Edible Arrangements

My experience here was so terrible I actually felt obligated to register for a Unilocal account just to leave a review. Upon entering the store, I was greeted with silence. The worker did not even care to take her eyes off of her iPad to acknowledge who had entered. I decided to help myself and browse through a catalogue that I saw on the counter. After about 10 minutes of browsing I decided to ask the woman behind the counter if she worked there because at that point, due to her lack of interest, I honestly was unsure. She said she did and continued to play with her iPad as oppose to offer assistance. After asking if she could help, she said I can talk without approaching me or showing any form of interest. I had already decided that I was not going to purchase anything due to being treated with blatant disrespect and asked to speak with a manager. She said his name was Moe and he’d be in next week, all the while still playing with her iPad. I asked for her name and she said she doesn’t give her name. I can only describe her as a rather large female with glasses and shoulder length hair. I left completely unsatisfied and angry. I’ve made purchases at other Edible Arrangements without incident in the past, but given this horrible experience I don’t think I’ll be giving them any more business. If you’re thinking of making a purchase her, do yourself a favor, save yourself some stress and go to one of the many bakeries or florists instead.

Went today to pick up a small gift for someone. There was a person behind the counter just staring at their phone, after about 10 minutes we asked if she worked there and she said yes and continued starring at their phone. We asked for the manager, she said his name is moe and he won’t be there till next week and didn’t bother to try and help.
Terrible customer service, we went a few stores down and bought some pastries instead, greeted with a smile and service with a smile.

Worst experience ever, worst customer service, we ordered somthing for the mother day they delivered it next day, and when we said the event is gone, they said no money back, it’s scamming store

Spiffed up my arrangement after it got messed up in my trunk from a small car accident. Super attentive and sweet staff!

WORST experience ever!!! After placing the order I get a phone call from them that I HAVE TO SEND A PICTURE OF MY ID! AND A PICTURE OF MY CREDIT CARD!!! are they nuts? of course I would never send a picture of my credit card to anyone! And after telling them that I won’t do that they cancelled my order! Way to ruin someone’s Valentine’s Day! NEVER ORDER FROM THEM!!!

These folks were great. I ordered the day before Easter. They were very courteous, took the order and delivered a lovely edible arrangement within a few hours. My son lives in a three story walk up and had to be contacted to deliver which they did. He said the fruit was fresh, sweet, and delicious. He sent me a photo and the arrangement was as ordered. Thank you Edible Arrangements of Astoria!

I purchased an Edible Arrangement that was meant to be special turned out to be Horror. This store location is independently owned and between the customer service. And delivery man it was so unprofessional. Delivery was not successful and instead of attempting 2^nd time they pressure you to pick up. Speaking to the manager Didn’t resolve anything he pitched.
«It happens all the time» well Thanx a lot!!!
I will spread the Word!