Teléfono:
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+1 828-645-3338
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Dirección:
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148 Weaverville Rd Ste A, Asheville, NC, 28804 |
Paradas y estaciones de transporte público cercanas:
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4.6 kmGrove Park Inn at Sammons Building
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Categorías:
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Hoy |
09:00 – 17:00
Cerrado ahora
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Horario local (Asheville) | 19:02 viernes, 29 de noviembre de 2024 |
lunes | – |
martes | 09:00 – 17:00 |
miércoles | 09:00 – 17:00 |
jueves | 09:00 – 17:00 |
viernes | 09:00 – 17:00 |
sábado | 09:00 – 17:00 |
domingo | – |
I'm writing today to share an experience with K-9 Klips. I am a retired Disabled Vet with an emotional support dog who rescued me while he was making his way from a kill shelter in GA to NY where he found me 4 years ago. Moved to Asheville last year and have been using K-9 Klips for his grooming once per month. I made sure to explain that "Buddy Love" (my dogs name) is with me 98% of the time and he does not like being in a cage of any kind. I live 5 minutes up the road so it's not a problem to pick him up immediately. I called yesterday evening and left a message asking if they had any cancellations and if not, I would like to make an appt for Buddy to have his regular bath and nails clipped. I was called this morning 08:45 by the Older Gentleman and set an appt for 09:00. I returned home to wait as grooming usually takes an hour. After an hour and a half, I felt to just go to the groomers and not wait for the call. Upon arrival, I was met with a very frustrated and angry tone that my dog won't stop barking and it bothers the other dogs. (?!) He was rude. I asked him why he didn't call me as Buddy doesn't like cages and is never confined, ever. I have a new cell which he called me on this morning but erased and couldn't call me after. I informed him that Buddy, never barks unless its to alert me or when he is in a cage! Which is why I left the instructions from the first visit. -The second issue is that each time I've brought Buddy to K-9 Klips, they act as if it's my first time there, like they've never seen me before and collect the same info on my dog each time. I am 54, African American, with an all black dog, driving an all Black Durango arriving up front every month for almost a year. I know full well that there aren't many who resemble me around and as much as I don't like to think that I'm being unfairly treated due to my ethnicity, there have been far too many times where I have given the benefit of doubt to only have it turn out to be plain old fashioned racism. I can't always prove it but the feelings are the same. I will not take my dog back there and will make it business to alert anyone who asks for a reference, to go elsewhere. Shared with Public Public