UCHealth Emergency Room

There have finally been numerous posts and complaints about the billing practices of these ER clinics. 9 News ran a story this week and you are able to submit your ER bills to them at

We are in the process of filing a better business bureau complaint and working through the media to help make people aware. Much better to go to a full-​service hospital.

Way too expensive. Went for a severe sore throat and was charged over 2k dollars. Beware!!!

Great place.
Had to go in once again. Took me right back and saw a doc within 5 minutes.
5 eye drops later… my eyes started clearing up. Thanks to everyone there!
I’d have to say. The free standing ED is the way to go. Actual service over vs urgent care site… where half the time you get referred to someplace «down the road»…i.e. A real ED attached to a hospital… or a free standing ED.
Or you’re waiting forever to see a doc… or PA.
For those who want to complain about cost. You get what you pay for. If you want a $ 100 bill and don’t mind waiting forever… or waiting for ever… then end up still having to go someplace else. And Urgent Care center is for you.
If you value FULL service AND no wait… visit a free standing ED… that’s probably right around the corner.

DON’T EVER GO THERE… They will really charge you a lot. I was paying them $ 25.00 dollars a month. After 3 months they turned me into a collection agency. No notice! Before I went to see them I asked how much they would charge. They wouldn’t reply to this. Then I got my bill
They maybe spent 10 minutes with me and charged me over $ 2000.00. The prednisone They gave me costed $ 144.00 for 3 tablets.

While the service seemed excellent at the time — the bills I continue to receive afterwards are more than disturbing. I have excellent insurance. The first thing they asked me when we got to the facility is who is my insurance and «no problem» we accept your coverage. Nothing was said about the facility charge and that the doctor are contractors and there will be separate charges for that. My responsibility is close to $ 700.00 to date. Who knows if more bills are coming. Had I visited an emergency room at a hospital it would have been a $ 75.00 copay. Never again.

Super helpful and friendly staff. Never waited in a line and was immediately attended too. Took great care of me. I was in and out in less than an hour. BEWARE– this is billed to insurance as an ER visit– NOT an urgent care visit. The staff was very upfront and honest about that fact which I truly appreciate, as I thought it was still considered urgent care. Will definitely go again should the need arise.

Wish I would have read the reviews before going… a 500 dollar bill for a strep test they will be happy to take your money after the fact and argue with you when you don’t think it is right to pay

we went to this ER and were seen right away in and out within 30 minutes! Quick service for a couple of stitches and we were out the door! Thank you so much for taking care of my guy

Never go here with children… reception, nurse, and ct guy are awesome.. the doctor is harassing and threatening. He told me my son whom he saw for less than a minute was asthmatic and had pneumonia because i was a ecig smoker (im quitting cigarettes for my kids sake and im on the last step of ecig with lowest nicotine, thank you sir. I also only smoke it while I am at work never in my home and never in my car). When i said i would leave and go to a different emergency room he said he would call the cops! End of sorry… he is no good and violated my patient rights twice! My son does not have either, he had croup and the doctor at the REAL hospital said any doctor should have known that by his cough and released my son with NO ASTHMA OR pneumonia!

I cannot tell you enough how much we LOVE this ER. We have now been three times, and I’m more and more impressed with each visit. Never again will we visit an Urgent Care where the wait times are insane and the staff is barely competent. The doctors, nurses, aides, and other staff here are outstanding. We have always been seen quickly, and the care we have received is excellent. I would recommend this ER over a traditional emergency room any day. A million happy thumbs up!

My wife was on vacation in the mountains and developed a UTI. This was the closest facility that could see me on a Sunday, and they are open ²⁴⁄₇. I was taken back right away and treated by friendly staff. I would come back here again if I myself or my kiddos needed quick medical attention!
I would like to see this type of ER to be part of the solution to health care costs. I am sure this company will sieze upon this opportunity.

DO NOT GO HERE!!! I went because my nose was gushing blood. Service is friendly enough, they get me in to the doctor after I fill out some paperwork. They see that there is some irritation in my nose. The doctor literally said they could put some chemical cauterizer on it «if I want». They explained that they dont have the tools needed to do anything else and if it continued to bleed to go to a better emergency room. I agree to have them cauterize the wound. They put some gunk in my nose and charge me 250 dollars for my trouble. I find that reasonable, even though that same night my nose starts bleeding again. I couldn’t really afford to go back to the doctor so i just let it kinda go away after a coupla days. Crappy experience, doctors cant always fix everything, right?
Fast forward to a coupla weeks and I get an invoice from Cigna that I owed 1300 dollars!!! 650 to see the doctor, 650 for the procedure!!! This was on TOP of the 250 i paid for the visit!!! Do NOT go here!!! Go to Lutheran if you can. Other reviews warning of hidden ridiculous costs are right!!! BEWARE! BEWARE!!!

