Harris Teeter

I like the selections at this HT. I shop the sales because everything is overpriced otherwise. The reason for the three stars is management attitude/​disposition. The checkout employees are mostly great. But whenever I had to deal with the shift managers or the store managers (whether I was asking for information or I had to invariably return something), they have piss poor attitude. They won’t look you in the eye. Unpleasant tone and facial expressions. It’s all very weird and uncomfortable. So I still shop there because it’s convenient. But i try not to deal with the management there. Does not give off a warm neighborhood feeling at all.

Hassan at this Harris Teeter is the kind of person who will compell me to be a customer for life. Friendly, smart, always in a good mood, customer service motivated. .. . I can’t say enough! He always remembers customers, is always kind and caring, and always greets you and remembers how long it has been since you were there. It is almost like being a part of a family! Oh, yes, I do like Harris Teeters’ food selection, but people like Hassan will always make me choose Harris Teeter over Giant or Whole Foods!

Of course everyone is nice to you there… It’s what they are paid for. Majority of the staff is lazy and not engaging. One time I asked some young bearded butcher for ribeye steaks for my sweet barbecue… And he looked angry/​annoyed and slammed his iPhone down on the metal counter and sighed. Then he proceeded to come over, finally acknowledge my presence, and tell me that all the ribeye steaks were in the refrigerator display. I told him they were not. Then he rolls his eyes and looks in the refrigerator case and goes,“oh yeah we don’t. Sorry.” And that was that. What happened to «we try harder»? I went to Wegmans, and now only shop at Wegmans because of jerks like that. Not everyone at this store stinks at customer service, but majority of people here are lazy and don’t «try harder.» Come here with all your coupons and stuff, but don’t expect this Harris Teeter to live up to its promise.

I’m pretty sure Harris Teeter is actually an alien grocery store come to earth attempting to present itself as an earthling grocery store. They do weird stuff that no other grocery store does, most particularly the way they check people out. No other grocery store I have encountered in more than a dozen countries does it like the Teet.
Groceries at Harris Teeter, particularly produce, are regularly more expensive than both Giant and Wegmans. Produce organization is bizarre and unpredictable while selection is scant.
Grocery stores share general organizing principles, from Giant to Safeway to Wegmans to Food Lion to H-​E-​B. Harris Teeter did not get the memo. So illogical.
As suggested above, the check-​out lane methodology makes no sense. At this location, at least 60% of all check-​out lanes are closed at any given time and the others are moving at a speed that would bore a snail. I only end up here if I need a last minute item or two for dinner. Otherwise I’d much rather spend my time and my money at … any other grocery store. Except Shoppers. I can say the Teet is cleaner than Shoppers.

Most times, we like the produce here. My family loves the donuts here and there California rolls. The prices here are lower than Safeway. It’s spacious inside and clean.

Nice store. Prices inline with other markets in area (Safeway, Giant) with a smaller foot print. A more concentrated selection, not as broad as the mainline stores. A little easier to shop. Great produce. Meats and seafood are great. Check out area a little congested and staffing issues (lots of teens and 20 something’s working). Self check out always seems to have issues. I appreciate the use of reduced lighting in refrigerator cases (lighting has a motion sensor that clicks on when you approach). Would be a five star if not for reduced front of store help. Watch out for shopping cart abandonment in parking lot.

The friendliness of the staff has deteriorated in the last few years. Smiles are less seen and the attitude of the young high school kids working there ruin the once pleasant experience. Recently we went to get a few donuts and we noticed a fly planted on top of one helping himself. We emailed corporate and still have yet to hear back. So much for «caring about your customers!» And «being a fresh market!» Avoid

I recently signed up for e-​vics and now receive weekly emails with discounted goods tailored to what I buy frequently. The store is always clean. But if you want berries that last longer than a day, you have to request the ones in the back.

The good stuff:
Their meat section is good, selection, reasonable prices.
Bakery is also good, my kid is picky about cupcakes.
They haven’t converted half the store to non-​food merchandise
I can find stuff, they have the right sort of groceries for me. In general I like Harris Teeter, however,
The bad stuff:
Feels like they push the self-​checkout machines, frequently not enough cashiers
They play recorded bird noises, sirens and whistles at the front door and the sound is jarring enough that I want to turn and walk the other way. I don’t know if the intent is to scare away wild animals, or prevent loitering, but that recorded noise is enough that I don’t like to walk into the store. The aweful noises are enough to take a 4 star review that would compete with wegmans down to a 2 star review of a grocery story I usually avoid.

