Bob Evans

Went today with some friends for breakfast. The waitress was rude and unhelpful. She brought my friend the entirely wrong meal and then knocked some of the food onto the floor. She didn’t even apologize; just walked away. We didn’t see her again for about 10 minutes. She never fixed my friend’s order, just brought her more of what she knocked on the floor. My food was cold when it arrived but the waitress never came back so I couldn’t tell her. By the time she finally brought me a hot version of my meal, my friends were both finished eating and we were ready to leave. She only refilled our coffee once and it was after I called her over because we had been sitting with empty coffee cups for about 10 minutes. She was not apologetic at all and just rude when correcting the problem. Thankfully, the manager we spoke with was very kind and helpful and compensated part of our bill. The experience would have been much worse if we hadn’t spoken to her.

Sunday lunch and I went to try the broasted chicken. Had seen the TV commercials and just had to try. It was moist and delicious with a great crunchy batter. I want some more! Mashed potatoes and gravy along with green beans hit the spot as well. Great for a Sunday lunch.

Back in February we visited this Bob Evan’s location and were not impressed to say the least. I ordered the — and I quote, according to the menu, «World Famous Chicken and Noodles», uh yeh, world famous alright. My wife thought it sounded gross, but I thought it sounded pretty good — Mashed potatoes over a biscuit, with the chicken and noodles over the potatoes. The combination was not the issue. If this plate would have been made with high-​quality ingredients, it would have been very tasty. What I received was possibly the worst meal I have had in the last decade. The chicken and noodles were radioactive yellow (if there is such a thing). The noodles and sauce were sort of glowing… they were a weird very unnatural color that perplexed us very much. Upon gathering up the courage to taste this mess I discovered that they were room temperature — not even a little hot. The chicken consisted of square blocks of dry chicken, that once again was not hot, or even close. I really believe that these noodles were sitting in the bottom of a pan somewhere that the cook just slung on my plate. I ate a few bites — against my better judgment — and as a result, did not feel so good for the next few hours. Upon leaving we noticed that even though there was no one in the restaurant, at least five tables were full of dishes, and a table of employees had been sitting across from us the entire time socializing. I had a really good meal about one year ago at the Bob Evan’s in Bowling Green, and continue to give other Bob Evan’s a try based on that one good experience. Unfortunately, I’m certain that this experience at the Ashland location is the final nail in the coffin for my visits to this chain. Never again.

We really enjoyed our meal at Bob Evans in Ashland today. Amanda was our server and she was excellent considering we had a party of 7. We could tell she had a lot of experience and definitely deserves a managerial position. The quality of our food was good. We can’t complain. I had vegetable soup and it was cooked very well. When I eat at the restaurant in Heath OH, on occasion, the soup is always raw and the service is very slow but that’s for another review later. Thank you