Oakland Cottage Bed & Breakfast

My fiancée and I booked last weekend (my birthday!) at Oakland Cottage a couple months ago and were very excited for a trip to Asheville. We had never been before and everyone we knew raved about the city. Unfortunately, winter storm Jonas hit and we were unable to make it to Asheville. I had read the policy of Oakland Cottage (must cancel at least seven days out) and knew that canceling and receiving a refund at this point was unlikely, but I called anyway with the faint hope of maybe moving the date to a week or two later. I realized that I was probably going to have to eat the couple hundred bucks, but I gave it a shot anyway; it just wasn’t worth it to make the trek from Chapel Hill to Asheville in snowy, icy conditions.
What I did not expect was the rude and snide comments I received when I called. I’m trying to give her the benefit of the doubt because I gather that this was a stressful position to be in. She told me that I was not the first person to call to make this request and that I «should have paid closer attention to the policy» and next time «to not make this mistake by buying insurance» because «we are open for business.» I mentioned that we could not make it because of the storm and that the governor had declared a state of emergency and requested all vehicles off the road. The reply was, «Everyone has some sort of emergency.» Yes, I understand it is annoying to receive multiple calls asking for the same thing and I understand you are trying to run a business. But, you are in the hospitality business; at the bare minimum I think you should be hospitable and not snap at someone calling your business.
It’s unfortunate because the Oakland Cottage looks cute and every other review raves about it. We definitely can’t wait to explore Asheville in the future when the roads are not a dangerous, icy mess in a couple weeks.

By giving this B&B a four star rating, by no means am I saying it’s not a great place. I would absolutely stay here again, but having just stayed in a B&B in Roanoke the previous night that blew my wife and I away, we definitely noticed a few dings by comparison. If you’ve never stayed in a B&B before, Oakland Cottage will really impress, but if you’re a B&B afficiando you might give it 3 to 4 stars.
The B&B’s proximity to downtown Ashville is nice, but not within a reasonable walking distance and the house is situated in a residential area. Depending on how your GPS guides you in, you might find yourself asking, «where exactly did I make this reservation?!»
The house itself is lovely. There are 7 rooms, mostly upstairs. We had the large Garden Room, which was as big as most apartments. We had a peekaboo view of downtown, a view which is probably better in the winter when the leaves are off the trees. Our room had all the amenities you would want… TV, coffee, hot water maker, tub, etc. The bed was comfortable and we had our own hot and cold climate controls. The only ding here was that the room could have been a little bit cleaner. We noticed little things like the white mini blinds were a little dusty. But no big deal.
The next morning, we were served piping hot cups of coffee, hasbrowns, eggs, bacon, and a few other delicious items. We were well fed and the breakfast really hit the spot.
In my next visit to Ashville, I might look at other B&B’s just to shop around, but I would definitely have no problem staying at Oakland Cottage again.

Great experience. Our room was lovely — even had a separate sitting area and an entrance to an outside porch. Steve was very friendly and helpful. Breakfast was delicious both days — lots of fresh fruit along with a hot entrée. The location is convenient to Biltmore and downtown (and Über service is very good). High recommend!

This was my first time staying in a bed and breakfast and I will have to say I’m very impressed! My great experience with Oakland Cottage began when I called over the phone to make my reservation. Steve was so nice and informative. The price for our one night stay was also very responsible. Upon arriving Steve was very helpful and even gave a tour of the house. The room we stayed in was very clean and super cute! The rest of the house was also very nice! Breakfast was delicious!

Great location. On the road in between the The Biltmore and downtown Asheville. Wonderful place to stay. Food was great and inn keeper very helpful!

My husband and I stayed here on a road trip with our dogs. The location is very convenient and breakfast was incredible! I really don’t understand why anyone would chose to stay at a chain-​hotel with options like this in the same price range. The level of service just cannot compare. You really feel like a guest in a comfy home, and always get to meet other friendly travelers as well. I would highly recommend Oakland Cottage B&B, and would stay here again next time we are in the area.
Also, if traveling with dogs, The Biltmore Estate is very pet friendly as well, and even provide kennels if you wish to tour the inside of the Estate.

What a delightful and inviting place to stay! Originally booked because we needed someplace to stay with the dog and the reviews were awesome!
The room was charming and comfortable and Jim and Susan were the sweetest hosts ever. The breakfast each morning was delicious and varied by day! Reasonably priced considering the level of hospitality and service you get upon arriving!
Also pretty conveniently located to downtown and other attractions around Asheville!
Will definitely be staying here on the next trip to Asheville!

We had such a wonderful and relaxing stay here! Our main priority was finding a place close to downtown that is pet friendly and this place checked box those boxes. Not only were our dogs allowed, they were welcomed by the owners who were so excited to meet them. We stayed in the Garden Room #5 which was beyond spacious and had all of the amenities you could need for a weekend stay. It was a quick 2 – 3 minute drive into town and we easily made several trips there and back throughout the weekend. I would highly recommend Oakland Cottage to anyone that is looking for a low key long weekend with convenient access to downtown Asheville without the noise and traffic that the area can attract! We will definitely be staying here again on our next visit!

Really welcoming and cozy suite. We had the Dogwood Suite, which had its own private entrance and deck that made the stay that much more enjoyable. The staff were friendly and knowledgeable about Asheville. Clean, comfortable, and quaint. Breakfast was a nice setup, though we were not huge fans of the provided choices. Of course, that is only a matter of opinion and we only speak for ourselves as others may find the foods very appetizing. Overall, highly recommended B&B.

This is a charming older house, situated about halfway between Biltmore and downtown. My partner and I brought our 13 month old, and we were happy to find that the B&B is very child friendly. We needed to do only minimal babyproofing in the room, and the owners were very welcoming. We stayed in the Safari room, which is really a spacious three room suite. We will definitely be going back the next time we go to Asheville.