Quest Diagnostics

I haven’t had any issues as others have said. I’ve been to this location 3 or 4 times in the past 6 years.
Today when I went in I was the only one there, no one else in the waiting room. I had Asia and she kept my mind preoccupied while she drew my blood by having a conversation with me. Easy in and out.

Vanessa was awesome. I got to my appointment early. She had me in and out in five minutes, she was friendly, funny and professional. It was a very good experience and a great way to start my day. I wish every office had a Vanessa.

They try… that’s about as much as I can say for this office.
I needed to get blood work done, and couldn’t get an early appointment so I went as a walk in as soon as it opened, and there was no one there, even though there were no appointment slots open– plus side is that I didn’t have to wait for anyone else I suppose. I sat and waited for a few minutes while the phlebotomist got settled. I got called to the desk, signed in, they took my cards– the usual.
Then the girl asked if I could go sit in room one, I looked around and it was just a temporary wall thrown up with the sign that said room one. It was separate from the waiting room in the most minimal sense of the word. So I sat and the girl came and all the measures. I have to say taking the blood she was very reassuring, which was nice, but I also was not nervous.
Afterwards, when I got to work I noticed my arm was hurting a little more than it usually does and I checked the band-​aid and I was bleeding a lot more than usual too. I took the band-​aid off around lunchtime and noticed I have a huge hole in my arm along with a bruise. It’s not like I got shot, but now I look like a junkie who shot up for the first time. It’s enough to be discouraging from returning.

Long wait and they blew out my vein. I have uploaded a picture to show how bad it is. BEWARE!

Would not come here. Long wait despite having an appointment. All for a stupid work drug test. People are rude. Very unprofessional. And be prepared to wait. Also no parking in the area at all

I was there yesterday for blood testing. The wait was reasonable considering that they accept walk-​ins. Carmen was very pleasant and professional. She easily found a vein and there was minimal pinching. Quest should be proud to have Carmen as an employee.

Where do I start… unprofessional is a good start. An angry desk clerk with a name tagged reading CARMEN. LACKS PROFESSIONALISM. She has a lousy attitude and poor communication skills. When asking routine questions, her tone and response are overly aggressive. The actual phlebotomist was friendly and very helpful. If you MUST come here, make an appt.

Saturday receptionist is rude! She yells at people and is so mean to the sweet older European ladies that were waiting. One hour wait and lots of disgruntled patients.

Clean waiting area and the technician was efficient and pleasant. But the front desk woman was miserable to deal with. Slow, cranky, resentful. She made the whole experience much worse than it needed to be.

Reason to visit: drug screening by employer.
Experience: I did not like them even prior to visiting them in person. The telephone system was completely automated and does not give an option to speak to a live person. Therefore, appointment scheduling process is very time consuming and annoying. When I did go there the receptionist was leaving so the physician (I think) took my information and put me in the computer. It was weird of him asking me «You ready to go pee pee now?» since I’m a grown-​a$$ man. That’s how I ask my 2 year old nephew if he’s ready. Anyway, during the actual urination time he started thumping on the door after about a minute or so. I was barely done with anything. Then about a minute later he literally yells while thumping on the door and I quote…
Thick accented apron guy: «You get maximum four minutes, come out now.»
Me: «Can I at least wash my hands?» (the hand-​wash soap bottle was filled with water, btw).
Apron guy: «Let me see what you got.»
Then I zip up as quickly as I can and open the door. Needless to say, I would’ve spat on his face and leave the facility and never return if my employment wasn’t depended on it. However, I will post this review on as many sites as I can. Only wish I could find the dude’s name. In any case, he’s a skinny-​built, dark-​skin, glass wearing, and has a thick Mediterranean-​ish accent. Long story short, avoid them at all cost!

I come here weekly for routine lab est. If you can request Usha, she is great and virtually pain free. As for customer service it can be better as the lady who takes your information can be somewhat nasty. I come here because it’s convenient nothing else.

I came here after my doctor told me this is where I needed to go for blood work. I checked in and waited over an hour with no one saying anything to me. When it was my turn they told me that they didn’t take my insurance and that I should have known this. Really? It my fault that after the doctors office new what my insurance was, I should have known?

Thanks to budget cuts my doctors office no longer has a lab, so I am now forced to come here for all my lab work.
You have to make an appointment to have lab work done or you can come in as a walk in. This place is usually crowded with a mix of people with appointments and walk ins. People with appointments are given priority over walk ins. Which usually pisses off the people that are walk ins, but hey I guess that’s why your asked to make an appointment. With an appointment the wait time isn’t usually that long maybe 10 – 15 minutes.
They are a bit understand staff for the amount of people that comes in. The staff is nice and they work quick and efficiently.