Allstate Insurance: Melanie Cole Altland

Melanie Altland took over this business from my former insurance agent. She is every bit as capable, knowledgeable, and personable.
There was a problem with my automobile insurance when I moved from Asheville to Chicago. Due to the switchover from my former agent to her, I received a collection letter from Allstate which was in error.
Ms. Altland had to make several calls, but she got the matter resolved. And she did all this after I had moved 600 miles away. Instead of passing me off or making me handle the matter myself, she took the time to make me a satisfied customer.
If she’ll do that for someone who is no longer her client, imagine what she’ll do for you while you are a client.
Also, she isn’t a pushy agent. So many in this industry try to upsell services the client doesn’t need or desire. She made me aware of what services were available without being forceful.
She is easy to reach, returns correspondence in a timely fashion, and most importantly, knows her stuff. If you’re considering Allstate insurance, give her agency a try. You won’t be hassled, and you can rest assured that the most minute details will be given all the attention they deserve.
This gleaming review is the best way I figured I could thank her. If I ever relocate back to Asheville, just as I told her, she’ll be my agent.