Dog House Doggie Daycare

I had a last minute trip come up. The other boarding facilities we normally use were fully booked. The website looked good and email response was quick. My dog was happy and healthy when I picked him up and they worked with me when my trip was extended beyond the planned time. However, prospective customers should be forewarned…
Frankly, I was very concerned about leaving my dog but had no choice. The building and parking area look awful from the outside. The inside reception area is dirty, in a state of disrepair and smells bad… as in stinky doggy on steroids. This made me very concerned about the condition of the pet areas. The reception area is painfully small and really bad if there is more than one customer. On both dropout and pickup, one employee was trying to process multiple clients as well as the phone. And they are as expensive as any place we’ve used in Asheville. To be fair, my dog was fine when I picked him up, but I felt terribly guilty about leaving him and worried about him the whole time he was there. Please do some clean up, paint up, fix up in the public areas!

I left my spoiled pooch at the Dog House for the day while I was visiting Ashville and did a tour of the Biltmore. I must admit when I drove up to the facility I was a little leery. First off there was no sign at the road but then I don’t think Ashville is much for signage. It is a basic no frills building however it was clean and the dogs had large areas for playtime as well as large areas to be by themselves. My dog gets a little anxious with new things and she was just fine when I picked her up. The staff was great, I think they gave her some special attention due to her (old) age.

We were traveling through Asheville for the day and needed to leave our energetic Aussie somewhere other than the car. I picked this doggie daycare based on the location and Unilocal ratings. We had a great experience and our dog was in good hands. The staff were friendly, helpful, and attentive to the dogs, their owners, and even the door-​to-​door salesman that happened to pop in while we were signing in our dog. Our pup was healthy and happy when she was returned to us and we had a lovely day touring Asheville and visiting our friends.

When I moved to Asheville six years ago, I was on the search for a good daycare for my lab. I lived in West Asheville at the time and decided to check out Dog House Doggie Daycare. I was intrigued by their daycare because they had crateless boarding. I had never heard of this before and liked the idea of my separation anxiety ridden pooch being able to roam freely and interact with the other dogs. There is always someone on site and it makes me sleep easy that my dogs are being well taken care of. Since then, we have an additional pooch in our household, who also enjoys going there while we are away. The staff are always very sweet and the owner, Kathy is one of the nicest people I have encountered in Asheville. My pups always know when its time to go to the Dog House «Timeshare» (as we like to call it). :)

I needed a place to drop off the pooch while I was in town touring the Biltmore. I liked the look of their website and their in depth questionairre about your dog’s habits, plus they were very close to The Biltmore. It was $ 10 (not sure if they charge for half or full days, my dog was there for about four hours). When I came to pick her up they gave me a report of how she did and answered all my questions. It sounded like she had a lot of fun with some other dogs of her size and energy level, plus some one on one time with the employees there. She left very happy and slept for nearly four hours straight afterwards. I would definitely leave my dog here again if I lived in the area.
*Just a note, my GPS took me to the wrong address. If you are lost, just keep heading south on Lyman until you see the dog agility course.