Hanger

I would give them zero stars if possible. DO NOT shop here! Most of their clothes are cheaply made, and they do not stand by their merchandise. They have a 7 day return policy. The return policy is so short because they know the clothes in their store won’t last longer than that. I repeat DO NOT waste your money on the cheap crap in this store.

This review is being written from personal experience as well as experiences multiple coworkers of mine have had. The clothes here is the cheapest quality of clothing I have every purchased and for the quality you get it is actually pretty expensive. I have bought things from here where after one wear it would literally fall apart, buttons coming off, stitches opening up, bag handles breaking off. Very bad quality and terrible return policies. I would not recommend this store, rather go online and find the same stuff for cheaper if your gonna end up wearing it only one time.

Since this store opened its been my top store to shop in. Any event or function I have to go to I shop at hanger. There clothes are beautiful & unique and conveniently color coordinated perfectly. The sales people are so helpful and give you there honest opinions on your picks.

Poor Customer Service /​Unprofessional Communication Skills:
On ⁴⁄₁₉ I purchased a blouse ($ 78) from this store by ASKING WHAT IS THEIR RETURN POLICY while I was trying the item. The girl who helped me told me that I can return in 7 days for a refund and if I pass 7 days, I can get a full store credit.
As I was worried, the blouse didn’t work well for the occasion that I purchased it for. Therefore, yesterday 4/​21, I visited back this store for returning. When I got there, I was told that there is NO RETURN POLICY. And when I was politely trying explain this lady (assuming she is their manager) got extremely rude at me in an incredible level.
In a rudeness level that she was loud and trying to tell me that I made it up that I asked the person who helped me in my purchase.
I suggest, do not even waste a penny in this store. Horrible quality, and extremely rude establishment. I really regret that I even had to purchase something for a last minute occasion.

Bought pants here that ripped the second time I wore them. When my mom sewed them up she commented on how cheaply made it was hence the tear. It’s a cute shop and they occasionally have nice things but I won’t be buying anything anymore. Honestly I think the color coordinated displays are cuter than the actual clothing.

Hmmm, this place needs a little work. When they first opened a few years back, they had a good variety of going-​out clothes and casual trendy stuff at reasonable prices. The quality is certainly not great, but the prices are that you get what you pay for. The people that work here are friendly but sort of useless. I came on a weekday to browse and found a belt I was considering, and asked 3 people how much it is — and strangely, none of them got back to tell me — not sure if there was a language barrier. It was overall an odd experience, and while I was waiting for «someone» to find the price, I noticed that the belt itself (stretchy with a metal-​ish buckle) had a scary disclaimer that read «materials in this item have been deemed to cause cancer and birth defects by the state of California.» WTF?! At that time, I dropped it, and don’t plan to return.

I totally Love this store. they have the best clothes and always really fashion forward. Every time i am on Steinway i stop in to see if any news tops came in. They have the best tanks and Tees with the best sayings.
Also the sales girls are not only professional but they are very helpful and friendly. My shopping experience there has been great!
Now on to the Shoe part …
I have bought shoes from them before because they were reasonably priced and looked great plus lets fave it every other store on Steinway has ugly selections and cheap looking shoes except but this place.
But this is the 2^nd time I walk in to buy clothes and see shoes I really love and they are OVER PRICED. News flash same shoes you are selling for 98.00 in your store are on different shoe websites and all over IG for 59.99. Even with shipping they won’t amount to the price you guys have in your store.
If I walked away twice and I don’t only buy one pair I usually buy 2 or more there are other clients that are walking away as well.
Saturday alone you missed out on not only me buying shoes but my girlfriend too. That would have been a good sale for the store. You have a great small selection but I won’t over pay.
My suggestion is before you price your shoes do research and instead be reasonable.
I would have totally given you 5 stars but the shoe part kills it. Either way I love this store.

I love it here! Everything is organized by color and the place is neatly arranged. Prices are amazing and merchandise is not stuff that is at every other store.
Sorry, but someone’s story doesn’t add up here. At least keep the facts straight. From Xmas eve to Jan 8^th is 7 days? Oh ok.

Great bPlace One of the best new trendy boutiques on Steinway Street. Plenty of unique clothes, shoes and accessories for taste-​makers and risk-takers.Thank God, now I know where to go shopping before going out.

DONT SHOP HERE. THE WORST CUSTOMER SERVICE WITH THE WORST RETURN POLICY. NO MONEY BACK EVER AND 7 DAY EXCHANGE ONLY 7 DAYS NOT ONE DAY MORE.
I been coming here since they opened and I have to say that they are the worse business people you ever want to deal with. The owners are rude and don’t care about there customers. I spend hundreds of dollars a month all the workers know me. I purchased a bunch of stuff on Christmas Eve and didn’t try anything on cause I was in a rush. I went back on the 8^th and they wouldn’t return my stuff cause it was 1 day more then there return policy. Called the store to speak with the owner since she wasn’t there when I went in and the girl called her twice to ask if she can return my 2 shirts I was also buying other stuff and the owner was just RUDE. I explained that I was a good customer and shop there a lot and she clearly didn’t care. I have spoken to other people about them and they have the same feeling. I’m never shopping there again!!!

I live in Astoria and this is my favorite store to go when i need to go out and haven’t had the chance to shop. Youll find a lot of nice trendy and chic outfits.

Came here yesterday for the very first time.
I’m in loveeeeee.
Everything is coordinated well.
Its super chic and affordable.
Beats shopping at Forever 21 and H&M.
Staff is very helpful and knowledgeable!

One of the best new trendy boutiques on Steinway Street. Plenty of unique clothes, shoes and accessories for taste-​makers and risk-takers.Thank God, now I know where to go shopping before going out.