and they fixed it on the 26^th. who was gonna come out then? it’s understandable that sometimes on holidays or weekends people cant get there ASAP.
It also helps if you behave like a human being on the phone and don’t use a curse word in every sentence! I wouldn’t want to help you if you’re down right rude and nasty either !!!

If there was negative stars they would get that (1 start is too much!!!) Helen Jeff and Eric claim to manage the building but these guys are beyond the worst, if you ever can get someone on the phone, they will make promises and not follow through ever. No hot water often, no repairs ever, heat comes and goes in winter, boiler breaks down constantly, smells of drugs in the halls, by constantly forcing people to move has jacked up rents to way above the value of this crappy place.
4321 Broadway please post your building address if they manage it so other will know what to avoid.
They basically destroyed my building since they took over not only though a total lack of maintenance and cleaning but they move drug dealing scum into the building without screening tenants and allow unsafe and illegal conditions to continue to deteriorate.

Do not get an apartment that these people manage! The building was great until they took it over, after which repairs just never got done! I had a hole in my wall and a leak from my bathroom ceiling for a good 4 months. Calling for them to fix it was useless, they never showed up to do the repairs!

Vorillas is the worst management company I have ever worked with in my entire life. They ripped a hole in my kitchen to repair a gas leak 18 months ago and have not fixed it yet. 2 weeks ago my bathroom ceiling began to flood and they have ignored my request for repairs. I am moving ASAP and I highly recommend people avoid working with Vorillas at all costs.