I searched for «Urgent Care» on Unilocal and this facility is the first place that appeared because they are using those keywords to place ads.
Let’s be clear — this IS NOT AN URGENT CARE. DO NOT COME HERE UNLESS YOU HAVE A LIFE THREATENING INJURY, broken bone, suspected heart attack, etc. It is an ER (even though it is not attached to a hospital), and there is a big difference. The bill will prove that to you.
I took my 2 year old in for a strep test, having no idea that I’d be served with hospital style bills — we now owe almost $ 2000 between the facility charge, quick strep culture AND the separate doctor bill. That is AFTER insurance for a visit that took all of $ 25 minutes.
At no time was I presented with an estimate of the potential fee or shown a rate list. I gave a $ 250 deposit on my credit card when I checked in and was told that many get that refunded after insurance is processed. When I asked how much it was going to cost, they told me they wouldn’t know until AFTER my son had been treated. At which point, it is clearly too late.
Life threatening issue? Sure, this is the place if you don’t want to go to a hospital. Otherwise, make sure that you visit an Urgent Care facility instead. I will never make this mistake again and hope I’ll prevent some others out there from doing the same.

Urgent care my ASS: I am so upset with this place. brought my 1 year old in and he was having trouble passing a stool, screaming bloody murder in pain, and they wouldn’t take him back till I filled out some paperwork. Unfucking unbelievable! Then on top of that they don’t take Medicaid but I didn’t care I just wanted someone to help my son so while we are trying to hurry and fill out paper work to get him help now he finally passed it. Thought the whole point of urgent care was fast care they should call it, doctors visit without and apoimtment. Never again, total pointless place.

Such a great service to our community. I booked my appt online last minute and when I walked in, they saw me right away. Very professional and knowledgeable staff. If you have a minor problem, don’t wait at a hospital ER! Come here, it’s essentially the same. They have x-​Ray, ultrasound and CT scanner. They even have an ambulance bay in case you need to go to a hospital. More of these places should exist around here. Thanks again everyone!

Avoid if you want to preserve your good credit! They were very vague about how much my bill would be. When I finally go my bill it was much higher than I was led to believe. I called and set up a payment plan with them. I had paid more than was required per schedule.
Then out of the blue without any notification from First Choice they reported my account as delinquent and in collections. This was without any notice! When I asked First Choice Billing about this I was told they don’t have to give notice. Now I’m contesting this on my credit score. The attorney I talked to say they do have to give notice.
Moral of the story their billing department is predatory unreliable and they seem to be cut throat. All about getting as much money from people as they can. My advise avoid this business or be ready to pay the big bills and have your credit damaged!
I think this is a creepy place and I’m never going back!

Got in quickly and on a Saturday morning no less !
Really liked the doctor. She was both professional and friendly. I’m sure we will use up our deductible for this visit but it was worth it for excellent care.

I visited FCER a few days ago after contracting a stomach bug. Everyone from the receptionist, radiologist, nurse, and doctor were absolutely amazing. They were all very interested to understand my symptoms for immediate treatment while also documenting the details of how I may have gotten sick. As I was being treated the FCER crew did a great job communicating, empathizing with my situation, working with the doctor, and making sure I was comfortable. Even though several other patients had come in during my stay, the doctor came and visited me regularly to make sure all was going well.
What I really liked about FCER was the way everyone worked together and the way they treated me. The level of teamwork exhibited throughout my stay was above and beyond any previous ER experience I’ve encountered. Kudos to these guys for differentiating themselves!

Best E.R. ever! The staff is super accommodating and friendly. It felt like my mom was taking care of me, you can feel that they really care. I had just moved to colorado with out of state insurance so I was worried about being covered, they made sure everything would be processed and and confirmed my insurance would work before I left. Very helpful! Also was in a room within minutes. I went in for bronchitis and like I said as if your mother was taking care of you they made sure to get me something to help me breath right away, gave me warm towels, gaterade, and checked on me often. Would recommend this E.R. to anyone!

I really hate that I had to go here, as going to the Emergency room isn’t ever somewhere you go for ‘fun’.
I had watched them getting this place open and ready over the months on my drive home from work every day. I live really close, so when I was hit with some type of flu… bad… I came here on a late Wednesday night.
Good thing too, because I was pretty sick and very contagious, which is good to know with a 6 week old baby at home.
The service was friendly… super friendly and attentive. There were only two other patients there but I was taken to may ‘room’ and made sure I felt comfortable. I was able to relax (as much as one could when sick) and wait for my test results … In and out relatively quick.
A few weeks after my visit I got a get well card sent from the staff. As much as I hope I don’t NEED to go to them again… I will when given the choice/​need.
Keep up the good work.