This is hands down my favorite grocery store in Ashburn or even the immediate area. I am going to apologize in advance because this will likely be a long review, but this grocery store deserves it.
Read on…
First off, my favorite thing about this store is its layout. Unlike Wegmans and some other grocery stores, the layout makes PERFECT sense and you can get your shopping done very quickly. Wegmans is never an in and out, five minute affair.
The prices here are always competitive with other grocery stores, and often below what others are. What people need to understand, is all grocery stores go back and forth on prices. While Wegmans might have cheaper eggs and milk this week, Harris Teeter has cheaper bread and ground beef. It is a never ending cycle trying to compete.
They have wonderful, FRESH produce here and they always try to have a locally sourced selection which is nice to see. I’ve never purchased anything that wasn’t fresh here. To Ejtk L. who was talking about the mold in the strawberries, I’ve seen that before at other grocery stores. It just happens to strawberries sometimes.
This Harris Teeter has a nice seafood counter, butcher, and a deli counter where the employees will always give you a slice to try to see if you like your selection and approve of the thickness. Their bakery, while not on the same level as Wegmans, is great and they always have samples of their breads to go with samples of their deli selections.
Their subs at the sub shop are truly fantastic and inexpensive compared to Wegmans, Subway, and Jersey Mike’s which is practically right next door. They use REAL deli meat from their own deli, and not prepackaged, pre-​sliced crap like Subway and Wegmans uses. It isn’t uncommon for me to eat here at least twice a week. The sushi counter is great, not that expensive, large portions, and the people who run it will always be happy to make a custom order for you. Their salad bar is super fresh, and their soups are always fantastic, if a little on the pricey side. Be sure to try the tomato bisque.
The managers and cashiers are friendly. Lines at the check out are never too long even during the holiday rushes, unlike Wegmans where they have police directing traffic which is INSANE. The parking lot is always clean and free of rogue carts that might damage your vehicle. In the winter the lot is so heavily salted you’ll never find any ice to slip on.
Honestly, this Harris Teeter is so good I’ve stopped going to Wegmans altogether. You need to give this place a try.

Pros:
I can usually get decent fruit and vegetables here; not all fruit is under/​overripe.
Usually beats Giant on fresh fruit/​vegetables; I hate green bananas.
Bakery has some fresh or near fresh bread out.
24 hours is a plus.
Cons:
As expensive as Giant or any other local, convenience store.
Bottomline:
If you are looking for something in the neighborhood, decent fresh food, and aren’t buying too much, you will be satisfied with Harris Teeter.

We live right around the corner and end up frequenting this store more than we would like. I have seen many consisten issues here and will elaborate.
Bottom line: save your money and frustration with bad fresh foods and go to Wegmans. The selection here is not very good, either.
Don’t buy your produce here! Unless it is pre-​packaged and non-​HT brand. Every single time I have bought produce here (with the exception of apples and pears), there has been an issue. Avocados are always past their ripe date, bananas turn brown and have bruise marks within a day or so of getting them home, the berries are horrible. Spinach is over priced and gets slimy within 2 days. Every.single.carton. of berries we have bought have had a giant blob of mold in the center the minute we open it at home. And we have shelled out so much money for this stuff out of convenience of location, we have stopped and make the drive to Wegmans. It is so worth it.
Meat is okay, not a whole lot of selection at all. Bought cottage cheese the other day and couldn’t find a sell by date on any of them. Stupidly, I bought one anyway, giving them the benefit of the doubt. Got it home, it was runny and didn’t taste right.
Don’t come here for hummus either, you will spend 5+ dollars on a tub of not-​so-​great runny HT hummus. For half the price you can get twice as much in better flavors elsewhere.
God forbid you don’t use their HT card, you would get ripped off so bad. Prices are generally higher here than other stores in the area as well. Their sale prices almost match the regular prices elsewhere.
Just my two cents.

With a Wegmans nearby, I think that the Harris Teeter gets overshadowed a bit. But after several bad produce purchases at the Wegmans, I revisited the Harris Teeter and realize how great it really is. I usually visit on Friday afternoons on my way home from work. At this point, the produce is fully stocked, beautiful, and has proven to hold up after a few days at home.
My second point of loving this grocery store is that my experience with the cashiers has been that they are fast, professional, and friendly. And this store has four self check-​out machines if you like to avoid human interaction. I will say that these machines have burned me in the past, refusing to scan certain items, not recognizing that I had «moved the item to the bag» already. But they are there if that’s your particular desire and talent.
Finally, as other reviewers have noted, the ²⁴⁄₇ aspect is fantastic and has proven helpful to me on more than one occasion. I can’t think of another store in the area that offers it, so when you need something like cough syrup at 2 am, this place is a reliable old friend.
Besides the problem with the self scan, I have had a few occasions where the deli counter has been slower and less efficient than I would expect. The quality is still great, but every gem has at least a tiny flaw.
Before you spend your Saturday dodging carts at Wegmans, remember the steady friend you used to know in Harris Teeter!

While this isn’t necessarily the closest supermarket to me, I go here often because I’m a night owl. I night owl trapped in suburbia! I hate grocery shopping during prime time hours. I hate dodging crazy drivers in packed parking lots. I hate long lines to pay for my food. So Harris Teeter does me right. They are open ²⁴⁄₇! They have a great selection of food and wine. If I feel l need milk at midnight, I know where to go! BTW this is one of the few places that carries Horizon Organic Lactose free milk! yay! Although I’m trying to beat my lactose intolerance into submission by bombarding my body with so much cheese it will HAVE to start making lactase enzyme! But that’s neither here nor there. 24hr grocery stores with great selections get the coveted 5 stars in my book.

A ²⁴⁄₇ supermarket can’t get much better than this. They have a decent selection of organic veggies. Try their ‘Take n’ Bake’, half baked bread that you take home and bake for 10 min and you’ll have a fresh baguette. Delicious.