Badell’s Collision Inc

Excellent service. They are effective and efficient. ( Unilocal want me to say more. Why? I have said what I wanted to say.
Excellent service. They are effective and efficient. ( Unilocal want me to say more. Why? I have said what I wanted to say

I love these guys! I’ve had to use them 3 times in the past 7 years (unfortunately) and each time they have been great. They are an approved appraiser and repair facility for each of the insurance companies I have had over the years, which is excellent, and they are always fast and fair. They give honest estimates and realistic repair times, which in my experience is not always guaranteed with body shops.
The staff is courteous, quick, and always available during their business hours. The customer service here is as exemplary as the quality of their work, top notch. I’ll be bringing my cars here as long as I live in the Philly area and always recommend them to friends and acquaintances.

My dad took his car there because of the recent hail storm. His insurance company (nationwide insurance) told him that it is an approved body shop. This ended up being a huge mistake because they reported on the claim that the hood was going to be replaced but instead they tried to repair it. Still has imperfections. When my dad complained Skip just left and was very rude.
Avoid this place!

My boyfriend took his car to Badell’s after he was in a car accident, as the shop is approved by his insurance. However the shop never contacted him when they said they would, forcing him to call to get any information about the status of his car over the course of over two weeks. When he called the latest time man doing the repairs was put on the phone. He was rude, snappy and not at all helpful. Additionally, the shop informed him that because the car appeared to be totaled, a representative from the insurance company would come out to verify the status of the car on a certain date. Once again, the shop did not call, so my boyfriend called the insurance company, who informed him that they did not know why the shop had told him that as all of their agents were busy the dates that he was told they’d be coming. This has been an extremely frustrating process with terrible customer service.