Austin Tech

After canceling Geeksquad bc of getting the run around, we found Austin Tech on Unilocal.This was the best computer tech service EVER! Travis was super duper! Efficient, honest and on time! We plan to use them again & again. 5+stars

Happy to have found this place as they saved me time and money by taking my Mac here instead of the Apple Store! Also liked that I could support a local business. They had no trouble resolving the issue where my mac would just randomly shut down. They fixed the fan and did some other minor things they I should have probably been doing to properly maintain my mac that is almost 6 years old now. It has been almost 5 months now since I took my Mac here and I haven’t had any problems with it randomly shutting down so I am a happy customer. Would take my computer here again. Turn around was quicker compared to what I would have gotten at the Apple Store. I thought the price was reasonable as well. They also have good prices on computer parts, laptops, monitors, etc so I will keep in mind when I am in the market. Close by so saved me time and gas coming here instead of Apple store.

Only true computer store in loudoun county. I laugh at my friends who complain about how much cables and computer parts go when they go to best buy or whatever.
Being a Computer Science major and former IT worker, this is the only place i go for any of my computer needs. Prices are comparable to online shopping, with no waits and knowledgeable owners on site all the time. fortunately for me it’s VERY close to my work so it’s not a pain to get to.
Thanks for all the money you guys have saved me Austin tech…

Recently, I began receiving a hard drive error every time I booted up my computer, and I wasn’t sure what to do. I tried to troubleshoot on my own quickly, but it was clear I was going to need my computer fixed by a professional. I’ve been screwed by Geek Squad in the past, so I thought I would find someone local who could help me out. I read the great reviews on Unilocal for Austin Tech, so I thought I would try them out.
Even with the great reviews, I was still shocked by the excellent service I received. I dropped my computer off late Saturday afternoon, and received a very reasonable quote to clone my hard drive, and put a new one in. On Monday, they called me to let me know that my hard drive was larger than they thought, so they put a slightly larger one in for $ 10, would that be okay? Absolutely. But other than that, it was already fixed! Not even 48 hours later, my fiancé went and picked it up for me.
All of the men who I chatted with briefly were personable, and clearly knowledgable about computers (I guess that goes without saying, but I think it’s important to note).
Hopefully, I won’t have any future computer problems, but if I do, I definitely will return to Austin Tech.
Also good to note, they had a huge selection of computer parts/​refurbished laptops/​everything you could ever need for your computer. I don’t know what good pricing really is for that kind of stuff, but nothing seemed excessively expensive.

Very pleased with how quickly Austin Tech was able to replace my broken laptop screen and get it back to me, and the cost was pretty reasonable. I dropped it off one day, and it was available for pickup the next day, and it cost in the ballpark of $ 159 I think.
No complaints here. I reserve the 5-​star rating for when I can tell a business is clearly better than the local competition, and since I haven’t gone to any other local computer stores like this, I can’t make that call here. They did a good job and I would go back there again.

I am not a professional builder. But I have done many builds for not only myself, and my family; but also for several friends.
While swapping out power supplies, I had a mobo fail to boot.
I tested EVERYTHING.
The one thing I lacked? A test bed for the old PSU I was using.
After testing everything that I could, I took it to Ray.
He looked at my work, agreed it looked right, then said: «I’ll call you tomorrow.»
Not only did he call me first thing in the morning, he told me exactly what the issue was, and how he figured it out.
THEN he didn’t CHARGE me a penny!
I buy what I can from him, and it saves me a trip to Fairfax all the time. (If only he had a bigger selection of «toys.» ;-)

Check this out, so the little pin on my homegirl’s ASUS laptop power connector broke (the one inside the computer), we called ASUS and they said it would be $ 200 + S/​H costs and 4 – 6 weeks to fix. She had not backed up her recent work (which she needed for a project the following week), the battery died and I don’t know if any of you have taken apart an ASUS laptop to get the HD out before; lets just say it’s not for the faint of heart (and I like to think of myself as techsavvy, after finally popping off the KB 10 mins into it, I gave up, lol).
Anyways, brought it up to Ray at AustinTech. Not only would he end up knocking it out for ½ the price and in *3 days*, he asked us if we had another laptop. We did (my macbook pro), he then proceeded to disassemble the laptop and plugged the drive into a drive-​to-​USB chassis enabling us to get all the data off and she was able to continue working on her project on her home PC while the laptop was being repaired. Anyways, these guys have since gotten me out of numerous jams of all sizes and I just wanted to finally put the word out, I absolutely have no reason to drive down to Fairfax anymore.