Conway Store

i was going to shop a lot today for new clothes usually at conway i spend $ 60 and up i have been shopping at conway since i was a child with my mom, im a grown woman now. Before I even entered the store, the man in the front brown skin indian looking man would not let me in the store because i had a fruit drink in my hand. I think that is so not 21^st century and old rules. its 2014 people can have a starbucks drink in their hand and shop in upscale stores like in bergdorf goodman! how can a cheap store like conway not allow drinks that are covered with a lid its not like theyre going to fall and spill its not like i had kids im a grown adult i can shop and carry a juice in my hand it was 96 °F degrees today people are going be shopping in summer clothes and need a drink to cool down, does conway expect no one with water or drinks to even enter the store?! he basically lost me as a customer i will not return to shop here anymore. i couldve spent $ 60 today shopping for new summer clothes and because of a drink in my hand, that indian manager in the front lost the sale. Good job conway! nice way to treat your customers. nice way to lose business especially on a boring saturday.

if you want poorly made clothing that feels like sandpaper and smells like tuna fish this is the place for you. Racks upon racks of garbage clutter this huge space. They recently closed this location down-​selling off all of the crappy merchandise. A few weeks later a Grand Opening sign was proudly displayed. Curiously I went in to see what had changed-​nothing. They sold off the old crap and replaced it with the same old crap. I would rather wear trash bags than buy anything from this dump…

I went to Conway a few days ago to pick up some leggings. It was a week day and it had snowed so I was one of maybe 3 – 4 people in the clothing section at this time. I was standing in the middle aisle, looking at the table display of leggings when the security guard walked past me and pretty blatantly rubbed his hand on my ass (full palm). He did not apologize so I turned around to see if he had to squeeze by me but there was more than enough room.
The security guard is supposed to be at the door and there weren’t that many people there so there was no reason for him to walk by me. I was mortified and immediately left the store. I have seen this particular security guard stopping women often to talk to them as they enter or leave the store. Disgusting!
Long story short, they lost a customer.

I’m going to be completely honest with this review. By me giving them one star is me being nice. I use to come to Conway’s for socks and stock up on bathroom items like toothpaste, mouth wash etc. However this one day I walked in there and the manager (I assume) decided to follow me around the store and when I realized it, I told my friend «I don’t want anything» and I threw the wallet on the floor. So he came up to me and said «I don’t want you here, don’t come back here stealing» and he also asked to go in my bag and I said «NO» and then I said «Go ahead» So I emptied out my bag with my wallet, aleve aspirins, tampon and regular girlie lotions and spray etc and the manager looked stupid. I immediately became mortified and extremely embarrassed that I would be accused of stealing SMH so he threatened to call the police and I pulled out my phone and called the police myself and waited for them with my friends. The cops took forever and I became more upset. Remind you, I walked in Conways with a leather Michael Kors bag ($ 398) and I had a Tory Burch wallet, why would I steal a $ 5 wallet? So long story short, I made a complaint to consumer affairs and the better business bureau. I told them I don’t want to sue them, I don’t want any money, I just want them to respect their customers and don’t assume that every black person is stealing from them. I felt that he thought I was suspicious because I was black because he only did it to me and my two friends. Since then, I haven’t stepped foot in there again. I refuse to support an establishment like that.

Plenty of discounts can be found here, but the quality of clothing isn’t always the best. I guess the old saying goes you get what you pay for.
I honestly shop here for certain items. I found a really nice sweater so I brought it. I got home and tried the sweater on the seams of the sweater started to immediately come undone. Unfortunately I had tossed the receipt in the trash unknowingly. I called the store to explain what had happened. I was told by a sales associate there was nothing that could be done without the receipt. I wasn’t looking for money back all I wanted was to do an even exchange. The sweater still had the original tags on and all.
I decided to just take the lost instead of arguing. On the advice of a friend I decided to go to another Conway in the area. The one located on 48^th & Northern Blvd. I spoke with the store manager who had no problem giving me an even exchange.
Thank you to the staff at the 48^th & Northern Blvd store.

I shop at Conway knowing that it’s cheap and probably not going to last long. That’s fine.
But bad service? Not ok.
I went in the Saturday after Black Friday. I realize this «holiday» is extremely frustrating to retail workers and I understand that. I think of myself as a good customer.
I went in to look for christmas ornament hooks for the christmas tree. They had a few aisles of christmas stuff including TONS of ornaments but I didn’t see any. So I asked a woman if they had them. This is what I heard:
«I dunnodjrkld;afdsie over thereeee fjdlaierelsjfdsls» as she pointed to the christmas section and walked away. I asked to her back «I’m sorry. Did you say you have them or not?» To which she replied «I SAID I DON’T KNOW!!!»
Thanks for the help.
So I ask another guy who was re-​stocking the shelves. Maybe he could help.
I ask him and he replies, LAUGHING in my face «Hahaha, no we don’t sell that kind of stuff here.»
…
You don’t?
First of all, you are known for selling, like, everything. Also, you have hundreds of ornaments and other christmas decorations. Why wouldn’t you have them?
I had a few products in my hands to buy. After that moment, I immediately dropped them on whatever shelf was next to me and walk out.
I don’t stand for rude and bad service.

If you like cheap junk– this is the place for you. I have an affinity for a place that sells cheap basics in solid colors. I mix and match the heck out of that stuff. They have an excellent selection of (cheap!) colored jeans, tanks, tees, and dresses. Just beware that they will check your bags on the way out, there are not fitting rooms (so until you know your size in their jeans, you’re screwed!), and be prepare to run into some ghetto trash. So, you can deal with all of this for $ 4 tank tops and $ 13 colored pants, be my guest & rock on!

Great Items
Good prices but the ones that work there, wow
what attitudes!
I asked this one lady for help and she just rolled her eyes at me and told me to asked somebody else she was busy. Yeah laughing and joking with her friends.
I liked a lot of the stuff there but My GOD do something about the the people that work there. I asked this other lady and she just said «I’m closed Ms» Hey I can understand if the register is closed but try to be more calm about it.

I just got 6 great tees for $ 20. A+, Conway.
For such cheap stuff, these clothes are surprisingly cute! Lots of nice dresses. Love the tees I bought. Cute shoes and lingerie. And everything is so neat and so clean and so so fresh. Mmmm Conway. Delicious.